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How to be an excellent department manager test questions
1) Department managers are department leaders and managers. Leaders lead people, and leading people lead their hearts; management manages people, and managing people manages things. 2) Strictly abide by the company's various management systems, conscientiously perform work responsibilities, and exercise the management rights granted by the company.
3) According to the requirements of the company's development strategy, the department manager should formulate the department's quarterly and monthly goals, work plans and summaries at the end of the quarter/month, and
submit them to the general manager for approval.
4) In view of the department's development plan, organize the review of department product sales and service processes and various assessment standards, and guide department personnel to establish personal goals
and achieve plans (based on monthly goals) Decompose and refine weekly and daily plans).
5) CRM system entry. Supervise department employees (including myself) to timely enter information such as daily work status and customer information to achieve digital management
to effectively improve work efficiency. Submit daily/weekly/monthly/quarterly/annual reports on time.
6) Actively lead department employees to implement the company's rules and regulations, improve execution, and complete relevant tasks assigned by superiors. 7) Form and develop a team. If the department manager needs to expand staff according to the development of the project, he should submit a staff addition application form to the administration, with detailed notes
recruitment requirements, number of people, arrival time and other relevant instructions.
8) The company will arrange a preliminary test for interviewers. After passing the interview, the department manager will conduct a re-examination, and then arrange pre-job training, and finally negotiate with the administrative department to confirm whether they will be hired.
9) The manager has the right to allocate personnel within the department and do a series of tasks such as recruiting, retaining and educating people in the department. 10)
Responsible for the project summary analysis report of the department, conduct regular project analysis, summarize experience, identify existing problems, put forward opinions and suggestions for improving
work, and serve as a guide for company leaders Provide analysis reports or comprehensive analysis data for decision-making. 11)
Insist on holding morning and evening meetings every day. The end time of the morning meeting shall not exceed 9:00, and the theme is based on the principle of motivation;
The evening meeting starts at 5:50, and the theme is based on the principle of sharing, summary and analysis (the meeting room is used in turn).
12) Organize training and learning for department employees on a regular and timely basis to solve problems existing in employees' work and enhance employees' own value in an all-round way. 13)
Clear rights and responsibilities - managers and employees each perform their duties and perform their duties to the best of their abilities. Department managers should lead by example and establish prestige; lead the team to unite
cooperate, enhance team centripetal force and cohesion, and create an elite team with great combat effectiveness. 14) Rewards and punishments should be clear and timely - rewards should be given to the point of elation, and punishments should be given to the point of trembling with fear.
15)
The ability to take responsibility. The success of the project and the team, the completion of the team's performance (goal), and the ability of department employees all depend on the department manager - the team leader. Regarding responsibility: If a department employee violates the rules, the department manager shall be jointly and severally liable; if there is any problem with his or her own work, the penalty will be double. 16) Understand the ideological trends of every employee in the department, care about employees’ lives, and start with details.
17)
The department manager should
be effective with regard to the work completion status of department personnel, environmental sanitation work in department areas, department work atmosphere and other department conditions. Guidance, supervision and timely incentives are provided.
Having said so much, it still depends on your own personal preference. After all, it is not universal for everyone
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