What should I do if the Jingzhou Telecom Business Office does not provide monthly broadband subscription?

I still called Hubei Telecom’s 96180 service supervision hotline to complain, but it was still useless. We still have many empty ports here, but the business hall said there are no ports. Jingzhou Telecom did not send anyone to check. , they said that after careful verification and processing, the result was that there is no port