Commitment letter of coating after-sales service

Commitment letter of coating after-sales service (select 5 articles)

In today's society, more and more places use the letter of commitment. The letter of commitment is only a statement and compulsory recognition of one party, and its legal effect is different from that of a contract. What kind of promises have you seen? The following is my collection of after-sales service promises for coatings (5 selected articles). Welcome to reading. I hope you will like them.

Commitment letter of coating after-sales service 1 Specializing in the production of green, environmental protection, energy-saving and other new coatings and accessories. It is a technology-intensive modern high-tech enterprise integrating scientific research, production, marketing, construction and service. It is the first company in Fujian Province to pass the double certification of ISO900 1 international quality management system and ISO 14024 environmental labeling system, and its water-based coatings, sanitary adhesives, waterproof coatings and other products have all passed the environmental labeling product certification of China.

In order to promote the harmonious development between enterprises and the environment, establish the image of an environment-friendly enterprise, consciously abide by the law, abide by contracts, attach importance to quality, and strictly abide by People's Republic of China (PRC) Environmental Protection Law, Consumer Protection Law, Contract Law, Product Quality Law and other laws and regulations, we hereby solemnly promise to the society:

First, strictly abide by environmental laws and regulations.

Establish good and harmonious social relations and prevent environmental pollution incidents. Take the initiative to accept the law enforcement inspection and supervision and management of the environmental site to ensure that no environmental pollution accidents occur.

Second, establish a quality integrity inspection system.

Strictly abide by the provisions of laws and regulations such as the Consumer Protection Law, the Contract Law and the Product Quality Law, and do not produce fake and shoddy goods or deceive consumers. Solemnly promise that all the products produced meet the requirements of environmental protection. If the environmental protection index does not exceed the national standard, we use 1 payment 100.

Third, consciously accept social supervision.

This is our solemn commitment to the society, please supervise it from all walks of life. We will further strengthen our sense of self-discipline, regard quality and environmental protection as the life of an enterprise, and be an honest and law-abiding enterprise. If our company violates the above commitments and causes damage to the public's environmental rights and interests, we will not only accept punishment according to law, but also take the initiative to apologize to the public in mainstream media such as newspapers, TV stations and the Internet.

Name of enterprise (seal):

Signature of the person in charge of the enterprise:

Commitment letter of coating 2 after-sales service of China Construction No.7 Division No.4 Construction Co., Ltd.

We have fully understood the construction site and surrounding environment of Ruijin Community 1# plot in Zhengzhou Economic Development Zone, and fully considered all kinds of risks in the construction process, and made the following commitments for the contracted construction of indoor latex paint, enamel and garage batch black cement:

1. project quality standard: the project is qualified, meets the acceptance standard of "Zhongzhou Cup" project, and is settled according to the standard; If it fails to meet the acceptance standard of Zhongzhou Cup, it is willing to accept the penalty of 1 yuan/m2.

2. Construction period: 35 days (if there is delay due to our factors, we are willing to fine 2000 yuan/day). There will be no holiday during the autumn harvest and wheat harvest, and the construction will proceed as usual.

3. Project unit price: comprehensive unit price of indoor latex paint 13 yuan /M2, (latex paint brand: Twin Towers, Nippon, Dulux, medium quality), enamel 8 yuan /M2, garage batch of black cement 9 yuan /M2. The above subcontracting unit price includes all labor costs, materials costs, machinery costs and measures costs required by Party B to complete all the work related to this subcontracting project (the bidder should respond). All measures costs, including but not limited to other measures costs, are considered in combination with the actual situation on site and the bidder's own ability, and the specific contents are agreed in other clauses of the bidding document), management fees, handling fees, risk fees, profits, taxes, unforeseen expenses, etc. All expenses incurred to complete this project will not be increased for any reason.

Four, to ensure that it reaches the standard of "safe and civilized construction site" in Henan Province. If it fails to meet this standard, it is willing to accept the penalty of 1 yuan/㎡.

5. In order to ensure that the environmental management of the project passes the acceptance of the head office, we will do a good job of on-site control. If we are fined for failing to meet the standards, we are willing to bear the expenses and accept the equivalent fine from the employer.

Six, we are willing to bear the cost of safety accidents caused by our responsibility, to ensure that this project does not occur heavy casualties, we are willing to bear all the costs (including the fines imposed by the competent government departments on the employer), and bear the corresponding responsibilities according to the safety agreement between Party A and Party B. ..

Seven. Payment method: before each payment, we provide a true, legal and complete invoice. If it is found that we provide * invoices, we will unconditionally provide formal invoices within three days from the date of discovery and bear all losses of the employer, and pay liquidated damages to the employer at 200% of the face value of xx invoices.

After the project settlement is completed, when the project payment of 95% of the settlement price is paid, the invoice shall be provided in full according to the settlement price.

Eight, engineering quantity settlement according to the "comprehensive unit price of construction engineering bill of quantities in Henan Province" (20xx version) the corresponding engineering quantity calculation rules.

Nine, we appoint comrades as the project manager of this labor service project, and must provide a copy of the project manager's ID card (with the company seal). If it is not in place, we are willing to punish 20 thousand. We don't subcontract, we don't subcontract. If we find subcontracting or subcontracting, we can terminate the contract at any time, and we will bear all responsibilities and losses.

10. If we are lucky enough to win the bid, we are willing to pay 5% of the contract price as a performance bond. XI. We are willing to bear our accident insurance expenses in this project.

12. If we are lucky enough to win the bid, we are responsible for handling the relevant subcontracting registration procedures, and the relevant expenses shall be borne by us.

13. The laborers and workers used in this project shall sign labor contracts with them before entering the site, including agreements on construction safety, wage payment, labor protection and welfare, and cooperate with the employer's project department for real-name management. We have compiled a payroll of daily labor costs, which is directly distributed to workers and submitted to the project department for publicity. We refuse to fulfill this promise on the grounds that the owner's project payment is not in place.

14. Once we win the bid to enter the site for construction, we promise that under no circumstances will there be a series of incidents such as petitioning, pulling slogans, blocking doors, fighting on site, power failure and so on, which will damage the contractor's image and normal construction. If you voluntarily accept the penalty of RMB 654.38+10,000, you will directly terminate the contract again, and the expenses and responsibilities incurred will be borne by us. If there are differences or disputes caused by the employer, we promise to settle them through consultation in accordance with normal legal procedures.

Commitment unit (signature):

Date:

Commitment letter for after-sales service of coatings 3 In order to do our best to coordinate the supply of internal and external wall coatings for engineering users, we should not only supply materials with good quality and quantity, but also provide technical guidance services for after-sales service of products sold. We hereby solemnly make the following service commitments:

First, after-sales service responsibility

1, "Quality first, reasonable cost, guaranteed construction period, sincerity and trustworthiness" is our eternal service tenet. For every user, the company will operate the products as a brand, from technical consultation, construction monitoring, transportation tracking, engineering guidance to after-sales service, with all-round dedication and meticulous service.

2. After-sales service personnel should establish the urgent needs of users, think about what users think and take the initiative to solve problems for users. We should take "serving the society and keeping promises" as the principle of after-sales service.

3. After the completion of the project, organize regular return visits and investigations, collect the quality feedback information of the owner, and timely transfer the owner's complaints to the after-sales service department.

Second, the working procedure

1, after painting, take the initiative to understand the use information, collect feedback information from the owner, and accept complaints from the owner.

2, according to the owner's opinions and complaints, service personnel must arrive within 48 hours, respond quickly, to the scene to find out the reasons for the situation analysis, and fill in the project quality problem report.

3. During the on-site investigation, the service personnel shall not make things difficult for the owner, and all the accommodation expenses shall be borne by the service personnel, and offenders will be dealt with severely.

4. Record the types of problems, existing parts, causes and solutions.

5. Put forward solutions after finding out the reasons, and negotiate with the owner or designer if necessary.

6. For complex problems, it is necessary to convene the owner, design and construction, production, procurement and other relevant departments to negotiate, formulate a detailed maintenance service plan, and arrange maintenance preparations according to the plan.

7. According to the maintenance plan given by the designer or the owner, plan to purchase the materials needed for production and processing, and the quality control department will conduct quality inspection on all kinds of maintenance materials and processing materials.

8. After the maintenance materials arrive at the site, the project leader will guide the construction personnel to carry out maintenance according to the maintenance plan and control the maintenance quality.

9, after the maintenance, handed over to the owner for inspection and acceptance, and sign the acceptance certificate. The person in charge of construction will return the acceptance form to the after-sales service department for filing.

Commitment:

Date:

Commitment Letter of After-sales Service for Coatings 4 During the product use, in view of good coating effect and correct construction organization, our company hopes to meet the following requirements:

1. Before construction, the external wall should have a normal curing period (generally, summer 14 days and winter 28 days), and a suitable construction environment and reasonable construction technology should be formulated.

2. There is a suitable construction environment in the construction process, and there is a complete, complete and effective construction record in the construction process. Construction records include the following contents: construction time, weather conditions (temperature and humidity) during construction, specific construction conditions (construction area, construction personnel) and specific uses of products.

3. The base material should be dry, clean, firm, flat and neutral, the humidity of the wall surface should be less than 10%, and the ph value should be less than 10, and there should be no structural problems such as water seepage and cracks.

4. Substrate treatment, the surface of the substrate is relatively flat, without cracks, looseness, pulverization and mildew. For the unevenness of the substrate itself, putty can be used to repair and level it. Putty shall conform to the standard of Putty for Building Exterior Walls (jg/t 157-2004), with good water resistance, compactness and no looseness, certain crack resistance and strong durability.

5. Structural cracks and cracks caused by accessories other than our products are not within the scope of this quality guarantee.

6. Carry out the construction in strict accordance with the product manual of our company. The interpretation right of the manual belongs to the technical department of our company, and the actual situation is recorded in the construction record. Discuss with the technical department of our company the solutions to the unfinished matters.

7. Under the condition that the above conditions can be met and understood, our company provides the following quality assurance for this project: within ten years, the paint film will adhere well without large-scale peeling; No large area uneven fading within ten years; In case of the above problems, our company will be responsible for the coating quality problems. If it is caused by use.

If the paint layer or effect is damaged, our company can provide technical services.

Commitment:

Date:

Commitment letter of coating after-sales service 5 xxx Technology Co., Ltd. hereby solemnly promises:

During the maintenance period of this project, ensure that the architectural coatings do not crack (except structural), fall off, fade or powder. During the maintenance period, the sales department and engineering department of our company will provide you with perfect maintenance, maintenance consultation and service anytime and anywhere. In case of product quality or construction quality problems, our company is responsible for free maintenance, and only the cost maintenance fee is charged for reasons other than our product or construction quality.

The construction of the project and the use of products shall be carried out in accordance with the requirements of the construction plan or product manual, and our company promises that the following problems will not occur:

1, shedding and cracking

2, uneven fading

3. Famous threads are crushed

Our company promises that Xia Guang products can provide good decoration and protective coating for building surfaces. On the premise of strict requirements, the base surface shall be treated correctly and constructed in the way specified by our company.

Quality accidents and losses caused by grass-roots structural factors, human factors, irresistible factors and other abnormal factors (such as improper storage and use), as well as users' unauthorized changes in construction methods according to our product construction requirements, are not covered by this warranty. Normal wear and scratches outside the warranty scope should not be regarded as product quality problems. This guarantee is valid within the time stipulated in the contract.

I. Warranty Period and Warranty Scope

Our company promises that the warranty period of this project is 2 years. In the coating construction of this project, the quality of materials and construction technology provided meet the requirements of relevant national quality and technical standards. In case of quality problems, our company will actively cooperate with you to provide solutions in time and complete the work that needs to be repaired until you are satisfied.

1. During the warranty period, the maintenance plan should be put forward within 14 days for problems (such as pulverization, serious cracking, peeling, fading, etc.). ) Problems related to coating quality should be repaired free of charge.

2. For quality problems (such as interior decoration, etc. ) Not due to the paint itself, the maintenance area is small, free maintenance, and the maintenance fee is charged for the larger area.

Second, the warranty measures

1. During the maintenance period, store the same color and homogeneous exterior wall real stone paint, so that the owner and the tenderee can use it for maintenance in time.

2. Establish the project file, provide tracking service within 10 years from the date of completion, and store the selected color of the project in the computer for 10 years to ensure that the color is consistent with the original wall color when repairing.

3. During the maintenance period, the sales department and engineering department of our company will provide you with perfect maintenance, maintenance service and consultation anytime and anywhere.

4. If our company fails to complete the repair of defective projects within the specified time, or it is proved by the employer in writing that it has been unreasonably delayed, the employer has the right to hire other institutions or personnel to repair and complete the remaining projects. The contractor will be responsible for compensating all the employer for the construction period and economic losses caused by this.

Commitment:

Date:

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