Summary of PICC work

The first article: my job search road picc work summary.

My PICC job search road illuminates my life.

The job-hunting trip since my senior year is like a gorgeous and tortuous adventure. When I first started on the road, I only had an empty bag. Now I stop and look back, leaving behind thinking, growth, helplessness and hesitation. Now I am looking forward to a new journey.

PICC is my greatest job-hunting wish.

As a student of insurance (risk management and actuarial science) in Guangdong University of Finance, I personally like insurance and agree with the culture of insurance companies. I have been paying attention to PICC since my freshman year. From the teacher's class, from the sharing of brothers and sisters, from the propaganda of various media, I have a dream about PICC in my heart since then. I hope that one day, I can also be a guarantor.

Since my senior year, I have been focusing on the recruitment of fresh graduates by PICC, paying more attention to the development of PICC Zhanjiang Branch and the recruitment of all kinds of talents. It seems that since my junior year, I have made up my mind to work in PICC, and PICC is my biggest wish in my senior year. Along the way, I firmly believe that heaven rewards diligence and believes in all good things, so every interview opportunity about PICC will be especially cherished. Every job fair with PICC will rule out all kinds of things, and I will be fully prepared and go to the interview with confidence. Since we have chosen a distant place, we must share joys and sorrows.

PICC interview is a mirror to know yourself.

20 12, 165438+ 10 month, 1, PICC Guangdong Branch held the 20th13rd large-scale presentation for graduates in Guangdong University of Finance. I am so lucky to have been attending this unique seminar all the time, and I have submitted a carefully prepared resume for PICC, full of expectations and other HR responses. Thanks to PICC, I successfully passed the resume screening, and then participated in the first round of interview, briefly introducing myself, why I chose PICC and why I chose this position. After answering a few basic questions, I will continue to wait for the next round of notice. A few weeks later, I received an interview notice from the provincial human resources department to participate in the second round of professional interviews. Before the interview, I went to PICC for an interview all night and participated in the second professional interview with confidence. Three to one interview, the interviewer is very friendly, and the interview process is very relaxed, similar to chatting. The interview process lasts about 30 minutes, and then we continue to wait for the next notice.

Attending every interview, for me, is more like a process of knowing myself. In order to better answer the interviewer's questions, you should dig your own story carefully; In the face of job choice, you should be clear about your interests, specialties and expectations. Communication with interviewers, interviewers, classmates and others, their reactions, evaluations and feedbacks are all good mirrors to know themselves.

PICC's two internships have benefited a lot.

(1) Internship of PICC Lianjiang Branch

20 13 13 finally received and passed the second round of professional interview, and began to participate in 14' s two-week internship tour of PICC. According to the arrangement of human resources department, the internship place is Lianjiang branch.

This is a wonderful meeting. Returning to the beautiful hometown of red oranges, the long-lost living atmosphere, and the familiar and unfamiliar Lianjiang people, I am so ordinary and so lucky to be able to practice in PICC Lianjiang Branch. I cherish this rare opportunity very much and work hard to repay the love of PICC Lianjiang Branch.

PICC Lianjiang Branch is a warm family, warm and friendly. First, the whole Lianjiang branch has a very high team spirit, a division of labor and a harmonious working atmosphere; Second, everyone pays attention to cultivating new people and the overall learning atmosphere is good. They make great efforts to train new people, guide and persuade them seriously, and are extremely responsible for every intern; The third is an equal and harmonious working environment. The company cares about every employee and is responsible for every employee. Fourth, every employee keeps an upward attitude and makes Lianjiang's insurance business bigger and stronger with more professional services.

As the insurance market in western Guangdong, the overall feeling is optimistic, with high customer recognition, and the initial impression of Lianjiang non-life insurance market is good. Lianjiang insurance agency market is still in the primary stage of development, and there is no pollution of all kinds of bad information. With the improvement of the professional level of agents and the improvement of the exhibition skills and comprehensive quality of marketers, it is an insurance market with bright prospects. Customers have a high recognition of non-life insurance, and PICC Lianjiang Branch is deeply loved and trusted by consumers relying on PICC China's resounding brand advantage. PICC Lianjiang Branch's auto insurance renewal rate in 20 12 is about 67%, which has a large market share and is in a semi-monopoly position in the fierce non-life insurance market competition. Advantages in all aspects are more conducive to the better development of PICC Lianjiang Branch in the future.

(2) Internship of PICC Zhongshan Branch

It is my greatest wish to enter PICC, but by March 20 13, I haven't got the offer of PICC Zhanjiang, and I started to start again, paying attention to the recruitment interview of PICC's fresh graduates. I noticed the spring recruitment of PICC Guangdong Branch on 20 13, so I decided to go to Zhongshan PICC for an interview, because some students happened to be internship in Zhongshan PICC. On March 2, 20 13, PICC Guangdong Branch held a large-scale job fair for the 20th13 graduates in Guangzhou University Town. It's really hard to attend this spring job fair. After the first round of interviews in the university town-professional interviews in provincial companies-internship opportunities, I walked firmly all the way, and I was extremely grateful every time. I deeply appreciate every opportunity and the profound teaching given by every sponsor, and I deeply appreciate PICC's kindness in meeting him.

After passing the second round of professional interview, the human resources department of PICC Zhongshan Branch arranged interns to work. In the first week and the second week, the car insurance will be arranged in the e-commerce marketing service department, and in the third and fourth weeks, the car insurance will be arranged in the billing center. Mainly to learn all kinds of operation skills, improve the awareness of insurance services, and better master the practical operation ability of computers. What you get on paper is so shallow that you never know what you have to do. Only practice can give you real knowledge and know your own shortcomings.

As an important insurance market in the Pearl River Delta region, Zhongshan has fierce market competition.

PICC Zhongshan Branch is in a leading position in the same industry and has a large market share. In the fierce competition in the non-life insurance market, PICC is in a semi-monopoly position, giving full play to its brand advantages and developing steadily.

Thank you for giving me two special internship opportunities at PICC, which benefited me a lot. From the theoretical knowledge of books, from the whole macro insurance industry situation to the micro-concrete PICC, from interview to internship, there is a great leap, which truly realizes the meaning of "endless learning".

PICC's proposal shines on my life.

On March 20 13, I participated in the final interview and physical examination of PICC Zhanjiang, prepared the interview one week in advance, recalled the whole process of the internship, prepared various questions of the interview, simulated and answered by myself, and made some preparations for this interview. Surprisingly, the last round of interview, three to three, lasted only a few minutes, and then ended in a daze, waiting for the final notice.

Keep the clouds open and the moon clear. 20 13 At the end of March, we received an offer from PICC. From1June 2 1 1 to1end of March 3, almost half a year has passed. After all, I am very grateful to PICC for giving me the opportunity, hope and sponsorship.

My job search in PICC was like a movie. Everything happened so reasonably, everything happened so unexpectedly. The story of PICC in the past six months and the story of PICC in recent years have taught me to grow up, to dream, to believe and to strive to be a qualified person.

Navigation and navigation need PICC's help, and I will repay PICC's kindness with a hundred times of enthusiasm and efforts. I hope the story between PICC and me will never end and light up my life.

Chapter II: Overview of PICC Property Insurance.

Before that, I would like to thank PICC P&C Company for giving me this opportunity, leaders at all levels of PICC P&C Branch and XX Branch for their support in my work and care in my life, and colleagues at PICC P&C for their support and help.

On July 8th, XX, two colleagues from CUHK and I took Brother Fu's car to Jiangmen. In the afternoon, we went to XX Branch with Li Gang, manager of the auto insurance department of XX Branch.

I studied in the accident insurance department at 7- 10 of XX Branch for three months. During the period, I mainly studied with two colleagues in the office of accident insurance department and became familiar with internal affairs. Main study: underwriting, policy entry, claim settlement, policy filling, etc. Many people think it is a "handyman" job, not a general "handyman" job, but it has taught me a lot of things that I must know, understand and be clear about in my work, because the handling of these jobs directly affects the quality of our customer service. Moreover, Zhuo Xiongjian, the manager of the accident insurance department, also gave me great care and support at work, and also gave me many opportunities to learn underwriting, survey and damage assessment.

In a blink of an eye, three months passed, and after XX 10 days, I was arranged to study in the non-auto insurance department until now. In the aspect of non-auto insurance, I mainly understand the work flow of the whole department, the operation of various domestic work, and also carry out some simple operations: underwriting, renewal, claim settlement and so on. Received strong support and help from department colleagues and manager Li, a non-auto insurance manager. Moreover, I got many learning opportunities to go to the front line to study survey, damage assessment, claim settlement and underwriting. It has benefited me a lot and given me many opportunities to exercise. I got some guidance from manager Li in my work and the way to handle things, especially when I didn't do enough in my work. Manager Li's careful guidance made me really realize that I know too little and need to improve too much. It is also in my daily work that I get the care and help of so many people, which gradually gives me a more comprehensive vision and a more professional way to serve customers.

I always thought I knew insurance very well, but after studying accident insurance and non-auto insurance for half a year, I understood the meaning of the word "insurance" better. I feel that it is really not easy to be a real "insurer", because he requires us to have all kinds of knowledge, keen market insight, a heart that dares to face failures and setbacks, and persist in learning and improving our ability.

After half a year's study, I feel that my thinking is clearer and my goals are clearer. I hope I can give full play to my abilities and make contributions to PICC and China Insurance. Thanks again to leaders at all levels of PICC P&C for their support and help in my work, and to colleagues around me for their support-because you have made me more mature and professional.

Always believe: efforts may not succeed, and giving up will definitely fail; Always believe: I will go all out to seize every opportunity to learn and improve myself; Always believe: I will use my achievements to repay those who accompanied me all the way and warm me all the way.

Chapter III: Overview of PICC claim settlement.

Summary of PICC claim settlement work

I. Review of work in XX years

At the beginning of XX, the company established the general idea of "recognizing the situation clearly, unifying thoughts, accelerating development and achieving goals", defined the work priorities for the whole year, and adopted powerful measures of "five-pronged approach and multi-pronged approach" to achieve "a good start", "double half" and various business development goals, laying a solid foundation for the successful completion of the annual work tasks.

1, be the main insurance for excellence and strength. Focus on "consolidating non-operating vehicles, competing for household vehicles, competing for operating vehicles, excavating agricultural vehicles and expanding motorcycles", actively respond to market changes and strive to achieve effective growth in auto insurance business. First, we have strengthened the cooperative relationship with major customers such as automobile transportation companies, auto trade companies, Hongyun companies, Fengda Logistics and Fukang Logistics, provided supporting services and paid close attention to the insurance of operating vehicles. Through public relations, I won back the insurance business of some cars in other companies before, and won more than 95% of the cars in the county to be underwritten by our company; Second, do a good job in the centralized bidding and procurement of government official car insurance, ensure that the company exclusively underwrites this business, strengthen the renewal, extension and intermediary agency business of government procurement business, and firmly grasp the limited insurance sources in its own hands; Third, work closely with the traffic police brigade and the Agricultural Machinery Bureau to make great efforts to underwrite all kinds of agricultural vehicles and motorcycles. Through the development of special insurance services such as charging on the road and locking motorcycle dealers to collect at home, good results have been achieved, which quickly reversed the passive situation of low participation rate of motorcycles and agricultural vehicles and stagnant premium income in Lichuan City in recent years, realized the substantial growth of this business, and made motorcycle insurance a new growth point for our XX business development; Fourth, firmly seize the opportunity of the continuous release of the effect after the implementation of compulsory insurance, vigorously develop personal marketing and expand the insurance business of sporadic vehicles and private cars, making it a new bright spot in the development of auto insurance. Fifth, in view of the lack of local vehicles and insufficient insurance sources, we actively expanded overseas auto insurance business and signed a contract premium of 400,000 yuan.

2. Seize the development opportunity and maintain the rapid and healthy development of non-auto insurance business. Grasping the big and promoting the small can not only lose the "watermelon" but also extend the tentacles of the exhibition industry to benefit enterprises and insurance gaps, and do a good job in underwriting small businesses with resilience and endurance.

Property insurance business: First, combining with the characteristics of many underwriting enterprises, wide coverage and low single premium in Lichuan, strengthen the property insurance investigation of key units to ensure that several power supply limited liability companies, Global Porcelain Factory, People's Hospital, Huayu Bamboo Industry Co., Ltd. and Jiangxi Mu Yuan Industrial Company with good benefits renew their insurance as scheduled, and * * * collect more than 200,000 premiums.

Yuan; Second, strengthen the contact and cooperation with relevant government departments and park offices, integrate internal and external resources, link up and down, conduct three-dimensional public relations, and deeply explore the property insurance business of park enterprises, so as to ensure that Shangfeng Plastic Co., Ltd., Xinyue Fashion Factory and other park enterprises are insured and collect a premium of 65,000 yuan, which has become a new growth point for the development of non-auto insurance business of our bank; The third is to do a good job of underwriting fertile sows with policy performance. * * * underwrites 2,600 sows, with a premium of RMB 1.6 million, ranking third in the city's underwriting series and fourth in the city's underwriting scope.

Accident insurance business: focusing on group orders and small businesses, focusing on marketing major types of insurance, such as group accident insurance, card insurance, school insurance, etc. First, the group life insurance business of large-scale key units was promoted, and group life insurance and additional medical insurance were underwritten for tobacco marketing center, power supply limited liability company, global porcelain factory, telecommunication bureau, Meijia ceramics company and private enterprises attracting investment, with a net premium of 654.38+10,000 yuan; Second, based on direct selling, expanding marketing and vigorously promoting the development of card-type life insurance business, the card-type life insurance business signed by marketers alone reached 30 thousand yuan in the whole year; The third is to overcome the influence of external factors such as administrative intervention of age-appropriate insurance, adopt direct sales and agency marketing to stabilize the downward trend, and collect the premium of 210.2 million yuan. In addition, we actively promoted the "Jin Wa" investment and guaranteed accident insurance, with sales of 3 1.5 million yuan, accounting for 1.05% of the tasks assigned by the municipal branch.

Liability insurance business: first, consolidate the achievements and stabilize the employer liability insurance of Desheng enterprise group, power supply, water supply, earth management and construction enterprises. According to statistics, the policies of Sanderson Enterprise Group, Power Supply Co., Ltd., Land and Resources Bureau, Grain and Oil Storage Company, People's Hospital, Chinese Medicine Hospital and other units that expired in that year have all been renewed as scheduled, and the premium collected has reached 490,000 yuan. Up to now, all the projects approved for construction in our county have been insured by our company with employer liability insurance for construction enterprises, and the premium income alone has reached 1 1.7 million yuan. The second is to tap the potential and successfully sign employer liability insurance of more than 10,000 yuan for various fireworks outlets and other units; It has successively underwritten campus liability insurance for county kindergartens, Qixing kindergartens and other kindergartens, with a premium income of nearly 10,000 yuan, achieving a zero breakthrough in campus liability insurance and successfully taking an important step in the promotion of this business in Lichuan PICC market; Third, broaden our horizons, further strengthen contact with local governments and cooperation with relevant departments, continue to implement carrier liability insurance and employer liability insurance in non-coal mines, and collect premiums of 350,000 yuan.

3. Pay attention to underwriting quality. First, the company set up a leading group for premium receivable management and control, defined responsibilities, collected premiums within a time limit, and ensured that they were in place, forming a * * * management atmosphere in which top leaders pay attention to comprehensiveness, leaders in charge pay attention to concreteness, business personnel pay attention to implementation, and backstage personnel pay attention to basics; Second, the General Department has established and improved the premium receivable ledger.

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