What abilities should administrative personnel have?

Administrative personnel should have the following qualities and abilities:

First, the good habit of recording everything:

As far as administrative work is concerned, it is usually very complicated, and there are many large and small affairs to be managed. As the saying goes, a good memory is better than bad writing. At work, if you can achieve the good habit of recording everything, then you will reduce the delay or even "unfinished" things caused by forgetting and forgetting in your work; Otherwise, it will only leave a forgetful and irresponsible image. You know, when a leader asks you to do something, you need to be constantly reminded by the leader to finish it, which will make your superiors wonder if there is something wrong with your work ability and attitude. At the same time, it will directly hinder career promotion. This is a stumbling block that I have created for myself.

Second, good expression and communication skills:

The ability of expression depends on whether you can explain your point of view clearly and make it acceptable to the other party as much as possible. The level of communication ability is judged by whether you can understand other people's words and reach some understanding with them through communication. Expression and communication are two different aspects, and administrators must have two abilities. In the work of administrative personnel, we often encounter the need to contact and communicate with departments or employees or external enterprise personnel. If you can't have good expression and communication skills, many problems that need help from others may not be completed. At present, many enterprises attach great importance to candidates' good expression and communication skills when recruiting administrative personnel.

Third, study habits:

Study habits are listed as the basic quality of administrative personnel. Consider one point: how to deal with government departments. (This may be a bit broad. For example, enterprises must know whether the company's relevant rules and regulations violate existing laws and regulations, and the changes and implementation of new policies and regulations (labor contract law). All these require administrators to constantly learn these laws and regulations closely related to enterprises in order to operate legally and avoid and reduce the illegal risks and costs of enterprises. Maybe if I give such an example, everyone will think it is unrealistic and pay enough attention to it to conform to the development of the trend. Of course, the habit of learning is not only in the study of policies, laws and regulations. Or adapt to your own career planning and let yourself continue to add value.

Fourth, a responsible working attitude:

Attitude determines everything, and a person's work attitude directly determines the success or failure of his work. Enterprises now need responsible employees in any position, and administrative personnel are no exception. Whether you are responsible or not can be evaluated through months or even years of work; It can also be evaluated by a small matter. The key issue lies in the self-awareness of the administrative staff and the degree of "tolerance" of the enterprise to you (referring to the strict requirements for responsibility in the corporate culture). Responsible or not, not only enterprises can evaluate you. The most important thing is that you should be strict with yourself and evaluate yourself. Do everything well in the work with a sense of responsibility.

Five, good manners and cultivation:

Influenced by historical traditions, customs, religious beliefs, the trend of the times and other factors, people are formed in social interaction, which is not only recognized by people, but also observed by people. The sum total of various codes of conduct or norms that aim at establishing harmonious relations and conform to the spirit and requirements of etiquette. The original meaning of the word "cultivation" includes self-cultivation, introspection, moral cultivation and moral cultivation. You may not see anything special through the explanation of etiquette and cultivation, but you must understand what etiquette and cultivation are. This is the basic knowledge of a polite and cultured person. Modern enterprises begin to pay attention to office etiquette, reception etiquette, table etiquette and so on, which are all related to administrative personnel. At work, the performance of etiquette may affect your career prospects; Similarly, it indirectly reflects a person's accomplishment. And self-cultivation is actually part of personal charm.

Six, innovation ability:

The key to bringing innovation ability into the basic quality of managers is to consider that enterprises are developing in change and changing in development. As an executive of an enterprise, his work will involve the revision and implementation of enterprise policies and systems. In order to do a good job of "revision" and "implementation", innovative thinking is essential. Only in this way can we meet and adapt to the ever-changing development of enterprises and the new requirements put forward by development and change. Innovation is not out of reach, as long as it is suitable for enterprises, their own work technology, management methods and so on are among the innovations.