Annual work summary content of supermarket

Summary refers to a written material that social groups, enterprises and individuals review and analyze the study and work or their completion at a certain stage, and draw lessons and some regular understandings. Through it, we can comprehensively and systematically understand the previous study and work. I think we need to write a summary. How to write a summary is correct? The following is the contents of supermarket annual work summary that I have compiled for you. Welcome to read and collect. Annual work summary content of supermarket 1

What is practice? Marx said that "practice is a conscious activity for people to transform nature and society, and it is the soil for breeding scientific theories", and Comrade Deng Xiaoping said that "practice is the only criterion for testing truth". So is our "internship" a "practice"? According to the understanding of the above two great men, internship is a kind of practice.

In view of the two great men's comments on practice, I took part in a three-day internship with the idea of "practice makes true knowledge, practice makes talents". Although the internship time is short, I have benefited a lot. Although the internship has ended, my thoughts have started to beat.

the first day has begun! In the morning, I received a work permit from Aijia Supermarket (as a trainee, of course) and met with the minister of fresh food department. He took us to the fresh food area, made simple arrangements and "left" us. We all have nothing to do, and we don't know what to do. We want to help but are afraid of not helping, so we "wander" around. Maybe we are bored and rummaging through our work permits. The above sentence attracted my attention, and it is like this: You love home, I love home, and we in Qi Xin work together to create the best. It and the next log*** are isomorphic to form the vi (Visual Identification) of the supermarket. Seeing this, I can't help but think of the cis (Enterprise Identification System) I learned before. It turns out that Aijia Supermarket has also built cis. Yes, the company name is integrated into the slogan, and the customer is also integrated into the slogan. The concept of "love home" and "create the best" melts the customer and the company into a whole, and the language is very lively and interactive. Suddenly, my admiration came to my mind. After a while, the group leader came over to introduce something to us and explained the operation of some fresh food departments. It talked about such things as promotion, pricing, commodity layout and commodity diversity. For example, the difference between a stack head and an ordinary container. The pile head has the obvious advantage of independent position, and it is used to place the best-selling goods for the convenience of customers. Or to promote a commodity, so as to attract customers' attention and increase sales. Ordinary containers are used to display general goods. In order to ensure the diversity of goods, supermarkets sometimes have to exchange some losses. For example, some fruits are rarely bought by customers, but in order to ensure that they appear on the container, they have to be displayed on the container, and they have to bear constant damage, and these costs are often higher than the sales. The purpose is actually very simple, that is, to send a message to customers: I have what you need here. Thought of here, I thought of the "barrel effect", the size of the barrel volume does not depend on the longest board, but on the shortest board. This practice of supermarkets once again confirms this truth. After the group leader introduced some situations, we learned some skills of loading, selecting and displaying with some superfine product from the fresh food department, and we started "learning now and selling now".

it's another day! As soon as I go in the morning, I will go to the refrigerator to pick up the goods, and then put them on the shelves. After the goods are loaded, I will pick out the unqualified fruits and finally arrange them. After a busy time, we patrolled the container room. Frankly speaking, standing for a long time is really tiring! I didn't even want to find a place to rest. I asked the team leader about employees' rest, and the team leader said that employees can't rest at will during working hours without a lounge. I am a little dissatisfied, and I express my dissatisfaction on behalf of those employees. The supermarket is mainly about self-selected goods, and the work content of the supermarket is very trivial. After finishing some things, I am free for a period of time, so I can take advantage of these leisure time to have a rest, which is also conducive to improving the work efficiency of employees, and there is no need to watch at the container all the time. In the afternoon, the team leader distributed a "Job Responsibility Statement of Team Leader" to us. I read it carefully, and found that the contents were clearly defined, which met the needs of hrm.

the last day has started! In addition to doing our daily work today, we also pay special attention to communication with the team leader. Talk to the team leader about employee performance management, salary management, competition between enterprises and peers and other issues. Through the communication with the team leader, I learned that the supermarket has no systematic performance management system and salary management system, and the boundary between their performance management and salary management is very vague, and it can even be said that "performance management = sales management = salary management". Enterprises first issue sales targets to all commodity departments, and then all commodity departments start to operate with the targets as the center. If the targets are exceeded, bonuses will be given, otherwise, money will be deducted. Personally, I can fully understand this extensive management mode of supermarkets, but I don't take it for granted. Although this model can improve sales and bring sales performance to enterprises, it may not bring the best benefits to enterprises. For example, in terms of economic benefits, sales may go up, but the cost control may not be done well. With the continuous increase of sales, the cost is bound to increase. Finally, high sales did not bring high profit growth, and the cost growth rate exceeded the sales growth rate, which may also lead to a decline in profits. In terms of corporate image, it is difficult to greatly improve the service quality and service level, which is not conducive to the construction of customer loyalty and corporate image, and in turn will restrict the development of enterprises. I learned from the team leader that the biggest competitor of this supermarket in this city is Tianhe City Supermarket, and its low-price strategy makes Aijia Supermarket under great pressure in commodity pricing and cost control. Moreover, Tianhe City Supermarket is preparing a new big supermarket recently, and Aijia Supermarket will compete with it in an all-round way. When talking about this issue, the team leader talked about and emphasized one word many times-momentum. I have been pondering for a long time, what is the "momentum" and the so-called "momentum" here? In my opinion, first of all, enterprises are United and have high morale, forming a highly competitive corporate culture; Secondly, the competitive strategy is comprehensive and powerful; Third, the propaganda offensive with high combat effectiveness. I think I need "momentum" in my present study and future work.

the short internship is over! Looking back on my three-day internship life, although it is not thrilling, it is dull and full. In an ordinary job, doing ordinary work, but appreciate the precious and ordinary truth.

I am an ordinary person, and I am performing an ordinary life every day, feeling the extraordinary truth and pursuing the extraordinary dream in the ordinary life! This is practice, this is my practice, and this is my internship experience. Content of Supermarket annual work summary The financial work of chain supermarkets in the whole year of 2

__ was carried out around the goal of "upgrading the software and management of chain supermarkets in an all-round way and realizing the annual sales of 1 million supermarkets" proposed by the company during the Spring Festival training. Combined with the annual key work spirit deployed by General Manager Liu at the financial work conference, it achieved a double harvest of sales and profits. The work for the whole year is reported as follows:

1. Overall upgrade of commodity management software of chain supermarkets

After the rapid development of chain supermarkets in 2, it was found that some specific problems could not be solved by the original business system software, such as: different stores could not set different selling prices, different suppliers could not achieve different purchase prices for the same commodity, and so on. According to the actual situation, the company decided to upgrade the supermarket software in an all-round way. After the Spring Festival training, it quickly arranged for the relevant personnel of the chain supermarket business, finance and information department to go on a field trip to learn about the chain supermarket business model and the software used by the supermarket. At the beginning of March, a lot of preparatory work was done for the supermarket software upgrade, and then the business system was completely switched at the end of March; After switching, the operation has basically reached our expected requirements; The problems that the original system could not solve have been basically solved. For example, different stores can set different selling prices, and different suppliers can purchase the same product at different prices.

we use the advanced functions of the software to improve the analysis ability and management means for all aspects of purchasing, selling and storing. For example, the proportion of each price band in sales can be determined through price band analysis, which can determine the consumption level around each store and provide more effective reference data for stores to organize commodity price positioning. (After analyzing the price band in May this year, the store in Chengnan New District found that the sales of 6-1 yuan accounted for 27.4% of the whole month's sales. After consultation with the business, the store allocated a batch of roll-up paper with a special price of 9.8 yuan from Zhongtian Street (the sales in Zhongtian Street have tended to be weak), which was sold out in two days.

after half a year's normal operation, the software upgrade of chain supermarkets has been a complete success with the concerted efforts of all colleagues in chain supermarkets.

Second, the financial management of chain supermarkets has been upgraded in an all-round way

In order to make the financial management of chain supermarkets more formal, institutionalized and scientific; In view of the weak links in supermarket financial management and the weak computer operation ability of some store managers, we standardized the computer operation process of each store, and accordingly issued various management systems, which were compiled into the system of "Regulations on Regulating the Key Links of Commodity Circulation in Oriental Chain Supermarket" for standardization; And strictly in accordance with the management regulations, especially to strengthen the control of the following aspects.

1. The document flow is more standardized and formalized; In view of the particularity of chain supermarkets, in order to prevent the profits of enterprises from being lost, we have accordingly launched the Approval Form for Adding Barcodes to Commodities, the Outbound Order for Group Purchase of Chain Supermarkets, the Approval Form for Price Execution of Chain Supermarkets, and the Declaration Form for End of Chain Supermarkets. Through the supervision of each link with the document process, the operation of business departments is no longer arbitrary, such as: 1) the addition of bar codes to commodities can only be entered after the formalities are completed, and there is no phone call to add bar codes; 2) It is stipulated that all group-buying goods must fill in the group-buying outbound order (indicating the gross profit of this group purchase, the agent and the collection time) before the receiving group can deliver the goods, otherwise they will not be shipped. The advantage of filling in the group-buying outbound order is that the goods purchased at the counter are well documented, and it is impossible to cause losses to the company because the person responsible for group purchase cannot be clearly identified; 3) Fill in the declaration form of all stacking ends according to the sequence number of geographical location, and indicate the use time and charge deduction on the declaration form. Through the management of using the declaration form of stacking ends for nearly one year, the charge of stacking ends this year has increased by nearly 45, yuan compared with last year.

2. Sales link management. All stores are required to implement the fuzzy cashier method according to the company's sales management link and the particularity of chain supermarkets. Stores should do a good job of cashier sales registration and report the sales amount to the finance department according to the cashier, and all violators will be punished accordingly; Insist on taking stock of the sales amount of stores every two months to check whether there is any phenomenon such as short payment and misappropriation of sales amount. Due to our usual inspection efforts, we have not found any misappropriation of sales funds by stores so far. For discount promotions, limited promotional activities are formulated according to the requirements provided by the factory, and after the activities, the computer automatically generates a refund form for deduction.

3. communicate with the business department in time. Every Saturday at 5: 3 pm, attend the communication meeting of store managers held by the business department, solve the new financial problems encountered by stores this week in time at the meeting, and ask the leaders for instructions and answer them at the next meeting after they can't solve them. At the communication meeting, point out the weak links in store management and strictly follow the company's management regulations; Make each store work in a rank under the guidance of finance.

4, do a good job of inventory. Strictly strengthen the supervision over the purchase and delivery of goods at ordinary times, require all receiving staff and cashiers to receive and deliver goods according to bar codes, strengthen the loss prevention awareness of loss prevention personnel, and strictly prohibit credit sales. Once credit sales are found, they will be punished in strict accordance with the company system; Anyone who pays for the group purchase, who has not recovered the group purchase money before the inventory, will pay the group purchase debt to the personal debt of the group purchase manager, etc., and strictly ensure that the accounts are consistent with the facts during the inventory. Through the management of goods purchase and shipment, the store inventory work has been greatly improved. At first, the monthly inventory was basically all night and the inventory effect was not obvious. Sometimes it took several days to check before the account was submitted, and the account was not necessarily consistent. By strengthening management, the inventory results can be reported on the same day of the inventory in the evening. Insist on regular or irregular drawing of each store every month. If there is a big discrepancy in the drawing results, timely ask the superior leader to supervise the store.

5. Strengthen the cleaning of the personal account of the manager. Originally, all the goods collected from other places were linked to the manager's personal commodity purchase loan, resulting in unclear accounts and excessive inventory backlog; In view of this situation, in the first half of this year, all purchases from other places were divided into individual purchase loans, which brought great convenience to payment and commodity return and exchange, making the account balance clear.

6. Strengthen the management of supermarket material packaging; The use of material packaging in supermarkets is a big expense. How to manage the material packaging well is how to save the company's expenses. In August this year, under the guidance of General Manager Liu, the material packaging in supermarkets was managed by microcomputer, which was regarded as the control of goods according to the purchase, sale and storage. The store recipients must be signed by the recipients and reported to the financial audit, and the supplier recipients were directly credited to the supplier's expenses for deduction.

7, strictly according to the contract. All supermarket commodities must be operated according to the contract. Without the contract, it is strictly forbidden to sell on the OTC market. The monthly payment and deduction fees are strictly implemented according to the contract, and every penny is strictly deducted and deducted to ensure the profitability of the enterprise.

8. Strengthen the financial knowledge training of front-line employees. In the first half of this year, according to the plan made by the company at the beginning of the year, all employees in the supermarket were trained and tested in financial knowledge before June 3, which greatly improved the financial knowledge level of all employees. Conduct pre-job financial knowledge training for newly recruited employees, so that new employees can have a certain understanding of supermarket finance and enable employees to work better.

Third, strengthen the sense of self-service

This year, the company launched the "Sunshine Service" project, which aroused the awareness of all staff in learning service and achieved one-stop service, that is, departments serve the first line, the first line serves customers, and all staff serve manufacturers. As far as we are concerned, we should serve the front line and provide good services to manufacturers.

1. Serve the frontline staff well. In daily work, pay attention to details and provide good service for front-line employees.

2. Serve the manufacturers well. Provide convenient, fast and accurate services to the manufacturers during the monthly reconciliation payment, and explain in detail the details of the charges deducted by the manufacturers during the payment process, so as to really do a good job of service for the manufacturers. Annual work summary content of supermarket 3

Dear leaders and colleagues:

Hello everyone!

I was very nervous when I arrived at the cashier on the first day, mainly dealing with money. Sometimes there are mistakes. I thought cashier was a very simple job, but through more than two years of practical work, I deeply realized the following aspects.

first of all, the supermarket is a service industry, smiling service, polite language is the general purpose. So as long as you smile at work, today's work is half done. We must adjust our mentality at work. Let customers feel the coming heart and be happy when they leave.