Think hard [17]: the cross-disciplinary thinking mode understands the problem more fundamentally.

"Su Xin, I always find it difficult to understand my customers. Is there any way to read their minds? In fact, I have also studied sales psychology, but I always feel that it is not enough. " Xiao Bai asked.

After graduating from science and engineering, Xiao Bai became a salesman. Her daily job is to deal with new customers and understand their needs, but she always feels that she can't grasp the needs of customers.

"Then you need an interdisciplinary thinking mode. When most people are thinking with a certain model, if you can think with different models, it is easy to gain a cognitive advantage.

Then, apart from the regular sales model, what other industry models can let you know a person as soon as possible? "

"HR in charge of recruitment should also get to know a person as soon as possible, and so should interrogation ..."

Su Xin's life design: a simple question. If we can take the initiative to ask which industries encounter these problems more frequently than we do, we can get more thinking models.

The same is to grasp each other's psychological needs. In addition to conventional sales psychology, human resources, interrogation, motivational psychology, sociology, etc. Everyone can find different thinking modes, which is an important way to find a variety of thinking modes across disciplines.

It is not to master more knowledge, but to form a holistic understanding of the problem, so as to understand the problem more essentially.

To have a comprehensive understanding, one needs a multi-dimensional way of thinking and a rich level of knowledge, that is, the breadth and depth of thinking.

They can actually complement each other. If a person has a wide range of knowledge but a general depth of thought, he can draw a rich thinking model to make up for the lack of depth of thought; If a person's knowledge is not wide but deep enough, he can see the essence when he encounters problems, and solve the problems by analogy with the thinking mode to make up for the lack of thinking breadth.

What kind of person are you? Welcome to share and communicate.

# One workplace story every day # Day 148

@ Consultant Su Xin: National second-level psychological counselor, career planner, American active parenting lecturer, sandroom therapist, interpersonal relationship counselor, and British mind map tutor.

The duration of the case is nearly 1 0,000 hours, 10 years+management, 4 years+psychology, result-oriented, playing with you in the workplace, having a happy family, designing life to be yourself, living simply and enjoying happiness!