Job Recruitment Website - Job seeking and recruitment - What are the main responsibilities of promoters?
What are the main responsibilities of promoters?
1. Receive customers attentively, and accomplish the sales target together with the store manager's colleagues; ?
Second, provide quality service for every customer;
Third, follow up the target customers by phone regularly to persuade them to buy products;
Fourth, do a good job in customer pre-sale, sale and after-sale services;
5. Call back the customers who have already made a deal on time within one week;
Six, patiently handle customer complaints, complaints, and make complaints records;
7. Obtain and feedback competitor information, customer information and other information;
8. Maintain the image in the store at any time to ensure a good image in the store;
Nine, fill in the data record form;
Ten, actively put forward constructive suggestions to the manager;
Eleven, have the responsibility to protect the safety of items on site;
Twelve, strictly abide by the code of conduct in shopping malls;
Thirteen, complete the inventory of goods on schedule, and provide accurate data;
Fourteen, continuous learning, master product knowledge and sales skills, improve sales ability;
15. Assist colleagues to receive customers when necessary;
Sixteen, obey the work arrangement of the superior leadership.
The sponsor's work content:
1. Implement the shop assistant's one-day code of conduct, service standard and counter discipline, obey the work arrangement of the superior leader, accept the supervision and inspection of the superior, earnestly complete the sales target issued by the department, and strive to overfulfil the task;
2. Strictly abide by enterprise rules and regulations and service standards, receive customers in Mandarin and polite terms, and receive every customer actively, enthusiastically, patiently and thoughtfully;
Know the name, unit price, specification, texture, origin, performance, use and storage method of the goods in this cabinet like the palm of your hand. Be a good customer consultant, master commodity knowledge and sales skills, enthusiastically answer various questions raised by customers, and promote commodity sales. When introducing goods, be realistic and don't do anything that harms other brands.
4. Keep the goods on the counters and shelves clean, plump and beautiful. The accessories of goods should be appropriate and generous, and new products, main sales products and best-selling products should be placed in a prominent position, which will give customers a visual impact, thus arousing their desire to buy and making it convenient for customers to buy;
5. Do a good job in the sanitation of the environment and goods inside and outside the counter, pay attention to personal hygiene, keep gfd clean and tidy, make up moderately, wear the work number plate during working hours, and always show it to customers with a vibrant image temperament;
6. Replace the responsible brand prototype regularly to ensure that the prototype is not worn. After the prototype is sold, it should be packaged in time and the items should be cleaned; At the same time, we should ensure the reasonable inventory of the brand varieties we are responsible for, actively promote each variety every month, and strive to make the sales rate of goods reach 100% to avoid long-term unreasonable inventory.
7. After the sales are realized, fill in the delivery and installation service form carefully and clearly (to ensure that the goods are delivered to the warehouse in time and accurately), and accompany the customer to the service desk to register for delivery and installation.
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