Selected Business Etiquette Closing Essay Samples

In foreign-related business, business etiquette plays an important role in lubrication and promotion. To carry out foreign-related business activities effectively, you must master the knowledge of foreign-related etiquette, follow etiquette norms, and pay attention to avoiding unethical words and deeds. Below are the business etiquette papers I recommend for everyone for your reference.

Business Etiquette Essay Sample Part 1: Business Negotiation and Communication

Abstract

Business etiquette refers to the ways in which business personnel of a company or enterprise should shape their behavior during business activities. The norms or procedures that should be followed to show respect and friendliness to the objects of communication are the application and embodiment of general etiquette in business activities in order to maintain a good image of individuals and organizations. This article explores the definition, importance, core principles and general business etiquette of business etiquette, allowing people to learn and understand more business etiquette knowledge.

1 Introduction

With the continuous development of China’s economy, China’s relationship with the world has become closer and closer, and its exchanges have become more frequent. The domestic business community and merchants are facing fierce competition from the influx of multinational companies. It is the wish of the entire business community and merchants to go abroad, let people around the world know more about our corporate image, and make our corporate brand invincible. To deal with the world, you must have cross-cultural communication skills. That is to say, business etiquette should be appropriately used in this process.

Etiquette comes from the vulgarity, and the vulgarity turns into etiquette. Only by restraining oneself and respecting others in business interactions can people interact more easily and happily. ?Considering others? is not only a basic principle in business interactions, but also in normal interactions between people. Therefore, learning and correctly using business etiquette is not only an external manifestation of a person's inner accomplishment and quality, but also an art applicable in interpersonal communication, a communication style or method, and a customary way of showing respect, respect, and respect in interpersonal communication. Friendly practices. To communicate with each other in interpersonal interactions, you must master the skills of business etiquette. From a personal point of view, mastering certain business etiquette can help improve people's self-cultivation, beautify themselves, and beautify their lives. It can effectively promote social interactions, improve interpersonal relationships, and help purify social atmosphere. From an enterprise's perspective, mastering certain business etiquette can not only shape the corporate image, improve customer satisfaction and reputation, but also ultimately achieve the purpose of improving the economic and social benefits of the enterprise.

2. Definition of Business Etiquette

2.1 Definition of Ancient Etiquette

In ancient China, there was a theory of "Five Rites". Sacrifice is considered auspicious, and wedding is considered auspicious. It is a courtesy ceremony, it is a guest ceremony, it is a guest ceremony, it is a military ceremony, it is a military ceremony, and it is an ominous ceremony. Folklore circles believe that etiquette includes four life rites: birth, crown, marriage, and funeral. In fact, etiquette can be divided into two major categories: politics and life.

First, there are rules and regulations involving political, economic, cultural, military and other systems that are specifically stipulated by the government and require people to abide by and implement them. The political category includes sacrifices to heaven, earth, ancestral temples, sacrifices to ancestors and saints, local drinking ceremonies to honor teachers, meeting ceremonies, military ceremonies, etc.

The second is the moral ethics, behavioral norms and various formal etiquette that the public has spontaneously formed in the long-term social interaction process. According to Xunzi, the origin of life etiquette has three roots, namely, the foundation of creation of heaven and earth, the foundation of ancestors, and the foundation of rule. Among the etiquettes, funerals were the earliest. For the deceased, the funeral ceremony is to appease their ghosts, while for the living, it is a ritual that honors the elder and the younger, and fulfills filial piety and upholds human ethics.

　2.2 Modern Etiquette

According to the development rules of etiquette and its own function, etiquette has become a norm of behavior and respect for others that humans have agreed upon in social interpersonal interactions and communication. guidelines.

From a moral point of view, etiquette can be defined as the behavioral norms for people to behave in the world. From a communication perspective, etiquette is a skill for communicating with each other in interpersonal interactions. From an aesthetic point of view, etiquette is a form of beauty. It is the inevitable externalization of the beauty of the human soul.

　2.3 Etiquette and Courtesy, Etiquette, Ceremony, and Appearance

　1 Politeness generally refers to the behavioral norms of expressing humility and respect to the person you communicate with through language and actions in interpersonal communication.

2 Etiquette usually refers to the effective way for people to express respect and friendship to each other in social situations.

　3 Ritual Ritual is a collective etiquette process carried out in communication activities according to protocol requirements, around a certain theme, and in accordance with a specific procedure.

4 Appearance Appearance is the embodiment of etiquette in personal appearance, including appearance, clothing, posture, expression, conversation, etc.

3. The significance of learning business etiquette

To be a human being, you must first learn etiquette. Etiquette education is the first lesson in life. Etiquette must be learned, cultivated and trained before it can become people's behavioral habits. Every member of society has obligations and responsibilities. By learning etiquette and passing on etiquette, he will naturally become a member of this nation and group. Once personal civilized etiquette is developed, it will inevitably play an important role in social life.

For individuals, if you don’t learn etiquette, you can’t stand up. Learning etiquette can make an individual's words and deeds consistent with his or her identity, status, and social role in social activities. Etiquette is also a measure of personal moral standards and education. For enterprises, it can shape the corporate image, disseminate communication information, and improve work efficiency.

IV. The core and principles of business etiquette

4.1 Core

The core of etiquette is respect. Respect is the foundation of etiquette and the foundation of treating others. The first is self-esteem, self-respect, self-love, and caring for one's own image. Secondly, we must respect our profession. There is a certain order of learning and there is a specialization in the art. Third, we must respect our own company. Three principles of respecting others: accept the other person, don’t embarrass the other person, don’t embarrass the other person, and the customer is always right. Pay attention to each other, appreciate each other, see more of each other's strengths, and avoid correcting shortcomings in public. Compliment the other person. People who know how to appreciate others are actually appreciating themselves, which is a sign of self-confidence.

4.2 Principles

4.2.1 Respect and tolerance

Respect is the emotional basis of etiquette. In our society, everyone is equal. Respecting elders and caring for customers are not acts of inferiority, but are a sign of good personal qualities. "Those who respect others will always respect them, and those who love others will always love them." "People respect me one foot, and I respect others one foot." The virtuous cycle of "rituals" is kept alive with the help of such a mechanism. Of course, being polite to others is also a form of self-respect. You should not use hypocrisy to please others, let alone be rich and charming. To respect others, we must do as the Romans do and respect other people's preferences and taboos. In short, respecting and being kind to others is an important principle in dealing with interpersonal relationships.

Tolerance means tolerance, tolerance means tolerance, tolerance means being open-minded and open-minded, being able to put yourself in others’ shoes, understanding others’ faults, not caring about personal gains and losses, and having a strong sense of tolerance and tolerance. Self-control ability. Chinese traditional culture has always valued and promoted the moral principle of tolerance, and regarded being tolerant as a basic virtue in dealing with others. Engaging in business activities also requires being tolerant to others and maintaining an open-minded character or attitude when it comes to interpersonal disputes. In business activities, conflicts and misunderstandings will inevitably occur due to their respective positions and interests. Only by following the principle of tolerance, being open-minded in everything, taking a long-term view, being considerate and considerate of others, can we correctly treat and handle various relationships and disputes, and strive for longer-term interests.

4.2.2 Sincerity and humility

The etiquette of business personnel is mainly to establish a good personal and organizational image, so etiquette for the purpose of business activities is not only about its form and means meaning. At the same time, engaging in business activities is not a short-term behavior. When engaging in business, you must pay attention to etiquette and pay more and more attention to its long-term interests. Only by adhering to the principle of sincerity, focusing on the future, and through long-term subtle influence, can you obtain the ultimate benefits. That is to say, if business people and enterprises want to cherish their image and reputation, they should not only pursue the perfection of the external form of etiquette, but should also regard it as the sincere expression and expression of business people's emotions.

Modesty is not only a virtue, but also an important condition for social success. Modesty, in social situations, means being approachable, enthusiastic and generous, good at getting along with others, and willing to listen to other people's opinions. It shows an open mind because it has a strong attraction to people around it and has a strong ability to adjust interpersonal relationships. ability. The humility we emphasize here does not refer to excessive humility, unprincipled compromise and concession, nor does it mean to belittle oneself. We should realize that excessive modesty is actually a social obstacle, especially in business interactions with Westerners. Lack of confidence will make the other party doubt your ability.

4.2.3 Neither humble nor arrogant

In interpersonal communication, we must pay attention to social distance in various situations, that is, we must be good at grasping the emotional scale of communication. There is an old saying: The friendship between gentlemen is as light as water, and the friendship between villains is as sweet as sweet wine. ?This is not unreasonable. In interpersonal communication, communication and understanding are important conditions for establishing good interpersonal relationships, but if you are not good at grasping the emotional scale of communication, that is, lack of appropriate distance in interpersonal communication, the results will be counterproductive. For example, in general interactions, one must be courteous and reasonable, but not arrogant; that is, one must be enthusiastic and generous, but not frivolous and flattering. The so-called moderation means to pay attention to moderation in emotion, moderation in conversation and moderation in behavior. Only in this way can we truly win the respect of the other party and achieve the purpose of communication.

When using business etiquette specifically, it is allowed to vary from person to person, and different specific methods should be adopted according to different contacts. However, at the same time, it must be emphasized that the core point of business etiquette is to respect the people you interact with and treat each other with courtesy. All people you interact with must be treated equally and treated with the same degree of courtesy. It is not allowed to favor one over another, treat one differently, or give unfair treatment to one another because of differences in age, gender, race, culture, occupation, identity, status, wealth, proximity to oneself, etc. between the partners. This is the basic requirement of the principle of equality in business etiquette.

Five General Business Etiquette

The main content of general etiquette in business activities is to follow the etiquette principles in daily life. It contains dual meanings: first, it refers to one's politeness and courtesy towards the other party; second, it refers to one's gratitude and respect for the other party's etiquette and customs.

According to the scope of application of etiquette, etiquette is divided into government etiquette, business etiquette, service etiquette, social etiquette, international etiquette, etc. According to the different operators of etiquette, etiquette is divided into public relations etiquette, secretary etiquette, nurse etiquette, traffic police etiquette, teacher etiquette, student etiquette, etc. According to the expression of etiquette, etiquette is divided into appearance etiquette, speech etiquette, clothing etiquette, and behavioral etiquette.

5.1 Appearance and Etiquette

The preparation work to be done before the meeting includes choosing the time and place, preparing the theme, content and agenda of the meeting, and formulating a plan and goals for the meeting. . First introduce the person with a lower status to the person with higher status: the younger person to the older person, colleagues from your own company to colleagues from other companies, junior supervisors to senior supervisors, company colleagues to clients, unofficial personnel to official people, colleagues from home country to foreign colleagues.

Organizational work during the banquet: (1) Determine the purpose, name, object, scope and form of the banquet (2) Determine the time and place of the banquet (3) Issue invitations (4) Order food (5) Arrange seats (6) On-site layout (7) Preparation of tableware (8) Banquet procedures and on-site work (9) Things that staff should pay attention to.

　5.2 Speech Etiquette

It is a basic courtesy to look at the other person when talking. When talking, you should concentrate on the other party's conversation and do not interrupt the other party's conversation. During the conversation, both parties should master their respective speeches. The time you occupy should not be dominated by one party. Do not only talk about things that a few people know or are interested in, or only talk to a few people and ignore others. Be careful to let the other party feel your attitude towards the conversation and the topics of conversation. In accordance with the requirements of the content, you should also pay attention to leaving room for speech during the conversation.

5.3 Clothing Etiquette

Spring and Autumn Clothing

Young and Middle-aged Men’s Clothing

When young and middle-aged men participate in business negotiations, they usually wear suits, Chinese tunic suits or Jackets

Middle-aged and elderly men’s clothing

Middle-aged and elderly men should wear suits or tunic suits.

Young and middle-aged women's clothing

When young and middle-aged women participate in business activities as negotiators, they can choose suits, sweater jackets, suit skirts, cheongsam and other clothing.

Middle-aged and elderly women’s clothing

Suits or suit skirts are common clothing for middle-aged and elderly women.

Summer clothing

Young and middle-aged men’s clothing

Young and middle-aged men can wear shirts, trousers or a single suit when participating in business activities in summer. A single suit should be worn on grand occasions. Wear a tie or a short-sleeved shirt tucked into trousers and a tie. The colors are mainly light and solid, and can have light-colored patterns or light-colored stripes.

Middle-aged and elderly men’s clothing

When middle-aged and elderly men participate in business activities in summer, they wear long or short-sleeved shirts with trousers or a single suit. The shirt is usually tucked into the trousers and tied.

On solemn occasions, a suit and tie should be worn. The appropriate colors are light gray, light blue, and beige. Young and middle-aged women's clothing

Young and middle-aged women can wear long or short-sleeved shirts with trousers or skirts when participating in business negotiations in summer. They can also wear dresses, cheongsams or suits and skirts. Wear suits and skirts for important occasions.

Middle-aged and elderly women’s clothing

When middle-aged and elderly women participate in business negotiations in summer, they can wear long or short-sleeved shirts with trousers or skirts, but they usually choose suits and skirts.

　5.4 Behavioral Etiquette

The customary rules for gift-giving abroad are: ① Western society pays more attention to the meaning and emotional value of gifts. Gift-giving does not cost much and the gifts do not need to be too expensive. ②Foreigners rarely express humility when giving and receiving gifts. ③When accepting gifts from guests and friends, people in most countries accept the gifts with both hands and thank the other party. ④Foreigners pay great attention to exquisite packaging when giving gifts. ⑤ Gift giving must be open and generous. ⑥Refuse to accept gifts is generally not allowed.

When shaking hands, you should first take off your gloves and hat. The handshake should be timed. Generally speaking, the time is about 5 seconds. If it is less than 5 seconds, it will appear hasty. If it is held for too long, it will appear too enthusiastic. Especially when a man holds a woman's hand, holding it for too long may easily cause the other party to be defensive. heart. Master the degree of force: Too light or too heavy is not good. A moderately strong handshake will make the other party feel gentle and approachable. When a man shakes hands with a woman, he often only holds the woman's finger. Master the handshake posture and pay attention to the order of handshakes: between superiors and subordinates, the superior can reach out before the subordinates can reach out; between men and women, after the woman reaches out, the man can reach out to shake; between the host and the guest, the host should reach out first, and then the guest. Reach out and hold hands. When there are multiple people shaking hands, be careful not to cross each other and wait until others have finished shaking hands before extending your hand.

Be prepared when you make a phone call. Pay attention to the time when you call, especially avoid making calls during lunch break or after get off work. Use a smiling tone, clear and polite voice, and greetings. Don't rush to commit to things or make decisions over the phone. Take notes on paper while talking on the phone. When a colleague is on the phone, if other people are talking noisily nearby, it may easily cause the customer to have a bad impression of the company. If there is an emergency and you need to talk to your colleague, you should use a written method.

Six Conclusions

From ancient times to the present, our country’s etiquette norms are symbols of China’s unique civilization and the embodiment of the virtues of the Chinese nation. Etiquette, as a traditional virtue, has historical inheritance and everlasting vitality. Business etiquette is also increasingly important in China. In the process of cross-border business, whoever can do as the locals do or respect each other's etiquette will survive better.

China's economy is developing rapidly, the number of oddities has doubled, the tertiary industry is booming, and business activities are becoming increasingly frequent. People also need to learn and abide by some modern business etiquette norms in business activities, be familiar with Chinese business etiquette, and understand the etiquette and etiquette of other countries in the world. Taboo. As a businessman, before making the first contact with a foreign business partner, you should learn as much as possible about the business etiquette in the other party's culture, adjust your etiquette behavior in a timely manner, and create a relaxed and pleasant business environment.

Business Etiquette Essay Sample Part 2: Business Etiquette Essay

[Abstract] Nowadays, the climax of graduate job hunting is sweeping across. Good personal cultivation and personalized aesthetic taste are very important for a college graduate to find a job. Interviews are very important, so every college graduate must learn correct professional etiquette and have good professional qualities, thinking that this is the first step to a successful job interview.

[Keywords]Interview attire for college graduates

1. Case

A joint venture hotel recruits 350 service staff of various types, including more than 700 recent graduates With a longing for this company, students lined up very early to apply for jobs. At 7:30, the first visual inspection began with the expectation of many people. A female college student who applied for a job, wearing a jingle ring and heavy makeup, walked proudly in front of the visual examiner. She could only say a few words. The visual examiner frowned slightly, but Be polite and say thank you repeatedly! Does the female college student know in her heart that this means she has been eliminated?

A male college student in his early 20s has an imposing manner. It is said that he can speak two foreign languages. He treats others with courtesy. The male college student kept saying "please sit down" as if he was in a deserted place. He sat down on his buttocks, raised his legs, and bounced up leisurely. On this day, more than 700 applicants were rejected after a close visual inspection. 80%. When these behaviors that are regarded as "little details of life" become mandatory conditions for hotel recruitment, people are shocked, especially those applicants who think they are talented and ambitious. They have not thought that they have not yet gone to the big rivers. Showing his talents, he capsized in this small ditch. From this we can see that application etiquette plays an important role in a person's job search process.

The quality of the applicant’s image to the interviewer is related to whether he can successfully enter the society and find a suitable and satisfactory job. For this reason, it is necessary for graduates to design their personal image before the interview. However, not all "packaging" can work, and sometimes it can be counterproductive. So, what issues should college students pay attention to in interview etiquette and image design? Below I will talk about the clothing and dress during the interview, as well as the interview etiquette. A summary of basic etiquette.

2 Clothing and grooming

The first impression a person makes when interacting with others is very important. Appearance is the first business card that people take when they step into society. When applying for a job, graduates should first pay attention to their clothing and grooming.

Many people think that if they have a rare opportunity for an interview, they must stand out, so they buy a lot of fashionable and avant-garde clothes. This is a huge misunderstanding. Generally, regular companies appreciate traditional and conservative formal attire. Therefore, the clothing does not have to be brand-name, as long as it is solemn and decent. Some people don't pay much attention to clothing and dress too casually. It will also greatly affect the recruiter's impression of you. When applying for a job, you should pay attention to the steady and formal attire. Generally speaking, suits are more suitable. And it must be neat and clean, and the size must fit properly. One size larger or one size smaller will affect the wearing effect. The color of clothes should be neutral to the skin, pay attention to modernity, and grasp the positive direction. Hair should be neatly combed and not matted or sticky. When wearing dark clothes, it’s best to pat your shoulders beforehand. To prevent dandruff from falling on it, the hair should be polished.

In addition, we should not ignore the different dress requirements for different positions. For example, when applying for public relations positions, you must pay appropriate attention to fashion, while when applying for secretarial and accounting positions, you should keep an appropriate distance from fashion.

3. Etiquette during the interview process

The level of etiquette displayed by graduates during the interview process reflects your character, accomplishments and other personal images. Therefore, please be sure to be careful during the interview process. Pay attention to the following points:

3.1 Arrive for appointments on time.

Generally speaking, it is better to arrive at the interview location 5-10 minutes earlier than the original time. Do not let the recruiter wait.

3.2 Seating etiquette.

When entering the examiner’s office, you must knock on the door and wait until the examiner signals to sit down before taking a seat. If there is no designated seat, you can choose to sit opposite the examiner. In addition, pay attention to the grace and spirit of your sitting posture. When sitting on a chair, it is best to sit only 2/3 of the way, with your legs together and your body leaning forward slightly.

3.3 The appropriateness of self-introduction.

When the examiner asks you to introduce yourself, don’t repeat the same thing on your resume as if it were an endorsement. That will only make the examiner feel boring. Just use a soothing tone to briefly explain the key categories in your resume, such as name, graduate school, major, expertise, etc. If the examiner wants to know more about a certain aspect, you can introduce it.

3.4 Behavior. Job seekers should pay attention to their behavior during the interview:

3.4.1 Be sure to stand upright and sit up straight, and do not bend down and lower your head.

3.4.2 Place your hands in appropriate positions and keep them steady. Do not do anything unnecessary, such as playing with ties, picking ears, picking noses, stroking hair, cracking joints, playing with business cards handed over by recruiters, etc. action.

3.4.3 It is forbidden to shake or tilt the legs nervously.

3.4.4 Carry your briefcase or purse with you, and do not hang it on the back of a chair. You can put it next to or behind the chair you are sitting on.

3.5 Etiquette of asking and responding.

Maintaining a positive and confident attitude is the prerequisite for the continuous burst of wisdom in the interview. During the interview, speak with confidence. Be as detailed as possible when answering questions, and keep the conversation on the topic the recruiter wants to talk about. Some examiners will deliberately ask questions that offend you to test how you handle them and to test your cultivation and ability to cope with changes. You must be calm and not act impulsively. It's okay to refuse to answer, but your tone and attitude must be tactful and gentle.

3.6 Say goodbye in time.

Some interviewees signaled the end of the interview by standing up, while others ended the conversation by saying, "I enjoyed talking to you." In this regard, our graduates need to be very sensitive and get up in time to say goodbye. When leaving, you should shake hands with the audience, return the chair to its original position, and then thank the examiner with a smile.

4. Summary

The famous psychologist and educator Carnegie said that human success depends on 15% talent and 85% interpersonal relationships. Etiquette is an indispensable link in interpersonal communication. Job hunting is a very important experience and opportunity for individuals. Pay attention to your behavior during the job search process to show your good professional knowledge and accomplishments, which is the first step to success. Because today's employers not only look at whether you have considerable professional knowledge and potential, but also look at how you behave in front of others and whether you are the talent that modern enterprises need, that is, whether you have good overall quality. Mastering good job search skills and proper public relations etiquette will definitely give you more chances of success in interviews. I am very glad that I chose the business etiquette course as the last elective course in my junior year. I think it will benefit me a lot in my future work and life!

References:

"Modern Business Etiquette" University of International Business and Economics Press "Business Etiquette" Higher Education Press

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