Automobile beauty job description

Job Description of Manager of Automobile Beauty Shop (Chain Store)

Department: store

Position: Store Manager

Direct superior: general manager

Direct subordinates: deputy store manager (assistant to the store manager), department head and cashier.

Job description:

Responsible for the general manager, responsible for the planned procurement and operation management of the store, and complete the management of business indicators and planned tasks and all daily affairs.

Job responsibilities:

1, fully responsible for store management and responsible to the general manager.

2. Daily administrative management and assessment of other personnel in the store.

3. Formulation and supervision of management systems and processes.

4, performance accounting, working hours statistics, combined with customer satisfaction and administrative evaluation, the implementation of reasonable performance distribution.

5. Participate in the formulation and specific implementation of business plans and objectives and tasks.

6. Be responsible for discount, suspense management, quantitative analysis of relevant statements, daily financial management and supervision within the authorized scope of the store.

7. Strictly control the inventory management and delivery management, make purchasing plans according to the statistical analysis of various departments, and implement emergency procurement.

8, timely help each department to deal with specific affairs and the allocation of human and material resources.

9. Conduct timely, accurate and strategic market research, strengthen personnel capacity development, do a good job in personnel deployment, commodity arrangement and service project portfolio, and organize in-store and out-of-store promotion activities.

10, view the working process and results of all employees in the store.

1 1. Train employees and check the training process and results of employees.

12. Check the maintenance of equipment and tools in the store.

13, management and supervision of fire safety and production safety.

14, handling major customer complaints and emergencies.

15, rationalization proposal and implementation.

16. Opening and closing of shops.

Auxiliary work:

1. Guide the on-the-job training of the staff in other shopping malls;

2. Assist the headquarters in handling public affairs;

3. Assist other shopping malls in promotion and publicity;

4. Assist other stores to temporarily deploy personnel when personnel are nervous;

5. Feedback the operation information to the headquarters.

Work authority:

1, the right to punish violations.

2. Formulate store rules and regulations and management regulations.

3. Participate in formulating our expense budget, work plan and task objectives.

4. Participate in formulating the reward and punishment scheme for employees of the company.

5. Evaluate the performance of directly affiliated personnel, manage the performance appraisal of our employees, and reward and punish them.

6. Put forward opinions on job transfer, promotion, demotion and dismissal according to employees' performance.

7. The right to allocate our employees. Participate in the primary selection of staff recruitment in our store.

Key performance indicators:

1. Quantity, income and profit of goods handled by the store.

2. Tickets and income of the service desk

3. Team building and quality improvement

4. Cost control situation

5. Improve organizational construction and system construction.

6. Turnover rate of key personnel

7. Customer satisfaction

Requirements:

1. Knowledge structure: College degree or above, major in automobile maintenance/economic management.

2. Work experience: 3-5 years management experience in tire sales, maintenance, automobile maintenance industry or the same industry. Familiar with the overall business operation process of the store and the business operation relationship between various functional departments, offices and stores at headquarters.

3. Ability requirements: Proficient in computer operation and familiar with all kinds of office software. Familiar with Internet applications. Master the company's rules and regulations, and be able to formulate, implement and execute plans accordingly.

4. Skill requirements: tire knowledge, automobile maintenance knowledge, enterprise management knowledge, financial management knowledge, legal knowledge and skills. 5. Other requirements: strong leadership, judgment and decision-making, interpersonal skills, communication skills, influence, execution, planning, organization and coordination. Integrity and good professional ethics.