Responsibilities of hotel administration department

About the responsibilities of the hotel administration department 1 (1) The administration department is the competent department of hotel administration affairs and logistics support, which consists of the administrative motorcade, uniform room and staff canteen.

(2) The main task is to provide logistics support for employees; Ensure that the food, beverage and drinking water in the hotel meet the hygiene standards; Responsible for the maintenance of hotel vehicles; Contact with government departments, responsible for the approval and re-inspection of various hotel hygiene licenses; Responsible for the sanitary management of joint venture, cooperation and contracting projects in the hotel, and coordinate and solve related matters.

(3) Organization design and personnel preparation. Under the leadership of the decision-making level of the hotel, according to the scale, grade and operating characteristics of the hotel, the organizational structure and staffing of each department of the hotel are determined.

(4) Formulate human resource management system. According to the hotel's human resources policy and policy, formulate various management systems, such as employee code, promotion, resignation, etc.

(5) Plan and implement employee recruitment. According to the hotel business needs, make the hotel staff recruitment plan and organize its implementation.

(6) Do a good job in wages, welfare and labor protection. According to the national policies on labor wages and hotel regulations, do a good job in grading and adjusting employees' wages and supervise the implementation of labor protection measures in various departments.

Responsibilities of Hotel Administration Department 2 1. Formulate administrative management system and work plan.

(1) Organize the formulation of various rules and regulations on hotel administration and supervise their implementation.

(2) Organize the formulation of the work plan of the Administration Department and organize its implementation.

(3) Participate in the formulation of administrative budget, strictly control the expenditure of hotel administrative funds, and supervise the purchase, use and maintenance of office supplies and office equipment.

2. Administrative affairs management

(1) According to the relevant regulations of the hotel, organize and arrange administrative meetings and office documents reasonably, and handle various administrative affairs.

(2) Organize the reasonable dispatching of office vehicles, daily maintenance of vehicles and daily management of drivers.

(3) Coordinate the editing and distribution of hotel magazines.

(4) Receive and cooperate with the inspection work of relevant government departments, attend meetings held by relevant government departments on behalf of the hotel, and report the contents of the meetings to superiors.

(5) Organize the planning, preparation and holding of various employee activities to improve the enthusiasm of employees.

(6) Complete other tasks assigned by superiors.

3. Logistics management

(1) According to the work plan, independently coordinate and arrange logistics work such as staff dormitory and staff canteen to ensure the normal and orderly work of the hotel as a whole.

(2) Responsible for supervising and inspecting the daily work of the staff dormitory and canteen.

(3) Formulate health management system and reward and punishment regulations, and organize the supervision, inspection and rectification of hotel health work.

4. Personnel management

(1) convey the hotel's principles and policies and give orders from superiors.

(2) to guide, supervise and assess the work of administrative personnel.

(3) discover and cultivate subordinates with development potential.

(4) Complete other tasks assigned by the leaders.

Job responsibilities of hotel administration department 3 1, responsible for presiding over the overall work organization of the department and urging the personnel of the department to fully complete various tasks within the scope of their responsibilities;

2. Implement the post responsibility system and work standards of this department, and strengthen cooperation with relevant departments;

3, responsible for organizing the formulation, inspection, supervision and implementation of administrative logistics and safety management system;

4, responsible for organizing the formulation of annual, quarterly and monthly administrative logistics support work plan. Based on the principle of reasonable economy, make logistics fund plan and make administrative logistics budget well;

5. Do a good job in the management of the living room and property of the company. The establishment of living rooms, dormitories and other fixed assets account books and administrative logistics life services and other property account books;

6. Be responsible for the internal safety management of the company. Maintain internal public security order, do a good job in comprehensive management of social security, and prevent crimes and public security disasters;

7. Responsible for the management of the company's water and electricity. Do a good job in the basic management of hydropower measurement, regularly check and maintain measuring instruments, and do a good job in the maintenance of electrical equipment and lines;

8, responsible for organizing the training and education of department personnel. Cooperate with the personnel department to do all the work well, and regularly carry out post quality service and business competition appraisal activities;

9. Have the right to propose subordinate candidates to the competent leaders and evaluate their work;

10, complete other tasks assigned by the company leaders on time.

Responsibilities of the hotel administration department. Under the leadership of the general manager, coordinate the work of all departments, assist the general manager in supervising and inspecting the implementation of hotel guidelines, policies, important decisions, instructions from superiors and various rules and regulations by all departments, and ensure the smooth uploading and issuing channels.

2. Collect and sort out the problems and situations reflected by various departments, make comprehensive analysis and statistics, provide suggestions for the general manager's decision-making and be a good staff member.

3. Responsible for writing official documents and letters such as hotel comprehensive business reports, summaries and plans, and reviewing external letters drafted by various departments. Review the documents issued in the name of the hotel and report them to the hotel leaders for approval. Organize the formulation of various rules and regulations of hotel official document management, and strive to make official document management standardized and scientific, and improve work efficiency.

4. According to the scope of responsibilities of the Personnel Administration Department and the general manager's work intention, formulate the monthly work plan of this department, organize the division of labor and cooperation of personnel, ensure the smooth completion of all work, and coordinate the working relationship between various departments of the hotel. Coordinate various social relations at home and abroad. Handle guest complaints properly.

5. Be responsible for organizing all kinds of hotel meetings, compiling meeting minutes and resolutions, and checking the implementation of each department.

6. Responsible for arranging office staff to do office work, such as filing, sending and receiving, typing, etc.

7. Responsible for hotel official document management, file management, information management and seal management.

8. Arrange the hotel administrative duty watch and personnel administrative duty watch.

9. Carry out the national guidelines, policies and regulations on personnel labor, and be fully responsible for the hotel labor capacity, hotel personnel management, salary and welfare distribution policies, training, assessment, promotion, reward and other systems.

10. According to the hotel's business objectives and work needs, organize the staff of this department to prepare the annual work plan, long-term planning, labor cost and training cost accounting, and organize the implementation and monitoring.

1 1. Preside over regular working meetings of departments, supervise work progress, coordinate and solve problems in work, put forward phased work plans and requirements, and supervise implementation.

12. Organize to collect information on the talent labor market, keep abreast of the trends in employee demand, personnel deployment, labor wages, personnel training, etc., and be responsible for organizing and reasonably and effectively using the hotel's human resources.

13, responsible for coordinating and guiding all departments of the hotel to make human resource demand plans, mastering and controlling the staffing of the hotel, organizing and making the staffing plan of labor capacity, reasonably arranging and deploying surplus and shortage personnel according to the staffing, and doing well the recruitment, transfer, promotion and dismissal of employees.

14. Grasp the information such as labor market price and per capita distribution level in the same industry, organize the formulation of labor wage management measures according to the economic benefits and total wages of the hotel, and put forward the work adjustment plan of hotel employees in time. Responsible for working out the bonus distribution plan of each business and management department together with the hotel finance department, formulating relevant welfare policies and supervising their implementation.

15, responsible for talent opening, introduction and training. Establish a graded training network in the hotel, and be responsible for formulating training plans and training management systems. Pay attention to the systematic training and education of new employees, urge employees to implement the rules and regulations of the hotel, strengthen on-the-job training of employees, and constantly improve their business skills and foreign language level.

16, responsible for establishing and improving labor and employment rules and regulations, employing employees strictly according to law, effectively protecting employees' reasonable rights and interests, reducing labor disputes, putting forward fair and reasonable requirements for employees, seriously and properly handling and solving human resources-related problems, striving to improve employees' working environment and living conditions, and constantly enhancing employees' cohesion.

17, strive to improve the quality of employees, care about their lives, do a good job in political and ideological work, and do a good job in departmental civilization construction and family planning.

18, responsible for the daily work management of staff dormitory.

Responsibilities of Hotel Administration Department 5 1. Participate in the formulation of hotel human resources strategic planning and provide suggestions and information support for major personnel decisions.

2. According to the annual business plan of the hotel, design the organization chart, and create posts and personnel.

3. Organize the formulation, implementation and supervision of hotel administrative personnel management system.

4. Review the staffing situation of each department every month, and control the labor cost.

5. Establish internal recruitment and promotion assessment mechanism and internal promotion echelon mechanism to provide promotion space for hotel employees' career.

6. Pay attention to the ideological trends of employees and make timely adjustments to ensure hotel operation.

7. Establish hotel training management procedures and form annual training plans according to the training plans of various departments.

8. According to the requirements of hotel management, formulate personnel management assessment policies, organize the implementation of performance management, supervise and control the performance assessment process of various departments, solve existing problems in time, implement the performance assessment system, and constantly improve the performance management system.

9. Track the salary status of local and the same industry every quarter to provide reference for hotel salary policy.

10. Formulate salary policy and promotion policy, and organize salary increase review and promotion review.

1 1. Organize hotel manager meetings and hotel-related internal meetings on a regular basis.

12. Pay attention to employees' life and provide logistics support for employees.

13. Maintain good relations with external functional departments.

14. Complete all matters arranged by the hotel chairman and executive general manager in time.