Where should I complain about Xi subway?

According to the information of the municipal government, you can call an 12345 citizen hotline comprehensive service platform to complain about an subway, which mainly accepts complaints, reports, opinions and suggestions on public administration, public services, urban construction, urban management and economic and social development of governments at all levels.

Complaint refers to the behavior that the workers whose rights and interests have been infringed ask the administrative department of human resources and social security in writing to deal with the violation of labor security laws and regulations by the employer whose rights and interests have been infringed.