How to write the performance and achievements of the supermarket department manager?

The busy year is coming to an end, and new challenges are just around the corner. Looking back, in the big family of supermarket, I got more exercise, learned more knowledge, made more friends and accumulated more experience. Of course, I found my own shortcomings through many profound lessons. This year is a whole year, and my growth comes from the big family of supermarkets. It is my bounden duty to do my best for the better development of the supermarket next year.

My work is summarized as follows:

First, the market construction stage

After the Spring Festival in 2008, I was still responsible for the operation of the market building. With the cooperation of manager Zhai, I have experienced some challenging problems, such as the difficulty in business operation of merchants in the off-season after the holiday, the difficulty in collecting rent, and the large number of staff trusteeship due to seasonal reasons. By solving these problems, I quickly improved my understanding of the clothing retail market, market environment and employee management in our city. Through the contact with the mediation work of various merchants, the coordination ability has been further exercised. In order to adapt to the changing situation and cooperate with the overall planning of the company, the market layout has been adjusted. In January, the supermarket began to conceive of opening in January, and I devoted myself to the preparatory work, including personnel recruitment, business training, shelf installation and daily operation and maintenance. With the care of my boss, the support of all parties in the company and the guidance of General Manager Liu and Li Dian, the supermarket has developed and transformed smoothly, and my latest business knowledge of the supermarket has been systematically strengthened. When I was in charge of the market, I tried to maintain the normal operation of various business activities without any unexpected events. However, it is a fact that the overall potential of the market has not been fully utilized to produce benefits. Although the development of the market is restricted by the immature objective environment in all aspects, it is a great responsibility that the market is not fully utilized. This also shows the limitations of their own ability, which is the most profound experience gained in market work. At the same time, I experienced various difficulties and pressures in the market, which greatly improved my psychological quality. In the face of great difficulties and pressures, I will not shrink back and escape, and I can face the solution calmly. This is my biggest gain in the market.

Second, the supermarket work stage

In May, due to work needs, he was transferred to the supermarket as the store manager and non-food manager. Strengthening commodity management and personnel on-site management at work to achieve performance improvement is the center of all work.

Although I joined the big family of supermarkets from the beginning of business, I am familiar with the staff of supermarkets, but the specific work is still different. In order to enter the role and take responsibility as soon as possible, on the one hand, I strengthened the study of professional knowledge, actively read books and articles, and humbly asked Liu for advice. On the one hand, strengthen communication to understand the actual situation, communicate with the heads of food, receiving, cashier and other related departments, and have in-depth exchanges with Wen Juan, the non-food team leader. In a short time, I established a harmonious working relationship with the relevant supervisors and assumed the responsibility of the store duty manager. Conduct rectification training for non-food personnel with the head of the cabinet, and adjust the planning and display of goods. Through the joint efforts of non-food employees, our sales have increased substantially. After Wen Juan was promoted to non-food procurement, I became the leader of non-food products, so I settled down and started from scratch. Strict requirements for hygiene, display, warehouse and receiving goods start from every detail, which changes the atmosphere of non-food stores. Contact with employees more, on the basis of strict requirements, give employees more ideological exchanges and business training, so that employees' mental outlook has changed and their enthusiasm and autonomy have been brought into play. With the care and support of all departments in the company, Qi Xin, all employees, made concerted efforts, and the non-food progress was recognized by the company.

The manager on duty is responsible for coordinating the work of various departments, maintaining the normal operation of the whole store and handling emergencies. In this position, based on the overall control of the overall situation, he made full use of this platform to improve his organization, coordination and business level in an all-round way while working, so as to deeply understand the cashier, customer service, receiving goods, loss prevention, fire fighting and other links, find problems, reduce loopholes, and become a well-known store manager.

Third, personnel management training.

As a supervisor, the management of employees is a compulsory course, which is very difficult. Everyone's experience and personality are different. How to make the employees of this department work hard in one place is not as simple as lip service. Through the study of relevant professional theoretical knowledge and the application in practical work, great efforts have been made in personnel management. Follow strict and caring methods.

First of all, I really care about and respect employees psychologically, I really think about employees, and I really hope employees can make progress. On this basis, we should carry out targeted ideological communication and business training for employees, solve employees' thoughts, set clear development goals, and really stimulate employees' initiative and enthusiasm, and then let employees know how to do it and how to do it better through business training. In the management of work, we should always be strict. As long as we make mistakes in principle, we will never condone them. In this way, employees can be motivated from the inside and play a role from the outside.

However, people are constantly changing and developing, and the management of personnel will also change and develop accordingly. This requires keeping a clear head, constantly learning and improving, and giving full play to the team's full potential.

Training employees is also an important task for supervisors. From the first market 100 employees to the supermarket 100 employees, and then to 1 month, the training of more than 6 employees in Class B of the supermarket 100 employees, through repeated training and exchanges, I have initially formed a systematic training content for employees in terms of concepts, commodity knowledge, sales psychology and skills, and discipline. It has been recognized by employees and achieved certain results.

Fourth, the study of professional knowledge and the improvement of market control ability.

The development trend of supermarket retail industry is unstoppable, but the retail industry is facing opportunities and challenges. I am lucky to be able to participate in the most developed industry in this era, so I must seize the opportunity and work hard. Learning, learning, and learning again are constant tasks in work and spare time. On the one hand, the basic skills of supermarket management, commodity display, reasonable inventory, adjustment of seasonal commodities, choice of express commodities, and connection of various links in operation, I really digested the required knowledge from the theory in books to the practice in daily work and then applied it to my work. On the other hand, learn the latest market information and industry trends through various information media, listen to the training of related majors, make your overall thinking clearer, examine the market changes from a higher angle, and put forward your own strategic suggestions to the company's decision-making level.

Shortage of verb (abbreviation of verb) and the thinking of next year's work

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Personal work summary

As the saying goes, Rome was not built in a day. I've only been in the retail industry for one year, and I've been working in supermarkets for nearly half a year, so I know so much about the market and supermarket retail. Through calm introspection, I still have many shortcomings. On the whole, it is not comfortable enough to operate because of the short time involved in the operation. It is also reflected in the following aspects: First, the choice and control of commodities need to be strengthened, and the understanding of food commodities is relatively weak due to different division of labor. Secondly, the analysis and prediction of the market is not accurate enough, which is because of lack of experience.

Facing the opportunities and challenges of next year, I will take up my responsibilities in a pragmatic manner, strengthen theoretical business study, be brave in practice, improve my business level and management level in an all-round way, and devote all my energy to the development of the company.

In a word, in the new year, I will put more energy into the supermarket business I am fighting for, repay the company with the benefits of development and realize my life value.