How about atm maintenance

For people who have just graduated from school or have little social and work experience, the position of ATM maintenance service engineer is very helpful for personal growth. Not only can you learn more professional ATM maintenance technology, but you can also exercise your interpersonal and communication skills through daily contact with people at all levels in the bank.

ATM maintenance services, on the one hand, need to master excellent maintenance technology, and on the other hand, need to establish contact with people at all levels of the bank, which requires training a skill that is more helpful to personal future development-interpersonal skills.

Judging from the overall environment of the current ATM maintenance service industry, the salary level of ATM maintenance service engineers has been greatly worse than before. First, due to fierce market competition, the service profit is reduced, and second, because no company is willing to pay a high salary for people who can only do ATM maintenance services. At present, the annual salary of engineers with about 3 years experience in hardware maintenance service in better ATM manufacturers is only about 4500 yuan, and the salary of other agents is lower. Moreover, the entry requirements of ATM maintenance service engineers have gradually decreased from undergraduate, computer or electromechanical related to junior college or even technical secondary school, which is also a reason for the decrease of the overall salary level. Relatively speaking, all the benefits provided by ATM manufacturers will be slightly better than those provided by agents.

If you want to further develop your career, especially as an ATM maintenance service engineer who has been engaged in/kloc-0 for two years, how can you develop and break through in the ATM industry? First of all, the author summarizes the following five personal conditions for seeking development and breakthrough:

1. Basically, you must master skilled ATM maintenance technology quickly. ATM maintenance technology is not difficult. If it is difficult to master, the salary of engineers will not be lower and lower. If the ATM machine has been repaired for about 8 months and others judge that the technology is not good, then you should consider whether it is time to change industries.

Secondly, while accumulating technical experience, we should exercise interpersonal and communication skills. Establish good interpersonal relationships with all the bankers you contact. Maintaining the faulty ATM machine is equivalent to solving the difficulties for your friends. At this time, you will feel the sense of accomplishment and joy brought by the service.

Thirdly, you should learn more about the ATM industry, the sales and services of ATM equipment, how the ATM industry will develop in the future, and what advanced equipment use and management experience can help bank customers improve the use level of ATM. When you have the opportunity to communicate with your superiors and customers, put forward some interesting ideas and leave a special impression.

4. Develop your management ability. Can design and implement some new service measures for your ATM, on the one hand, improve the service cost and benefit of the company, on the other hand, improve the customer's satisfaction with your service. Let your superiors and customers feel that you have some management potential.

5. Stay positive at work and don't care too much about personal gains and losses. I think everyone understands this truth better. Active work is an enterprising mentality, actively improving one's technical level and actively exploring faster, better and more efficient service realization methods.

If the ATM maintenance service engineer can do the above, then you can plan how to further develop in the ATM industry.

Similar to other industries, sales and technology are two major parts of ATM industry. Sales-related duties include: selling equipment, hardware, software and services. Technical related positions include: senior ATM maintenance service engineer, second-line technical support expert, engineer supervisor, service operation manager, etc.

If you are only interested in pure technology, you can try to become a senior ATM maintenance service engineer and a second-line technical support expert. In addition to being proficient in ATM field maintenance, you also need to have certain board-level and chip-level maintenance capabilities. If we can fix the monitor, power supply, etc. And can answer and deal with other engineers' questions, and be good at summing up and sharing maintenance experience. In this way, you can get more technical training opportunities and master the latest technology. Whether it is a manufacturer or an agent, the salary of these two positions is higher than that of ordinary ATM maintenance service engineers, and there is no need to do simple and repetitive daily work, such as PM. If you can become a manufacturer's engineer, generally speaking, your income will be slightly higher than that of an agent.

If you are interested in management, you can develop in the direction of engineering supervisor and service operation manager. Because you have a solid technical foundation, keen service awareness, certain customer communication skills and the ability to design and implement service performance improvement measures, you can easily become an engineer supervisor and take the first step to become a service operation manager and other management.

If you are interested in the sales work of building strong customer relationships, your accumulated technical and service experience and understanding of ATM industry will be a great advantage for you to become a hardware, software and service salesperson. Can easily appear in front of customers as an industry consultant, rather than simple and inefficient "box-to-box" sales. It's easier to convince customers.

If you have established a very good customer relationship, won a service contract and have your own skills, then you can recruit, set up your own service company and start your own business. The income is definitely much higher than just being an engineer. Don't worry about spare parts channels. No manufacturer in China market can completely control the channel of spare parts.

In particular, relatively speaking, working in a company or region with growing business can give you better exercise and more development opportunities. In the same position, the salary of ATM manufacturers is slightly higher than that of agents.

Finally, remember to pay close attention to the company's business development in any position. Employees who are proactive and have the ability to help the company get business income will be appreciated in any company.