What self-service services are available at NetDragon Customer Service Center?

After the new customer service center is launched, many problems that previously needed to be reported over the phone can now be submitted directly at the customer service center. Get rid of your anxiety because the customer service hotline is overcrowded and the problem resolution is delayed. Of course, another important advantage is that it is completely free and convenient!

After you report a problem in the new customer service center, dedicated staff will immediately handle your problem. Then, you can learn about the progress of your problem in "My Problems", so you don't have to worry about it.

Your Account Manager

Another highlight of the new customer service center is the "Personal Center" and "Security Center".

"Personal Center" is a good helper to help you manage your account. You can see various data contents of your account here. It is also a transfer station for you to perform corresponding operations on your account. Use it well and you can get twice the result with half the effort.

"Security Center" is your account security manager. You can view officially recommended account security tools (measures) here. The system will automatically determine the security level of the account based on the security measures taken on the current account. Help you understand the security status of your account in real time.

In addition, there are more functions waiting for you to discover. As the development progress continues to improve, the new customer service center will continue to have various new functions added. Here, we invite you to join our development plan. Of course, you have to be the master of your site!