How to respond appropriately to the work tasks of leaders?

When the leader assigns tasks, the focus of reply should be attitude. People in the workplace should pay attention to workplace etiquette and have the consciousness of putting attitude first and respecting leaders.

The advantage of replying by mobile phone is that you can't see the expression of the leader, you can't hear the voice of the leader, and there is less oppression brought by the majesty of the leader.

However, it also has a disadvantage. Only words and limited information transmission methods are easy to misunderstand, which makes leaders feel that subordinates have improper attitudes, which in turn causes dissatisfaction among leaders.

For example, "good" may be interpreted by some leaders as perfunctory or positive comments from subordinates. After all, what leaders need to arrange their work is not recognition, but implementation and obedience.

The workplace is a serious field, not a field of life. Respond to leadership information as professionally as possible.

Professional reply needs to pay attention to three details:

1. Don't make a sound, especially a long sound.

2. The reply should be neither too long nor too short, just one sentence.

3. Consider the internal reply habit of the company, and don't be too abrupt.

In short, responding to the leader's work arrangement needs to pay attention to details, be polite and not make common sense mistakes.

Pay attention to the task and reply by type.

The most taboo thing about replying to information in the workplace is not the brain, but the mechanical reply.

If the notice of the meeting at 4: 30 pm is sent out in the work group, you reply "OK received", which is the performance of the workplace. It would be too hard to repeat anything else.

However, if the leader sends you a private letter asking you to write a brand activity plan, and you just reply "OK, received" and then try again, it will easily become a complaint. Working hard for a few hours, it is difficult to satisfy the leaders.

The main difference here is that the types of task information sent by leaders are different.

In the workplace, there are three main types of information released by leaders in arranging work: one is clear; Second, fuzzy type; The third is the notification type.

The characteristics of explicit message types include work objectives, work methods, deadline and other information. To reply to this kind of information, you only need to check whether the task elements are comprehensive and ask the necessary details.

You can reply with the words "good+detailed questions".

For example, the leader asked you to book a restaurant to receive customers. You can reply: "OK. Do customers have any taste preferences? "

Fuzzy message types generally only have task topics and lack implementation methods.

Faced with this kind of information, we must first check the routine elements with the leaders, make the tasks clear, and then deal with them according to the clear task arrangement.

The message type of notification is generally clear and only needs to be implemented. Standard reply is the best, please refer to the company's reply habits or reply according to the reply requirements at the end of the notice.

Consider the matching degree between ability and task, do what you can, and reply carefully.

In the TV series "Ordinary Glory", Sun, played by Bai Jingting, was "arrested" by Manager Lin on his first day of employment. First, he was asked to take minutes of the meeting temporarily, and then he was sent to publicize the contents of the meeting.

Not only did he make himself in a hurry, but he was too embarrassed to say why for a long time and even delayed his colleagues' time.

As the saying goes, "No Jin Gangzuan, no porcelain work". It is not positive to undertake the tasks assigned by the leaders at will, but luck.

Mature people in the workplace do things according to the arrangement of the leaders, but this is by no means a leader who dials and leaves.

The matching between the tasks assigned by leaders and personal abilities can be divided into three categories: one is capable of doing it; Second, I don't understand; Third, it can't be done.

In the first case, you can reply with the verbal template of "good+attitude". For example, "OK, it is expected to be completed in two hours, and it will be sent to you before 1 1: 00."

In the second case, the reply can be "good+attitude+feedback". For example: "OK. However, I haven't participated in a certain job, so I don't know much about it. I'll get to know the situation first and communicate with you later. "

In the third case, the reply can be "OK+ list the elements to achieve the goal+call/face-to-face communication request".

In the face of tasks that cannot be completed, it is easy to anger leaders by saying "no" directly. However, after explaining the difficulties, it was left to the leaders to make a decision. Either you can be forgiven and let the leaders retreat, or you can get the resources to complete the task.

In this way, it is not entirely your fault that you can't do it, but it can also make the leaders realize that it is not easy for you.

For example, reply: "OK. However, in order to achieve the mission objectives, time and budget may be a little tight. I'll make an evaluation first, and then I'll send you a list of specific implementation difficulties. After you have seen it, call again if necessary. "

If you stay in the workplace for a long time, it is inevitable that your thoughts will become rigid and your actions will degenerate, resulting in a peeping effect.

The reflective reply "OK, received" given by the leader to the task conditions will not only make him look bad, but also expose the communication shortcomings and even affect the work progress.

Compared with mastering the same answer, learning to reply to the leader's task arrangement according to the situation can not only improve efficiency, but also avoid detours in the face of difficult tasks and accurately achieve work goals.

Article source: Zhaopin, global human resources think tank WeChat