What are the advantages of UiBot compared with manual work?

UiBot is a platform for developing RPA robots, which are digital employees in the office field.

The wave of digital labor force driven by new technologies such as artificial intelligence (AI) and robot process automation (RPA) is sweeping the world. It is more and more obvious that enterprises use software robots to fill the shortage of manpower.

Digital labor, also known as "digital employee", is a kind of virtual labor, and its technical genes mainly come from the support of AI, RPA and other technologies.

At present, digital employees represented by RPA robots have been generally active in banking, insurance, manufacturing, retail, e-commerce, medical care, logistics, government, public institutions and other industries, providing good solutions and solutions for their business process optimization.

"

What's the experience of hiring digital employees?

In fact, hiring a digital employee is not much different from hiring an ordinary employee. It's neither complicated nor science fiction.

● First of all, these digital employees will also have their own identities and names, and be given their own login credentials and user access rights. For example, uob named its top two digital employees "Amy" and "Eve".

Secondly, like any other new employees, enterprises need to guide and even train these digital employees in business processes. This step is particularly important. Because the working principle of RPA robot is to perform a large number of repetitive tasks according to predetermined procedures and certain rules.

● In addition, digital employees also need supervision and management. Enterprises need some people (robot managers) to supervise these digital employees, just like assigning report managers to new employees.

However, if we think that digital employees are "so much" based on the above three points, then we really underestimate the strength of RPA robots.

"

Advantages of RPA digital employees

One of the benefits of employing digital employees is that enterprises will not bear the common challenges related to human capital.

Common human challenges in enterprises include:

Rising labor costs, human rules and regulations, how to attract and retain employees, employee availability, etc.

Take the increase in labor costs as an example. At present, many countries, especially Japan, Singapore and other developed countries, are facing manpower problems such as declining birth rate and aging population. The crisis of labor shortage is increasingly exposed. In the case of tight supply, labor costs can only climb all the way, and the total cost of enterprises will remain high, forcing enterprises to face increasing pressure.

With the aging trend becoming more and more obvious, China's demographic dividend is also facing the dilemma of disappearing. It is undeniable that domestic enterprises will encounter similar situations in developed countries in the future.

In addition, the usability of digital employees is more obvious than that of ordinary employees.

Working 24 hours a day, tireless, unpaid, zero error rate, higher efficiency, easy to update and maintain. ...

Advantages of RPA digital employees

1. Reduce labor costs

Without manual intervention, RPA digital employees can independently complete almost all related processes, which not only greatly reduces labor costs, but also solves the problem of difficult recruitment of personnel in related positions.

2. Reduce the error rate

Rule operation based on clear and undifferentiated rules has basically eliminated the errors caused by human factors, and each step can be monitored and recorded to minimize the error rate.

3. Links to multiple business systems

RPA can automatically operate the whole business process, connect various systems, and effectively open up data islands.

4. Enhance process control

RPA has high accessibility and visibility, enabling users to monitor and audit all processes completed by RPA tools, increasing data traceability and transparency, and contributing to enterprise process improvement.

5. Realize process reengineering

RPA modularizes workflow, and when it encounters obstacles that affect efficiency, it uses technical means to overcome them. It plays the role of replacing manual and automatic execution in a series of processes, thus realizing process reengineering.

"

Analysis on the Core Competence of RPA Digital Employees

The traditional human-computer interaction interface has three layers:

1, interactive layer. The outermost layer of human-computer interaction involves many entities, such as computers, tablets, mobile phones, and some programs, such as WeChat and QQ.

2. System layer. Enterprise IT system architecture, and other information management systems such as HR system, ERP system, CRM system and so on.

3. Operational layer. Employees will further control the entities or procedures at the first level.

The RPA digital staff actually rebuilt the human-computer interaction interface.

1. Open the link

RPA is designed to get through all levels, not by hand. It can simulate the habit of manually operating the computer and call the programs in the computer (including Excel, Word, browser page, OA system, enterprise management system, etc. ). From these programs, the data to be input will be automatically transferred to the system layer and become the digital assistant of the employees in the operation layer.

2. Cross-system migration

The so-called cross-platform and cross-system of RPA means that RPA can integrate with existing HR system, ERP system and CRM system in a non-invasive way without affecting the existing IT architecture of enterprises. Compared with the traditional system deployment, the automation of RPA can quickly build an automation process through automation scripts and generate benefits in a short time.

Nowadays, some RPAs have begun to develop in a smarter direction, integrating AI technologies such as OCR, NLP and smart maps to meet higher-level process operations.

"

The best partner, the new force in the future office.

The value proposition of RPA robot is far from being a substitute for traditional human resources.

On the contrary, the Patriotic Army has always played the role of "good partner", assisting and strengthening rather than replacing the work of existing employees. The emergence of RPA is more about the transformation of working mode.

Not all working robots are competent. Let RPA robot do the work with strong regularity, high repeatability and large quantity instead of manual work, and use the efficiency and accuracy of the robot to save more time for people, so as to be used for deeper thinking (innovation of working mode and improvement of working process).

With the continuous development of digital employees represented by RPA robots, the problems of efficiency and productivity in enterprise operation will be further solved. The cooperation between digital employees and human employees will be the key to expand the potential of enterprises.