How to improve HR interview skills

Be sure to remember before you start:

The golden rule: 80/20---You have to bear 80% of the conversation and the interviewer will only say 20%.

Platinum Rule: You must try to control the pace and topics of the interview.

Diamond Rule: For questions that you are not sure about, throw them back to the interviewer.

1． Introduce yourself in one minute

This seems to be a must-answer question. Don't think it's easy. If you spend one minute repeating your resume, congratulations, your impression points are gone! It is recommended that you use at most twenty seconds to introduce your name, school, and major. Then change the subject and bring out your strengths or strengths. You must arouse the interviewer's favor, or at least interest, in you in the shortest possible time.

The successful model can be: My name is XXX, my English name is XXX, I am from XX province and XX city, and I will graduate from XX school in XX major (junior college) in June this year. In addition to the introduction you see on my resume, I would like to talk about my expertise in XXX/my biggest characteristic is... (give examples). It is precisely based on my confidence in myself that I have the courage to apply for the position of XXX in your company. (Looking at the watch) One minute is up, I hope I haven't timed out. (Sunny smile)

If the interviewer doesn't have too low EQ, your last sentence should make him relax and smile. The more junior ones will then ask, "Why do you think so?" If he really asks you that, Bingo! You have every chance to control this interview!

2. A question that fresh graduates are often asked is: Why did you choose the major you are currently studying?

Be careful. The purpose of this question is to test your Decision Quality competency, so don’t simply say “interested” or “optimistic employment prospects”. Give everyone a successful example (the same applies to questions such as 'What is a successful/biggest decision you have ever made?'):

Q: Mr. Zhang, why did you choose the finance major?

A: Indeed, finance has been a popular major in colleges and universities for many years, which has resulted in inevitable fierce competition for employment. But when I chose the finance major, it was not just because of its popularity. The employment targets are foreign-funded enterprises in Suzhou Industrial Park. According to the statistics collected during my senior year of high school, there were XXX foreign companies in the park at that time, and they were increasing at a rate of XXX every year (general ledger, Accounts receivable and payable, tax, cashier plus a manager), plus the average turnover rate in the park is 15, there will be XXX vacancies when I graduate. There should be graduates of XX related majors in the country when I graduate. Maybe 10 of them will aim at Suzhou, and the Suzhou University I applied for has a good reputation locally, which is above average. So, 1/2 of my opponents will be eliminated by me. In addition, I will study in Suzhou for four years. I can seek opportunities earlier, so I chose this major with confidence.

In fact, no interviewer will believe that you have really conducted such a thorough investigation and analysis, but you have already demonstrated it. It reflects your thinking when making decisions, so you can get extra points.

Remember: all answers should be in line with your professional characteristics, and just be self-explanatory, otherwise, they will think you are wrong. Either too hypocritical or too arrogant. Also, you should show that you are really interested in your major, or add some drama: I originally understood financial management as accounting, so I really regretted it for a while at the beginning, until my junior year. It was only when I started practicing in the company that I changed my mind and really fell in love with my major. This made it seem real and credible, and more importantly, it naturally led you to the prepared questions: What you learned from the internship.

3. In order to test your competency in Learning on the Fly, we usually ask you about your achievements during the internship.

At this time, do not exaggerate your achievements and be humble. Also, you might as well talk about your mistakes (don’t be afraid, you are doing an internship after all).

Remember: describe in detail the situation at the time (Situation), the purpose you wanted to achieve (Task), the steps you took (Actions), the result of the matter (Result), and the lessons you learned (Lesson learned) and what happened later. How to apply it to your work to avoid making similar mistakes. Finally, I made a summary: There is still a long way to go before the knowledge in books can be used skillfully at work. You can also say: After returning to school, I made a summary of my internship experience and found that I still need to strengthen in XXX. Therefore, I paid great attention to using the last semester of college to make up for this shortcoming. Now, I am very confident in myself. If I could turn back time, I believe I could do better.

4. Have you ever worked with others?

(Be sure to answer “yes”) So, how did you deal with differences of opinion during this process? Now it’s time to examine your Conflicts Management. Most companies today do not appreciate good people without principles. Therefore, you have to package yourself stronger.

My own satisfactory answer:

Everyone in the team should be able to express their opinions freely and honestly. I will listen and analyze very carefully; but for my own opinions, I We will not give up easily without principles. After democracy, centralization is still needed. I am the chairman of the school's English club. When organizing the annual inter-school party, two directors had different opinions from mine. (Pause and let the interviewer remember your shining point) I had a meeting with them. Everyone explained their reasons. Unfortunately, I still haven't convinced these two. In this case, I thanked them for their active participation but stated that my solution would still be adopted. My philosophy is: Meeting is not equal to voting, and there is no need for the minority to obey the majority; I am the person in charge, and I believe that I have the ability to adopt the best plan; if it fails, I will also bear the main responsibility. And if I were an ordinary member of the team, I would reserve my own opinions, but still conscientiously implement the decisions that the managers have made. Of course, schools are different from companies after all, and the situation will be more complicated, but I firmly believe that as long as we follow the principle of "treating the problem, not the person", any problem can be solved.

When answering, be sure to look at the interviewer and smile to dilute your aggressiveness.

If you are really not sure, you can throw the question back to the interviewer and give an example (still the same question):

Q: How do you deal with differences of opinion?

Answer: What you asked happens to be the point that confuses me the most, and teachers in school never give us such guidance. On the one hand, I don’t want to be a good person without principles. On the other hand, we are all classmates who get along day and night, and I don’t want them to think that I am domineering. This is what I did at the time: ... But until now, I don't know if I did it correctly. Maybe I can get some advice from you. Do you think there was anything wrong with what I did?

If the other person immediately teaches you words and deeds, then he is definitely a rookie, so you don’t need to be nervous, because the reasonable response should be to say noncommittally: In fact, there will never be a standard answer to this question.

5. Someone asked how to solve multiple problems when they occur at the same time.

This is the competence of Priority Setting. The response idea is to divide all the things to be dealt with into four quadrants according to their priority: important and urgent; important but not urgent; not important but urgent; not important and not urgent. But remember, don’t describe this idea directly, it will make people think that you don’t look like a fresh graduate. It would be better to illustrate with an example. A good example from an interview I had: When I was in my junior year, I was reviewing and preparing for the CET-6 exam. At this time, I had the opportunity to work as a part-time department assistant in a company, but I needed to spend three and a half days a week. At the same time, the monthly English salon activities need to be organized and arranged, and (sorry to say) I have to find time to spend time with my girlfriend (the last point is very important, it can liven up the atmosphere, and also creates an unimportant and non-urgent case for the following).

I used the afternoons when I didn't have classes to go to the company to work, and I usually didn't go back to school until 5:30. The 30 minutes on the bus are just enough to summarize what I learned from the company that day and what I need to know. Have dinner with my girlfriend in the cafeteria, go to the classroom for self-study at 6:30, and return to the dormitory at 10 o'clock. The work of the English salon is delegated to two sophomore officers. They come to the self-study classroom to talk to me for 10 minutes every day, and I will give them some suggestions. In this way, I didn't spend too much energy on salon activities, but I could understand and control the entire process. Later, I successfully passed the CET-6 exam, the company spoke highly of my work, and I learned a lot; the English salon activities were held as scheduled, and my girlfriend and I were not estranged.

This demonstrates three competencies at the same time: priority setting; delegation and work/life balance.

Q: I am a fresh graduate from engineering, but I am very interested in human resource management and psychology. I also systematically studied related courses in college, and I intend to work in this field after graduation. However, during the recruitment process, the employer’s requirements for relevant majors and years of work experience made me turn away a lot. If I want to engage in work in this field, can you give me some advice? I hope you can teach me, thank you very much!

The fresh graduates we are recruiting for the HR department this year are all from engineering backgrounds.

Actually, our department does not care much about the majors of fresh graduates. On the contrary, we welcome students majoring in science and engineering. We think their mathematical logic abilities are excellent.

Friends who want to engage in human resources, regardless of professional background, need the following competencies:

1 Approachable and approachable

2. Comfortable among higher managers Facing senior leaders Able to express one's opinions

3.Result / Actoin oriented

4.customer focus

5.interpersonal savvy

7.Listening

8.Informing

As long as they possess these basic qualities, everyone can join HR.