What is the responsibility of the general manager of bath management?

What is the responsibility of the general manager of bath management?

What is the responsibility of the general manager of bath management? It is one of the things that managers should do to improve various financial systems, read daily, monthly and level financial statements, and check and analyze the monthly operation. Let's share the responsibilities of the general manager of bath management.

What is the responsibility of the general manager of bath management? 1 The general manager is responsible for the operation and management of the bath, the life and property of employees and guests, and the overall work of the bath. His main duties are:

1, fully responsible for the management of bathing places to ensure the realization of management objectives.

2. Decide the long-term development planning and management policy of the bathing place, formulate a series of rules and regulations and service operation procedures, specify the responsibilities of managers at all levels and supervise their implementation, read and analyze daily business reports in detail, check the business progress and the completion of business plans, and take measures to ensure the smooth progress of bathing place business.

3. Establish and improve the organizational system to make it more reasonable, more streamlined and achieve high efficiency; Preside over the weekly office meeting, read out the fire control and quality inspection reports, and give key comments and guidance on related issues; Coordinate the relationship between all levels, so that the bathing place has an efficient working system.

4. Improve the financial system, read the daily, monthly and level financial statements, check and analyze the monthly operation, and do a good job in cost control and budget.

5. Understand the latest service projects in this industry, and master the operation mode of the same industry in detail, and analyze the key points for your own use.

6. Organize bath technicians and tutors to research and develop the service projects of this department and establish their own unique massage projects.

7. Regularly deploy technicians in bathing places to create greater economic benefits with age advantage, technical advantage and image advantage.

8, combined with external excellent technicians for regular technical guidance, and constantly improve the technical level.

9. Internally rectify the service quality and health status of service personnel, and carry out supervision and inspection to make the management work go smoothly.

10, strengthen the management and standardization of technicians internally, so that there will be no confusion and loopholes in the management department; Rectify and remedy the situation in time when it is found, and reduce the loss of loopholes to zero before conflicts and prevention occur.

1 1, focus on patrolling the work situation of each work area, find out the situation in time, and convey the patrol results to the grassroots.

12, communicate with guests in time, understand their needs, make correct judgments and make corresponding arrangements, so that guests can get the most satisfactory service in the shortest time.

13, visit the guests who have served, understand the service personnel and service quality, service level, and areas that need improvement and development, and master first-hand information; And make corresponding improvement decisions as soon as possible and put them into practice.

14, strengthen the safety of bathing places and the maintenance of equipment; Maintain good public relations with people from all walks of life, establish a good image of the bathing place, receive important guests on behalf of the bathing place, and handle various disputes.

15, guiding and training managers at all levels, cultivating outstanding talents, and improving the comprehensive strength of the whole bathing place and the quality of employees.

What is the responsibility of the general manager of bath management? How much do you know about the hidden rules of management?

In some costume TV dramas, you can often see the' court bridge'. The result of the general court is that the emperor attaches importance to it, uncovering the inside story layer by layer, and the unjust case can be cleared. Considering the actual situation, it is almost impossible to sue the court. In addition to being able to break through from the onlookers and soldiers in charge of safety, the ancient system also stipulated that you must get the board before you can sue, otherwise the paper will be considered invalid.

The reason for this is that the emperor wants to maintain the prestige of lower-level officials and the operation of the whole system, otherwise everyone will sue the court and the world will be in chaos. As a matter of fact, Empress Wu Zetian once set up a report box, and civilians could directly present the accusation of rebellion to Wu Zetian. The result of this was counterproductive, which made false accusations prevalent at that time, and then the report box system was gradually abolished.

The same applies to the workplace, and companies usually don't support leapfrog reporting. Even if your boss is really wrong, going over the top may not get you the desired result.

Meizhu is a talented marketer. After entering the new company, every plan has received very good results. At the same time, Meizhu also put forward many constructive opinions on the company's marketing strategy, and became the man of the hour of the company, and even the boss respected her all the more.

Meizhu's limelight began to make her immediate boss feel threatened, fearing that Meizhu would replace herself one day, so she began to suppress Meizhu intentionally or unintentionally. Meizhu, who is stubborn by nature, naturally won't submit to humiliation, but after all, she is a subordinate. How can she compete with her immediate boss? So she felt that the big boss seemed to appreciate her, so one day she left half an hour late from work, waited for the big boss in the parking lot, and told him everything by the way.

However, the big boss did not uphold justice for himself as Meizhu imagined, but advised her to learn more about being a man and doing things.

In fact, the boss's response was very good, and she didn't give any punishment for the mistake she reported over the top, nor did she tell the boss about it. Meizhu was very disappointed with the result because she didn't consider the problem from the boss's point of view.

1, the company's management system can not be ignored and destroyed.

For the big boss, his first consideration is to maintain the company system. If he really intervenes in this matter, the authority of the company system and the power of middle managers will not be guaranteed, and the managers of the whole company will feel untrustworthy. If this situation continues, how can we manage it effectively?

2. The result of the status contest is clear at a glance.

If the big boss stands up for Meizhu, it is bound to offend Meizhu's boss. Compared with a middle-level manager, a junior employee is naturally heavier than the former if there are no special circumstances. It is hard to imagine that the big boss will choose the one with heavy attack.

Everything is a cloud in front of the overall situation.

Meizhu's boss didn't do anything to harm the company's interests. The contradiction between him and Meizhu is only personal. What seems obvious to Meizhu, whether right or wrong, in the boss's view, as long as it doesn't harm the company's interests, it doesn't need to be ignored at all, and it won't cause any behavior that may lead to major changes in the company.

I understand the boss's idea, and I believe you can understand that it is not so easy to go over the level. Besides, if this matter reaches the boss's ear, will it further intensify the contradiction? Moreover, in the eyes of uninformed people, you may become a person who likes to report, and your workplace image will be damaged.

In the best case, what will you get if you join the leapfrog report? Except for a short time, the boss will think that you are not loyal enough, and others will be wary of alienating you. If you can't change your boss, the future will be very sad. So, in the short term, you win, but in the long term, the result is not as optimistic as expected. Therefore, if this kind of thing in the workplace can be avoided, reporting is an untouchable minefield.

But there are exceptions to everything, and there are several special situations that need attention. At this time, it is necessary for you to take the form of notification:

Your boss has done something that harms the interests of the company, and he doesn't know it, and he won't tolerate it if he knows it;

Someone must decide what the boss can't handle;

If you don't go beyond the report, it means that you will lose your job or suffer unbearable consequences.