What qualities should a bank recruit tellers have?

The qualities that bank employees should possess.

moral consciousness

Morality is a person's soul and a golden beam to support personality. The personal quality that modern bank employees must possess should be moral consciousness. Tian Xingjian, a gentleman strives for self-improvement; The capacity of the earth is limited, so a gentleman must constantly cultivate his own virtue to undertake the world. This famous saying expresses the national spirit and ideological and moral standards of the Chinese nation, and it is also the ideological quality and moral sentiment that bank employees must have. Therefore, bank employees should take "virtue" as the key link, stress the rule of virtue, the body of Xiu De, and build moral spirit, and take high moral consciousness, strict moral introspection and unremitting moral persistence as the first priority in their communication with people.

Modern enterprise management needs cooperative spirit, and bank employees need cooperative attitude. There is a division of labor and mutual restriction between majors and posts, but they are mutually conditional, interdependent and complementary. Coordination and cooperation in work and mutual linkage in operation make employees and enterprises truly become the same body of career, interests and destiny, and bring broader development space to banks.

Fair and upright, acting according to principles, operating according to procedures, putting "public interest" first, showing public interest, seeking public interest and being fair are also what bank employees should strive to do. At the same time, we should dare to deny ourselves, face ourselves squarely and admit our shortcomings. We should correct our own deviation, correct ourselves, develop ourselves, improve ourselves and do a good job of self-adjustment in denying ourselves. We should accept different opinions and criticisms from different angles, see gaps and find shortcomings in criticism, and then pursue Excellence, strive for self-improvement and never give up.

conscientiousness

As the core of modern economy, finance plays an important role in supporting economic development, guiding the rational allocation of social resources and the overall trend of social economy. It is the unshirkable responsibility of banks and the responsibility of bank employees to deeply participate in social and economic development and give full play to the leverage of finance to promote economic development. Bank employees must see their responsibilities clearly. Responsibility requires that no matter what position you are in, you can devote all your energy to your work with an extremely responsible attitude towards your career and strive to make extraordinary contributions in ordinary positions.

Responsibility requires you to think rationally, manage rationally, grasp the pulse of the market rationally, and do what you can with a mature and healthy development concept in order to develop effectively and continuously.

Responsibility requires you to be responsible to customers, to the collective, to yourself, to start from yourself, to start from now on, and to treat every business, every procedure, every link, every pass, every inspection and every little thing with a prudent and pragmatic attitude and rigorous style. A match is enough to destroy a forest, a prescription is enough to decide a person's fate, and an inadvertent detail may lead to a failure and a complete abandonment. Many low-level mistakes, including some important safety accidents that should not have happened, are caused by a little lack of responsibility.

Responsibility also means that you are responsible for the consequences of your actions, whether you like it or not, and whether you can bear it or not. Therefore, before considering and acting, we must consider the worst possible outcome, and at the same time, we must ask ourselves whether we can bear such an outcome, so we must do the right thing and do the right thing.

Integrity concept

Banks are essentially credit intermediaries, buying and selling money by credit. Therefore, honesty is the lifeline of banks. The principle of good faith, also known as the "imperial principle", is called the imperial principle because of its supreme and unparalleled status. As a bank employee and a direct operator of financial products, we must first be an honest and trustworthy person. Joe girard, the greatest salesman in the world, famously said: The only product you sell in this life is yourself. Only when people recognize you personally will they recognize your products. Thus, personal reputation plays a vital role in enterprise management. Honesty is like the cornerstone of a building. If the cornerstone collapses, the building will not exist. Therefore, bank employees should take "trust" as the foundation, establish beliefs, keep promises, integrate the concept of integrity into business philosophy, run through business development, and show it in daily communication, and take maintaining integrity as their unremitting pursuit.

enterprising spirit

The pace of social development is accelerating, and the socialist cause is advancing by leaps and bounds. As an important social and industrial sector, banks can only play their due role if they are in harmony with this pace. If bank employees are careless, conformist and do not feel the rapid progress of society, they will be eliminated by history. The banking industry that keeps pace with the times requires employees to follow up quickly, always keep the enterprising spirit and keep pace with social development. The enterprising spirit is to take "making progress" as its purpose, think ahead, strive for progress, be down-to-earth, be self-reliant, be unwilling to the status quo, pursue better, dare to break through, have a clear goal, strive for progress, never look back, never slack off and be cautious as before. In short, enterprising spirit is to always maintain such a strong, high-spirited and enterprising mental state.

learning ability

Lenin once said: "We must set ourselves such tasks: First, study; Second, study; Third, learn. " Banks and their employees in the center of modern economic development should have more learning requirements, learning spirit and learning ability, because we are in the era of knowledge innovation and lifelong learning, knowledge update is dizzying, and financial products and services are changing with each passing day. Only by complying with the new requirements of the development of productive forces, taking "learning" as the core, giving lectures, drilling knowledge and increasing knowledge, taking learning as an ideological realm, a spiritual pursuit and a way of life, making it work, study and live, constantly learning, actively learning, lifelong learning, applying what you have learned, enhancing your learning ability, and embarking on a path of self-learning, self-transformation, self-transcendence and self-development Only by adapting to the new situation, meeting new tasks, meeting new requirements, solving new problems, achieving new breakthroughs, keeping up with the new generation 1, and creating new achievements, can we avoid the embarrassment of "talent depletion in Jiang Lang", fundamentally eliminate the "skill panic", avoid the bad luck of being eliminated, and improve our ability to make contributions based on our own work and control the market economy.

service faith

With the deepening of economic and financial reform, the relationship between banks and customers with asymmetric information and unequal status in the past has undergone profound changes, which has brought the relationship between them back to its original meaning, and the two sides can talk and communicate on an equal footing, thus realizing a new relationship between banks and enterprises under the legal system of market economy. In fact, no matter what kind of economic system and economic economic system, the position and image given to banks by society in the social industry is the word "service". Therefore, the basic concept and practice of banks is service, which is the bridge and link between banks and social and economic departments. As the implementers of financial services provided by banks to the society, bank employees must obey the bank's service concept, firmly establish customer awareness, adhere to the service purpose, and always focus on strengthening service concept, optimizing service quality, improving service attitude and improving service efficiency. Only by taking "service" as the bounden duty, providing warm service, civilized service, sincere service and standardized service, thinking about customers' thoughts and urgent needs, earnestly improving service functions, supporting customers to invigorate their operations and improve efficiency, can we achieve a win-win situation between banks and enterprises and win more high-quality customers for banks.

Dedication character

Banks have a wide range of points, few people and complicated things, many clues, heavy tasks, great responsibilities and many temporary situations. If they only stay in the step-by-step daily processing, it is difficult to ensure the smooth realization of various business management objectives. It needs the sincere efforts and dedication of bank employees. Dedication means: knowing the general situation and taking care of the overall situation; Dedication means: no distractions, high devotion, dedication and Excellence; Dedication means: talk less and do more, do what you say, speed up the pace, increase the intensity, and always be in the best working condition; Dedication means: down-to-earth, hard-working, conscientious, down-to-earth, hard-working, perseverance, and doing the essential work wholeheartedly; Dedication means: be loyal to your career, be loyal to your duties, do what you do, love what you do, drill what you do, be precise what you do, do your duty in ordinary posts and keep improving; Dedication means: to be the best, the most loyal, the most refined, regardless of personal gains and losses; As bank employees, we should organically unify the legitimate interests of individuals, realize our own value and make more contributions to society, promote career development through hard work and realize the value of life through creation.

Clean and honest style

As the saying goes: fertile land, a bucket of solar eclipse, a vast building, lying eight feet at night; Birds flying high die of gluttony, and fish in deep pools die of sweet bait; Greed for things, greed and stupidity are the bane. Bank employees are people who deal with money and have certain power in their hands. In the face of many temptations, if they can't use their power in public office, which is beneficial to public office and honest, then the consequences will be the same as birds and beasts scattered fish. Therefore, bank work requires employees to stand all kinds of tests and temptations, be honest and self-disciplined, and act impartially. As long as you are not tired of money, confused by material desires, moved by fame and fortune, disturbed by human feelings, and do not harm public and personal interests, remember the "three prudence", that is, "cautious independence", "cautious beginning" and "cautious", distinguish right from wrong, devote yourself to the public, and put the interests of the state and the collective first and control them.

Legal and disciplinary literacy

The socialist market economy is a legal economy. As an economic worker, it is natural to operate and manage according to law. This requires bank employees to learn more about national laws and regulations, financial rules and regulations, make clear what they can and can't do, understand the legal consequences of violating laws and regulations, make clear the law and discipline, standardize operations, follow the "law" as a model, abide by the law, abide by the law, lead an honest and clean life, and use legal means to improve management level, so that all their business management activities are carried out in strict accordance with national laws.

Inner peace

Living in society, it is natural for people to have such and such connections with others and society, so there is a question of how to behave. Today, with the rapid development of 1 generation, the deepening of changes and the obvious increase of temptations, it is particularly important for bank employees to strive to maintain a peaceful attitude. People with a calm mind can be calm, not happy with things or sad for themselves; People with peace of mind are indifferent and detached, easy to understand, considerate, able to treat themselves correctly, generous to others, always satisfied but not satisfied, clear-headed and rational, and have a broad vision to win more friends; A person with a peaceful mind will have a conscience, be diligent, be smart, have warm, confident, firm, kind and other good characters, and will be respected and loved by people.