Job responsibilities of the receptionist

Summary of duties of front desk clerk 15

In the era of continuous progress, each of us may come into contact with job responsibilities, which can clarify what everyone's job responsibilities are, what kind of work they undertake, what kind of responsibilities they undertake, how to do better, what not to do and so on. How to formulate job responsibilities? The following is the job responsibilities of the front desk clerk I sorted out for you. Welcome to read, I hope you will like it.

Job responsibilities of the front desk clerk 1 Job responsibilities:

1, responsible for the company's front desk telephone transfer and visitor reception;

2. Be responsible for receiving, distributing and mailing company letters/express;

3. Assist all departments to print, copy and order water;

4. Be responsible for the environmental sanitation management and image maintenance of the company;

5. Assist the Administration Department in managing and purchasing office supplies;

6. Complete other tasks assigned by superiors.

Requirements:

1, 20-25 years old, college degree or above;

2. Good image and temperament, strong affinity;

3. 1 year or above working experience as a front desk clerk or administrative staff is preferred, and excellent fresh graduates can be considered;

4. Skilled in operating office software and office equipment;

5. Proactive, flexible, patient and responsible.

Front Desk Clerk 2 Job Responsibilities Job Description:

1, responsible for assisting the department manager to organize the staff of the department to carry out daily work according to the work requirements of the department to ensure the quality of the company's service.

2. Skillfully operate ERP system and maintain system data.

3. Be responsible for organizing the reception and handling of the owner's complaints, making work records, understanding the authenticity of the incident, formulating measures against the complaints, coordinating the follow-up treatment of various departments and regions, and finally closing the case to understand the complainant's satisfaction with the incident handling.

4. Organize the employees of this department to classify, summarize and count the opinions, complaints and suggestions of the owner, make an analysis report, report the situation to all departments and regions every month, and implement improvement measures.

5. Responsible for customer service back office, filing, company docking and other related work.

Requirements:

1, college degree or above

2. Good image and temperament, strong communication skills.

3. 1 year or above working experience in front desk or real estate customer service.

Front Desk Clerk Job Responsibilities 3 Administrative Assistant/Front Desk/Clerk/Customer Service/Assistant/Administrative Commissioner Hangzhou Enya Health Management Co., Ltd. Hangzhou Enya Health Management Co., Ltd. Enya Education Enya Job Description:

1. Receive visitors;

2. Be responsible for the detailed registration of incoming calls and visiting records;

3. Responsible for using the system to arrange classes, sign in, sign contracts, etc.

4. Assist the director of the center to manage and supervise the daily work of employees;

Recruitment requirements:

1. College degree or above, 1-2 years working experience.

2. Skilled in using all kinds of office software

3. Love children, strong affinity, carefulness, patience and strong sense of responsibility.

4. Good personal image, dignified and cultured behavior, elegant speech, courtesy and modesty.

Quick thinking, quick response and strong learning ability.

Responsibilities of the front desk clerk 4 First, receive visitors. Under normal circumstances, the position of the front desk clerk is facing the door of a company, and visitors will see the front desk at first sight after entering the company door. After the tourists arrive, the front desk needs to provide services for them and make corresponding arrangements after understanding the purpose of their visit.

Second, answer the phone. Under normal circumstances, when someone calls the company for consultation, they will call the front desk first, and the front desk clerk will answer them after consulting the reason for their call, or help transfer the call.

Third, be responsible for sending and receiving express delivery and faxes. If there is a courier or fax to the company, it will usually go through the front desk, and then the front desk will deliver these things to the relevant personnel.

Fourth, copy and organize relevant documents. If some documents need to be copied and sorted, the front desk clerk also needs to copy and sort according to the instructions of the superior.

Fifth, the most important thing in the front desk clerk's work materials is to obey the orders of superiors and do some things ordered by superiors. This part of information may not be specifically listed in the work data, and it is the same for all jobs. The subordinates need to do their best to do what the superiors ordered. So some companies may be responsible for some relatively simple work at the front desk, as we mentioned above, while some companies may be responsible for a little more work at the front desk, such as ordering drinking water.

Job responsibilities of the receptionist. answer the phone

1. Pick up the phone before you hear three rings.

You must use polite expressions when answering the phone-"Hello! xx！” (Outside) or "Hello! Front desk! " (Insider), don't use "Hello! Why? Who are you looking for? " Non-professional terms such as.

Don't hang up first if you have to make a sales call. You must wait for the other party to hang up before closing the line. If you have a special phone, you can call politely.

4. After receiving the telephone instruction from the superior leader, we should deal with related matters as soon as possible. If it cannot be implemented, relevant leaders should be convened immediately to avoid delaying the leadership work process.

Second, receive guests.

1. When guests come, smile, stand up to greet them and give guidance.

2. If the visit is unknown, you can contact the leaders of the Administration Department, and you must not handle it privately or neglect the guests.

3. The company's top leaders or guests should send tea in time when meeting.

4. Meeting room layout and pre-meeting arrangements.

Third, the vehicle arrangement

1. Arrange vehicles according to the instructions of the administrative department leader.

2. According to the application form of each department, arrange the vehicles reasonably according to the importance, and ask the drivers to make relevant records.

3. In the process of arrangement, if there is any problem with the use and turnover of the vehicle, it shall immediately notify the leaders of the application department and the administrative department to make proper arrangements, and do not file a claim without causing unnecessary losses.

Four. Send and receive documents and materials

1. Express mail or mail will be received and sent as soon as it arrives. It can only be received and sent on behalf of the recipient after it is approved, but the registration form for receiving and sending letters must be filled in.

2. For weekend express delivery and mail, sign for it first and make records, and notify the recipient to collect it as soon as possible after going to work normally on Monday, and sign for confirmation to avoid sending it by mistake.

3. The internal documents and materials shall be sent to the relevant leaders for endorsement as required, and then returned to the relevant departments by telephone. Documents shall not be placed at will, and shall be properly kept to avoid loss or disclosure.

Five, the front desk and on duty after work

1. Keep the front hall and its surroundings clean and hygienic, reaching the "5s" standard.

2. Turn off the power supply, doors and windows of equipment (such as photocopiers) on the first floor of the office building after work to avoid unnecessary losses.

Others are not allowed to stay in the office building after work. If you have any questions, you can notify the security guard or contact the leaders of the administrative department for timely treatment.

4. Do a good job of handover before leaving work, especially on Sundays. Talk to the security guard before leaving, and don't leave work without permission.

Adjustment of working hours of intransitive verbs for a long time, the working hours of the front desk have been two shifts 24 hours a day. Considering the working nature of the factory, the working hours are adjusted as follows:

The first shift: 6: 30 ~ ~ 15: 00 and the second shift: 15: 00 ~ ~ 23: 30.

Responsibilities of the front desk clerk 6 I. Daily work:

1, responsible for the daily reception work of the company: pour tea in time and introduce it into the reception room or high-rise office;

2. Responsible for printing and copying documents and sending and receiving faxes;

3. Sign for the front desk express and send the company express;

Second, the administrative affairs:

1. Cooperate with the General Management Department to make arrangements for the meeting room: purchase fruits (there are regular merchants and deliver them to your door); Pack up the teacups, papers and pencils of the meeting staff; Coordinate with the information department to determine the projector; Lock the meeting room door in time after the meeting;

2. Procurement, statistics and distribution of office supplies of the company, as well as distribution and recycling of office supplies of new employees;

3. Statistics and distribution of employee birthday benefits;

The monthly attendance system is timely entered, updated, checked and submitted.

Third, the logistics work:

Office drinking water ordering;

Maintain and replace office green plants;

Front Desk Clerk Job Responsibilities 7 Administrative Assistant/Front Desk/Clerk/Customer Service/Assistant/Administrative Commissioner Hangzhou Enya Health Management Co., Ltd. Hangzhou Enya Health Management Co., Ltd. Enya Education Enya Job Description:

1. Receive visitors;

2. Be responsible for the detailed registration of incoming calls and visiting records;

3. Responsible for using the system to arrange classes, sign in, sign contracts, etc.

4. Assist the director of the center to manage and supervise the daily work of employees;

Recruitment requirements:

1. College degree or above, 1-2 years working experience.

2. Skilled in using all kinds of office software

3. Love children, strong affinity, carefulness, patience and strong sense of responsibility.

4. Good personal image, dignified and cultured behavior, elegant speech, courtesy and modesty.

Quick thinking, quick response and strong learning ability.

Responsibilities of the front desk clerk 8 1. Transfer the switchboard call.

2. Assist the document control room to send and receive faxes and hand them over to the department, and assist personnel to send express delivery.

3. Manage office supplies, register and distribute office supplies applied by company personnel. Make an inventory with personnel and finance every month and report the summary table to the supervisor.

4. Take charge of employees' attendance work and go out to register, check the arrival at the scene every day, and check whether employees leave their posts midway from time to time every day. Those who violate the attendance system and have no formal procedures will be strictly implemented according to the system.

5. Assist employees to handle the relevant formalities of resignation and entry.

6. Send and receive express delivery, and make my signature registration confirmation.

7. Timely release various notices from leaders, including oral or telephone notices.

8. Send and receive letters and books, and make relevant registration.

9. Clean the meeting room after the meeting.

10. Assist all departments to organize company activities and other matters.

1 1. Assist all departments to print relevant information.

12. Assist department heads to complete daily office affairs.

Job responsibilities of the receptionist. Responsibilities of administrative clerks at the front desk: Guangdong Mingyu Technology Co., Ltd., Guangzhou Mingyu, Mingyu Technology and Mingyu:

1, responsible for the company's front desk reception and telephone transfer;

2. Send and receive faxes, copy documents, send and receive letters, newspapers, documents, etc. ;

3. Update and manage the employee's contact information such as mailing address and telephone number in time;

4. Accept the appointment of the meeting room, coordinate the meeting time, issue the meeting notice and arrange the meeting room;

5. Responsible for ordering water and newspapers, sorting letters and parcels, and contacting express delivery companies;

6. Be responsible for the travel arrangements arranged by supervisors at all levels;

7. Complete other transactional work assigned by superiors.

Requirements:

1, college degree or above in secretarial, administrative and related fields;

2. More than one year relevant working experience;

3, familiar with the front desk workflow, skilled use of all kinds of office automation equipment;

4. Enthusiasm, initiative, carefulness, patience, good communication and coordination skills, cheerful personality, correct appearance and enthusiasm for others;

5. Skillful use of related office software.

Job responsibilities of front desk clerk 10 Job responsibilities:

1, responsible for the reception at the front desk and do a good job in reception;

2. Assist the superior to handle daily departmental work and housekeeping work;

3. Preservation and handling of daily documents.

Qualifications:

1, technical secondary school or above, major is not limited, excellent fresh graduates can also;

2. More than one year working experience as a clerk is preferred;

3. Familiar with computer office software, with strong learning, understanding and communication skills;

4. Female, aged 22-35, with good image, height above 1.58CM, cheerful personality, warm and generous, strong sense of service, and obedient to management.

Responsibilities of the front desk clerk: 1 1 1. Check the sales list, print the sales list, fill in the express list and logistics list, and release them to the logistics team.

2. Assist the warehouse to inspect the goods, and connect with the express delivery and logistics staff.

3. Arrange logistics distribution.

4. Organize the performance of all business personnel on that day and announce it.

5. On the last day of each month, submit the performance statistics to the general manager.

6. On the last day of each month, release the warehouse inventory statistics to the general manager.

7. Cleaning company hygiene includes stairs and toilets (simple cleaning), cleaning coffee tables (including ashtrays) and installing fruit bowls.

8. Clean and open the water curtain wall and light sandalwood.

9. You can do some business work by yourself, which will be included in the commission bonus.

10, other matters arranged by company leaders.

Responsibilities of the front desk clerk: 12 1, accepting the reception and consultation of the front desk of the campus, providing visiting students with information such as courses and prices, and completing the admission procedures;

2. Answer students' calls and provide students with fast, accurate and professional consultation and service;

3. Improve the management of students' information and keep abreast of students' situation;

4. Mining the demand information of the company's potential students through telephone communication and providing consultation.

Responsibilities of the front desk clerk 13 1. Reception: Visitors should look up and pay attention when entering the reception hall. "Hello, who are you looking for?" And invite visitors to sit down, ask for instructions and introduce them to the relevant area, serve tea for one minute, and be responsible for adding water and updating the ashtray;

2. Hygiene and cleanliness: the ashtray shall not exceed five cigarette butts. Clean the ashtray and teacup within three minutes after the guest leaves;

3. Operator service: You must answer within three tones, "Hello, XX Company". "; If it is automatic, it must be changed to manual within three minutes; Call the "general manager" and make sure it's an advertisement, so don't transfer it directly. You have to ask why it should be transferred to the relevant departments afterwards;

4, fax information must be delivered to the relevant personnel within five minutes;

5, responsible for receiving and managing newspapers and letters;

6. Safe work: check whether the copier is turned off before work, turn off all power supplies, and be responsible for closing doors and windows;

7. Understand other tasks arranged by the administrative assistant (assistant recruitment).

Responsibilities of the front desk clerk: 14 1, responsible for the company's telephone answering and express delivery, and purchasing office supplies;

2. Responsible for the reception, registration and guidance of visiting guests, and inform the interviewee in time;

3. Responsible for the daily maintenance of the company's office area and meeting room environment to ensure that the office area is clean and orderly;

4. Responsible for assisting in the management of the company community and responding to internal news of the group in time;

5, responsible for completing other transactional work assigned by the superior.

Responsibilities of the front desk clerk 15 1. Serve the chairman and general manager well;

2. Draft all kinds of documents assigned by superior leaders;

3. Assist in organizing the working meeting, make preparations before the meeting, and keep meeting records;

4. Do a good job of incoming calls, visits and visitors reception of the chairman, general manager and office;

5. Be responsible for filing company documents and contracts;

6. Be responsible for the subscription and management of books, magazines and newspapers of the company;

7. Organize the desk documents of the chairman and general manager;

8. Be responsible for recording, summarizing and filing important documents of the company;

9. Do a good job in foreign reception;

10, responsible for sending all kinds of documents signed and approved by the chairman and general manager;

1 1, and complete other work temporarily assigned by the superior;

12, help the marketing teacher book air tickets, train tickets, etc.

13, do a good job of employee attendance statistics;

14, abide by the "three noes" principle, don't read what you shouldn't read, don't say what you shouldn't say, don't ask what you shouldn't ask, keep a secret and keep your mouth shut;

15, abide by the company's confidentiality system.

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