What does Dayun Express customer service mainly do?

Work: 1. Supervise and be responsible for the delivery of all incoming and outgoing express mail in the business area and salesman to ensure the timeliness and quality of receipt.

2. Call out the abnormal part of the system in time to ensure the smooth routing of express mail.

3. Organize and submit relevant business documents and materials.

4. Customer maintenance, handling customer consultation and feedback.

5. Handling emergencies requires hard work and careful work.

6. Those engaged in express delivery industry are preferred.

7. Effectively implement the needs and tasks of the company's existing customers, and make reasonable arrangements and necessary guidance for subordinates. ?

8. Maintain the relationship between the company's existing customers.

9. Assist superior leaders to maintain or develop customers.

10, strong communication skills and team spirit.

1 1. Be good at optimizing business processes and constantly strive to improve service efficiency and quality.