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Sales personal work summary of the week

Sales Weekly Personal Work Summary

Summary is a review, inspection, analysis and evaluation after a certain period, a certain project or certain work has come to an end or has been completed, so as to draw the conclusion A written material that contains lessons and some regular understandings. It can give people motivation to work hard. I think we need to write a summary. But I found that I didn’t know what to write. Here is a summary of my personal sales work for the week that I compiled for you. I hope it will be helpful to you.

Sales Weekly Personal Work Summary 1

It has been three months since I joined xx company. In retrospect, time flies quite quickly. How many years have passed since I came to the leadership of x from Xinbang? At the meeting, through mutual discussions and speeches, solutions were found for specific details. Through the company's training and operation of professional knowledge, I found a sense of direction and slowly integrated into this working environment and working mode. I lived a fulfilling life every day in the following working hours, from proofing to reception Customers come one after another. Although the attached work

has not yielded results and has been a big blow to me many times, I believe that the hard work will always pay off. If you work hard, you will have expectations. If you don't work hard, you will have no expectations. Success comes to those who are prepared.

With the support and help of xx leaders and colleagues, I have continuously strengthened my work ability. In line with the attitude of excellence in work, I have conscientiously completed all the tasks I have undertaken, and my work ability has been achieved. I have made considerable progress and laid a good foundation for my future work and life. I now summarize some of my sales experience and working conditions as follows:

Sales experience:

1. Don't refute customers easily. Listen to your customers’ needs first. Even if you have opinions and disagreements with yourself, you should tactfully refute, give positive attitude to customers, and learn to praise customers.

2. Ask customers for advice. Don't be ashamed to ask questions. Don't pretend to understand. Listen humbly to customers' requirements and the craftsmanship they do.

3. Seek truth from facts. Only by dealing with different customers can we seek truth from facts.

4. Know what you know and use your strengths to avoid weaknesses.

As a qualified salesperson, you must first be very familiar with the products you sell, understand the advantages and disadvantages of your products, which industries they are suitable for, and which customer groups are, so that you can better showcase them to customers. Only the professionalism of oneself and products can win the attention and trust of customers. Of course, don’t ignore your competitors either. We need to have a targeted understanding of the advantages and disadvantages of our opponent's products; only then can we prescribe the right medicine and use our advantages to overcome the disadvantages of our customers. For example, our equipment is slightly better than our peers in terms of accuracy and speed. This is our advantage. When introducing products to customers Try to introduce as many advantages of your own products as possible. The shortcomings should be mentioned as little as possible, but the shortcomings and shortcomings of the equipment itself, that is, the shortcomings and shortcomings of the equipment that are indispensable in all peers, can be properly explained to customers. After all, nothing is perfect. I always say how good my products are, but others won’t believe them all. Don’t maliciously attack and criticize the shortcomings and shortcomings of your colleagues. Instead, guide customers to analyze and make decisions, and recommend customers to conduct on-site inspections.

5. Diligence and confidence; when talking to customers, your voice should be loud and pay attention to your tone and speaking speed.

6. Ask questions from the customer’s perspective, including progressive and greeting styles. Think about what customers think and worry about what customers worry about.

7. To gain the trust of customers, we must start as friends and communicate emotionally. Care about customers and learn to invest emotionally.

8. You must have strong adaptability, be quick to respond, and do things for fun.

9. Trust each other. To sell products, you must first sell yourself, identify with the product, and put your character first before your product.

10. Pay attention to your appearance, be polite to others, and use polite words.

11. Keep a balanced mind and don’t rush for success. As the saying goes: The heart is like waves and the face is like lake water.

12. Let the customer feel pain first and then itchiness.

13. Do not slander your peers in front of customers or expose their shortcomings.

14. Learn the advance and retreat strategies.

Work summary:

1. Study hard and strive to improve

Because the major you studied does not match your work, you will encounter some difficulties in the early stage of your work, but this is not The reason is that I must learn a lot about the relevant knowledge of the industry and the relevant knowledge of sales personnel in order to not be eliminated in the continuous development and changes of the times, and the work we do is also changing with the continuous changes of the times. The only way to adapt to work needs is to strengthen learning.

2. Be down-to-earth and work hard

3. Existing problems

Through a period of work, I have also clearly seen that I still have many shortcomings. Mainly:

We failed to follow up and return visits to interested customers in a timely manner. Therefore, in future work, we must classify customers' intentions, mark them, and return visits regularly to prevent customer information from being forgotten. 2. Due to limited potential, some things are not handled properly. It is necessary to strengthen and conscientiously study the norms of salespersons.

In short, at work, I have gained a lot through hard study and continuous exploration. I firmly believe that as long as I work hard, I will be able to do it well. Sales Weekly Personal Work Summary 2

I have worked in the company for many years. Although I am still an ordinary employee of the company’s sales department, I already know the company very well and have a good understanding of the company’s I already know all the businesses well, so I am relatively comfortable working in the company. When I summarize my work in the past year, I feel that it has been very smooth overall.

This year I will work harder to do my part and help others with my heart. We also hope that some of the problems existing in the company can be properly resolved. By constantly developing new products and developing new areas, I believe that the company will go further and have a higher market share. Chutian people will be filled with happy smiles!

Although the sales situation is good, the payment recovery rate is not very optimistic because the group headquarters does not settle the payment in time. In 20xx, I will try my best to overcome this factor and solve the payment problem with each subsidiary branch in a timely manner. The information and feelings of the sales work are summarized as follows:

1. Summary of sales reports: including product sales registration, product sales ranking status; cleaning up the loan and return status of the business manager

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2. Promote each new product, maintain close contact with dealers, and conduct analysis based on differences in region, industry, and audience;

3. The company’s door-to-door business Handle, deal with problems that arise during the product sales process, and conduct friendly communication with various departments;

4. Clear up the accounts payable status of previous years with the group headquarters. Since the accounts of previous years are not handled by me, please add There are some missing documents and price or other issues, which bring a lot of trouble to the current work;

5. Assist the regional manager in the sales work:

① Will some telephone business or Assign the business that requires delivery to business managers and assist them in grabbing orders;

② Frequently communicate with sales staff to analyze market conditions, existing problems and response plans, in order to achieve the best results

③Contract execution status: Assist the business manager and supervise the completion of the contract;

Summarizing the work of the past year, there are still many problems and deficiencies in my work. Methods and techniques need to be learned from other salesmen and peers. In 20xx, I plan to learn from each other's strengths and weaknesses based on the gains and losses of last year's work, focusing on the following aspects of work:

(1) Work hard to do a good job In everything, persist and persist!

(2) Ensure the completion of sales tasks throughout the year, collect information carefully and summarize it in a timely manner;

(3) Maintain customer relationships and continuously develop new customers.

(4) Carefully review the accuracy of sales reports;

(5) Timely processing of borrowed items and returns;

(6) Efforts to assist the business manager In terms of sales work, we carefully communicate with customers in terms of product price, quantity, quality and our own service attitude;

Finally, I would like to summarize the problems that arise during the sales process

1. New product development speed is too slow.

2. The inventory in the warehouse is not enough. Although the minimum inventory quantity of each product is marked on the inventory table, the actual quantity does not match, and many products are even out of stock. When there is not much inventory, it is recommended that the warehouse contact production in time to place orders, or contact sales to remind them to place orders. The situation of flying orders is mostly related to insufficient inventory.

3. Purchase and return goods are not timely. The time for returning goods is always delayed. Regarding this phenomenon, the attitude of purchasing personnel is mostly that it is irrelevant. They rarely think about how to solve the problem with suppliers. Instead, they expect sales staff to communicate with customers to delay the time. This will reduce our credibility with our customers.

4. Shipping and dispatching issues.

5. Finance should regularly collect reminders or reminders for businesses that have sold but not received payment. There are many businesses that have received payment, but the finance department only informed the sales staff several months later. During this period, the sales staff thought that the payment had not been received and kept urging them, which gave the customer a very bad impression!

6. There is no coordination among various departments. For the convenience of their own work, they often don't care too much about others and don't think about the trouble they bring to others. Sometimes a word or a small matter can be solved, but it makes the salesperson take many detours.

7. Quality inspection and procurement handling of supplier returns. Many unqualified products, due to time delays, were finally selected and re-selected under forced circumstances and sold as qualified products. This is very inconsistent with our belief in pursuing high quality. There are often things that are taken out that embarrass the salesperson because of quality issues.

It has been a year and a half since I transferred to the sales department. Looking back on the road I have traveled and the things I have experienced in the past year or so, I don’t have too many emotions, not too many surprises, but more A calm, calm attitude. Under the leadership and help of the company's leaders, coupled with the vigorous assistance of department colleagues, I am self-reliant on my own work, so that the sales work can proceed smoothly.

Although there are various problems between various departments of the company, they are only small problems and will not affect the normal business of our company, but small problems will affect our work efficiency, so I It is still recommended to strengthen the connection between various departments to further improve the performance of our company. Sales Weekly Personal Work Summary 3

In the past week, as the temperature rose. All things are revived, the earth is warm and flowers are blooming. As the temperature gets warmer, the sales work of our x x x store begins to be tense and orderly.

As the old saying goes, a woodcutter never misses his sword. Even in today's social work, it deeply guides and prompts us. On the basis of enterprising work, we must first find the correct ideological direction, that is, we must have a clear consciousness and a positive work attitude before we can put it into practice of hard work. Make it twice the result with half the effort and achieve good results.

Review the work of the past week, ask yourself, and make a candid summary. There are still some shortcomings in many aspects. Therefore, we must promptly strengthen our work ideas, correct our consciousness, and improve our monopoly sales methods, skills, and business levels.

First of all, in terms of shortcomings, let’s summarize from its own reasons.

I feel that I still exist to a certain extent and lack the skills to strongly persuade customers and impress their purchasing psychology.

As sales staff in our Red Dragonfly store, our main goal is to build a bridge between our products and our customers. Create business performance for the company. Under the guidance of this direction, it is particularly important to use sales techniques and language to impress customers and stimulate their desire to buy. Therefore, in my future sales work, I must work hard to improve my skills in persuading customers and impressing their purchasing psychology.

At the same time, it is necessary to integrate theory with practice and accumulate valuable experience for the next stage of work.

Secondly, pay attention to the details of your sales work and remember the famous saying in sales theory that the customer is God.

Conquer and impress consumers with a sincere smile, clear language, detailed recommendations, and thoughtful service. Let all customers who come to our Red Dragonfly store be happy and satisfied. Establish the high-quality spirit of our Red Dragonfly store employees and establish the high-quality service brand of our Red Dragonfly store.

Third, deepen work and business. Be familiar with the item number, size, color and price of each shoe. Get familiar with it.

Learn to face different customers and use different recommendation techniques. We strive to enable every customer to buy products that they are satisfied with, and strive to increase sales and improve sales performance.

Finally, correct your mentality. His adjustment in mentality made me more aware that no matter what I do, I must do my best. Whether this spirit exists or not can determine the success or failure of a person's future career, especially in our exclusive sales work. If a person understands the secret of avoiding hardship through hard work, then he has mastered the principle of success. If you can be proactive and work hard wherever you are, then no matter what kind of sales position you are in, you can enrich your life experience.

In short, through the theoretical summary of this week’s work, I also discovered many shortcomings. At the same time, I also accumulated experience in future sales for myself. Sort out your thoughts and clarify your direction. In the future work, I will use the company's monopoly business philosophy as a coordinate, integrate my work ability with the company's specific environment, use my energetic and hard-working advantages, strive to receive business training, learn business knowledge, and improve Sales awareness. Make solid progress, work hard, and do your part for the company's development. Sales summary of one week's work 4

Time always flies so fast. In the blink of an eye, I have been working in this position for a week. Generally speaking, the current performance is not very good, but it can be said to be in the past, and of course, I will not be proud of it. Although I have just come across this position, I believe everyone is doing online sales, but the industries are different. In the past, online chatting could be regarded as sales. Chatting and making friends on QQ was about selling yourself to strangers, and that was the beginning of friendship. This is actually a type of online sales. Because when selling products, you often start selling yourself.

So last week’s work was mainly about adjusting myself. After all, the job position is different and the sales method is also different. Communicating with customers whom you can't meet face to face is actually a big adjustment, because you can't figure out what the customers are thinking. Seeing his expression, you don’t know his psychological changes, so sometimes what you can figure out is what the customer typed and the speed, and then you start to understand his inner changes, whether he is interested in this product, and whether he wants to buy it. .

Excellent online sales can understand the psychological changes of customers. I'm lacking a lot in this area. So now we need to have a good attitude, adjust our emotions, and actively face all the challenges this job brings.

It has rained a lot recently, perhaps in preparation for the coming hot and mild summers. The weekly work summary in July is a new beginning for online sales. The next work will be more challenging and face more challenges. Of course there will be more to gain. Sales summary of one week’s personal work 5

Time flies. Another week of work is over, and this is already the fourth week of work in Shanghai. If the first week is about adapting to the work, the second week is about familiarity, and the third week is about proficiency, then this week can be said to be getting better at work.

After a month of exploration and practice at work, I have already gained my own understanding and grasp of my work responsibilities and responsibilities. Have your own ideas on how to work and how to get the job done better. Not only must we abide by work regulations and requirements, but we must also complete them efficiently, achieve results, show a good image, and make passengers satisfied and comfortable. Based on this principle, I constantly summarize work experience, improve working methods, and find work skills.

My work can be said to be divided into two parts. If the key to bag checking is skill and courtesy, then the key to front-line guidance is image. The position of the front guide can be said to be a window to show the style of the infield. I became more and more aware of this. This week, I still stood upright and even required myself to follow the standards of police posture during military training. I stood there, constantly reminding myself that in the eyes of others, I am the image of a people's policeman. He does not need to be tall, but he must be straight, he does not need to be handsome, but he must be mighty. My performance was also recognized by the webmaster and team leader. This may have become a highlight of the work of our five groups, and I will continue to maintain it without letting up.

As a package inspector, I always adhere to the view that "seriousness and carefulness will always be the life of our work."

It is precisely with this belief, I always get a lot of contraband that is not easy to detect. This week, I gained a lot. Police wallets can no longer escape my grasp, and dangerous items cannot slip into Shanghai under my hands. At the same time, I gradually discovered and applied more techniques this week. Packages containing laptops must be carefully inspected because if there are controlled knives hidden inside, it will not be visible on the display. People who carry a large amount of cash should be more careful and check whether the cash contains counterfeit currency, especially new currency. For tourists traveling by chartered car, the gap is small, and you can make a rough inspection to increase the speed.

Inspection will inevitably cause inconvenience to passengers and may cause them annoyance and incomprehension. Therefore, I gradually learned to put myself in their shoes and think about how to make them feel comfortable and warm. This week, I also found my own method, which is to use light and gentle movements, rummaging through the things in the bag, taking out the items in the bag and putting them back again, and zipping them up. At the same time, you can say "Thank you for your cooperation" from time to time. In this way, passenger dissatisfaction will be greatly reduced and passenger satisfaction with our work will be improved. This also requires us to work not only as law enforcers, but also as service providers.

Next month is the contraband competition month, which undoubtedly puts forward higher requirements and challenges for my work. I must persist in the serious and responsible attitude I held in the previous month's work. At the same time, I must also discover my own shortcomings and mistakes to pursue excellence and strive for excellence. I believe that in the fierce competition next month, I will continue my efforts and never relax. Winning honors for the five groups, I also believe that the five groups will definitely stand out and become the flagship group of other groups. ;