Customer service resume

How time flies! It always goes by inadvertently. It's getting closer and closer for us to find a job. It's time to calm down and write your resume. So how to write a brief resume? The following is the customer service resume template I collected for you. Welcome to reading. I hope you will like it.

Customer service resume 1 basic information

Name:

Gender: Female

Marital status: unmarried

Ethnic group: Han nationality

Household registration: Changsha, Hunan

Age: 27 years old

Expected position: Customer Service Specialist/Assistant

Education experience

20xx-09 ~ 20xx-06 Undergraduate English (Business English), School of Foreign Languages, Central South University

20xx-09 ~ 20xx-06 Business English College of Hunan University of Finance and Economics

20xx-09 ~ 20xx-07 No.4 Middle School, Yongzhou City, Hunan Province, Liberal Arts High School

Training experience

20xx-08 ~ 20xx-11xxxx customer service training

20xx- 12 ~ 20xx-02 Changsha Unnamed Shinkansen Training Center Japanese (Level 2)

Business experience

XXXX company (20xx-0 1 ~ 20xx-0 1)

Nature of company: foreign-funded enterprise

Industry category: other production, manufacturing and processing

Position: Customer Service Specialist

Job category: commercial documentary

Job description: 5 years foreign trade experience, nearly 3 years customer service specialist experience.

1, query and reply to the customer's potential scheme;

2. Confirm the order details;

3. Query the material status and reply the delivery date;

4. Coordinate and communicate with the factory for order arrangement and delivery;

5. Arrange booking and customs declaration;

6. Arrange shipment;

7. Recover the payment;

8. Handle quality complaints.

Skill expertise

Title: CET-6 Certificate.

Computer level: National Computer Rank Examination Level 1.

Detailed computer skills: proficient in using common office software such as word, Excel and PictureManager.

Skills and specialties: basically master the use of Photoshop, ACDSee picture editor to process product pictures, and can use CAD20XX software for simple drawing!

linguistic competence

Mandarin: fluent

Cantonese: fluent

English proficiency: CET-6.

Japanese: general

working strength

Accumulate customer service experience vertically, expand market and sales knowledge horizontally, and strive to become a professional customer relationship manager. It can provide basis and strategy for enterprises to tap potential customers, stimulate sales and maintain customer relations.

Own situation

Self-evaluation: positive and optimistic personality, love sports, diligent and studious, practical and willing to work, responsible, well-planned, clear-headed, serious and responsible for the company, customers and their own work, team spirit, and actively participate in the construction of various programs.

Hobbies and hobbies: I am interested in exercise. I like all kinds of physical exercise, including mountaineering, badminton, swimming, jogging, yoga, quiet, and I like listening to light music and reading. Besides, I am interested in cooking research.

Customer service resume 2 basic resume

Name: Miss Li

Age: 25 years old

Ethnic group: Han nationality

Nationality: China.

Current location: Guangzhou

Household registration: Maoming

Body: 166cm, 50kg.

Marital status: unmarried

working strength

Talent type: general job hunting

Position: customer service representative/specialist/assistant: customer service, other categories: domestic documentary,

Title: Intermediate level

Job Type: Full-time

Available date: anytime

Monthly salary requirements:

I hope to work in Guangzhou

Business experience

Company name: Guangzhou XXXX Cosmetics Co., Ltd.

Commencement date: 20xx-06 ~ 20xx-08

Nature of company: private enterprise

Industry: Other

Position: Customer Service

Job description: communicate with agents, place orders, deliver goods, audit accounts, consult customers, help customers answer questions, handle opinions, manage customer files, manage office supplies, be responsible for salesmen's work and attendance, make financial statistics, handle and arrange salesmen's work problems and be responsible for after-sales service.

academic degree

Graduation school: Guangdong Vocational and Technical College of Light Industry

Highest education: junior college

Graduation date: 20XX-06

Major: Cosmetics and Image Design.

linguistic competence

L 1: very good.

Mandarin level: excellent

Cantonese level: proficient

Personal autobiography

1, cheerful, enterprising, conscientious and meticulous, strong sense of responsibility, able to bear hardships and stand hard work;

2, good at communication and expression, like to deal with people, have strong coordination and learning ability;

3. Have good organizational and management skills and be good at interpersonal communication;

4. Fluent in writing, good at writing all kinds of official documents, familiar with meeting organization and recording, and capable of organizing and planning exhibitions;

I am interested in the purchasing industry.

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