Personal Annual Work Summary of Personnel Administration

202 1 Personal Annual Work Summary of Personnel Administration

Unforgettable work and life have come to an end. I believe you have gained a lot during this time. Let's sort out the past work and write a work summary. Then the question is coming, how to write a work summary? The following is my personal summary of the work of personnel administration in 20021,hoping to help you.

Personal annual work summary of personnel administration 1 20xx year. Under the correct leadership and strong support of the company, under the correct guidance of the company's leading group, facing the severe situation of fierce market competition, the administrative department closely focuses on management, service, study and recruitment, and pays attention to giving full play to the central hub role of the administrative department as a link between the preceding and the following, and coordinating all parties, making positive contributions to the successful completion of the company's annual objectives and tasks. The work of the past year is now reported as follows:

First, strengthen basic management and create a good working environment.

Creating a good working environment for leaders and employees is one of the important work contents of the administrative department. Over the past year, the administrative department has earnestly performed its duties and strengthened coordination and communication with other departments. The basic management work of the administrative department is basically standardized, and the related work is high-quality and efficient, which has created good conditions for the development of the company's work.

For example, the management of employee personnel files, training files, contract files and official seals is clearly defined and strictly regulated; The accuracy and timeliness of sending and receiving documents are achieved, and the official documents instructed by the leaders are handled in time without delay; The management and control of office consumables and the maintenance of office equipment are realized; Commodity procurement and other work is normal and orderly. Successfully organized staff training, outdoor shooting, Shitai tourism, Dragon Boat Festival and Mid-Autumn Festival staff dinner and other activities, and cooperated with other departments to do a good job in the company's reception activities, so that there was preparation before the activities, guidance during the activities and results after the activities, which was well received; The administration department has done its duty in dealing with people and things, personnel management, optimizing the office environment and ensuring the office order, which has set up a good image for the company and played a window role.

Second, strengthen services and establish a good atmosphere.

The core of the administration department's work is to do a good job in "three services", namely, serving leaders, employees and visitors. Over the past year, we have worked around the center and achieved the following three points in our service:

1, change passive to active. Focus on the key, difficult and hot issues of the company's work, and strive to make consideration the first and service the first. In particular, the daily work such as procurement, vehicle and office consumables control and office equipment maintenance managed by the administrative department is planned, measured, recorded and proactive. The daily work and temporary things assigned by the leaders can basically be handled in time and fed back in time, which is clear every day. When assisting other departments, we also adhere to positive enthusiasm and do not go offside.

2. In the work plan, highlight 1-2 "key" tasks every month. Make the work focused and innovative, and change the habit of waiting for the leadership to arrange the work of the administrative department.

3. Innovation and breakthrough in working methods. Constantly improve and innovate the working ideas and methods to meet the needs of the company's development, and make new measures to promote the work of the administrative department in by going up one flight of stairs. Effectively change the service mode of administrative departments, improve work efficiency, and enhance service awareness and professionalism.

Third, strengthen learning and form a good learning atmosphere.

In order to have a strong working ability and maintain the efficient operation of the administrative department, the staff of the administrative department must "recharge" in time in order to effectively perform their duties, so as to learn basic knowledge, deepen professional knowledge, be diligent in self-cultivation, be eager to learn, constantly supplement all aspects of knowledge and study the professional knowledge of the administrative department in depth. Over the past year, our department has strengthened its own study, earnestly studied the company's rules and regulations, and earnestly strengthened the consciousness of theoretical and business study, forming a good learning atmosphere.

Fourth, earnestly perform their duties.

1, pay close attention to the supervision of employee etiquette and behavior norms and office order in the office environment.

In strict accordance with the company's requirements, we strengthened supervision and inspection in terms of the company's employee's code of conduct and office environment, and conducted spot checks on the employee's behavior etiquette and the cleanliness of the office area, creating a good office environment and order.

2. Training: In order to effectively improve the quality of employees and better adapt to market competition, our department actively cooperates with the company to closely combine the optimization of personnel structure and the improvement of employees' quality with the development goals of the enterprise. During the "Learning and Training Month" activities, many video open classes were successfully held, and the planning of training work was incorporated into the overall work plan of the department.

3. Human resource management: according to the personnel needs of various departments, assist departments to complete personnel recruitment through online recruitment and talent market recruitment. For new employees, interview regularly, communicate at any time when problems are found, understand deeply and help solve ideological problems. Through system training and corporate culture training, employees can like corporate culture, understand the development prospects of enterprises and design career development plans. Through the examination, we affirm the advantages and point out the shortcomings without reservation, so that employees can successfully spend their internship in the enterprise. Complete the establishment and improvement of the company's personnel file information, supervise and distribute the company's employees' labor remuneration, and manage the personnel in and out of the company; And complete the monthly attendance record and monthly salary report on time.

Verb (abbreviation of verb) has its shortcomings.

Over the past year, with the attention and guidance of the company's leaders and the strong assistance of various departments, the administrative department has made certain achievements. Although we have made some achievements, there are still many shortcomings, mainly in the following aspects:

1. Because the work of the administrative department is always meticulous, we subjectively hope to do everything best, but because of our limited ability, we can't do everything perfectly.

2. I don't know enough about the work of various departments of the company, and I don't have a comprehensive understanding of the existing problems, so I didn't play a sufficient role as a staff assistant to the leadership decision.

3. The implementation of the system is not enough. Because the company's affairs are complicated and the basic inspection is not in place, there is a certain phenomenon of emphasizing system construction and neglecting system implementation.

4. The company's publicity needs to be strengthened, including internal and external publicity, and the establishment of publicity groups to ensure the contribution rate of monthly magazines and websites.

5. I don't know enough about other professional businesses of the company. All these need to be effectively solved in our future work.

6. As the comprehensive management department of the company, there are still many shortcomings in the management and coordination of each marketing department, and the inspection of the work situation and personnel discipline of each marketing department is not enough.

7. Inadequate internal supervision and management (such as environmental and health inspection).

8. Lack of corporate culture and working atmosphere;

9. The staff training mechanism needs to be improved and strengthened;

10, personnel work is still in the traditional labor and personnel management, and it should gradually transition from the traditional labor and personnel management to modern human resource management.

Intransitive Verb 20xx Work Outline of Administration Department

20xx years have come, and a new year has come. In the new year, we will continue to work around the company center, overcome shortcomings and improve methods; In-depth study, grasp the truth; Strengthen management and improve service; Boldly explore new ideas and methods for the work of the administrative department, push the work of the administrative department to a new level and make greater contributions to the healthy and rapid development of the company!

According to this year's work situation and shortcomings, combined with the company's current development situation and future trends, the administrative department plans to carry out the work in 20 16 from the following aspects:

1. Strive to improve the comprehensive quality of administrative office staff, strengthen theoretical study and business study, strengthen service and management awareness, formulate corresponding assessment management system, clarify the division of labor, fully mobilize work enthusiasm, and make the company's logistics service management work to a new level.

2. Complete the job analysis of each position in the company to provide scientific basis for talent recruitment and performance appraisal;

3. Collect the daily work information of employees and complete the daily administrative recruitment and configuration;

4. Fully consider employee welfare, motivate employees, plan employees' career, cultivate employees' sense of ownership and dedication, and enhance enterprise cohesion.

5. Vigorously strengthen the training of employees' post knowledge, skills and quality, and increase the development of internal talents.

6. Carry forward excellent corporate culture and corporate tradition, and infect people with excellent culture; Plan to publish internal journals and edit employee collections.

7. Establish internal vertical and horizontal communication mechanisms, mobilize the subjective initiative of all employees of the company, and establish harmonious internal relations.

8, completes the staff turnover rate control and labor relations, dispute prediction and processing. It not only protects the legitimate rights and interests of employees, but also maintains the image and fundamental interests of the company.

Personal Annual Work Summary of Personnel Administration 2 I. Annual Work Summary of 20xx

1, institution and system construction

(1) According to the company's development strategy and the requirements of the company's vice chairman, in July of xx, a new company organization was established on the basis of the company's original organizational system. The general manager is responsible for the system, which consists of six departments: commodity department, operation department, planning department, finance department, personnel administration department and property department, and six managers have been appointed. Each department has set up different posts according to their functions, and determined the heads and foremen of each department. The establishment of organizational structure provides organizational guarantee for the efficient operation of the company.

(2) The established organization is only the skeleton of the human body. In order to operate effectively, it is necessary to give all departments responsibilities and rights. According to the functions of each department, the responsibilities and rights of each department are formulated, and the functions of each post are described, which improves the responsibilities of each department. Make all departments and posts have clear rights and responsibilities, clear division of labor, and adapt to people and posts.

(3) According to the original system and the actual situation of the company, the employee handbook and the company management system have been formulated, and some approval processes and work standards have been formulated according to the needs, so that the daily behavior of the company's employees can be standardized and the work processes can be followed, which further strengthens the company's concept of managing enterprises according to the system.

2. Recruitment management

(1) According to the needs of the company's development, the post setting of each department and the post requirements of each department, this department actively takes recruitment measures. This year, * * * recruited 395 salespeople, and * * * recruited xx4 self-employed.

(2) recruitment channels and recruitment implementation

A, make full use of local recruitment agencies, timely release the company's employment demand information on the online recruitment platform, and recruit suitable talents in large blocks such as floor supervisors, security guards, cashier, planners and public works personnel.

B, actively participate in the large-scale job fairs organized by the Municipal Personnel Bureau and Fuzhou Recruitment Network, and organize to participate in the talent recruitment fairs of Donghua Institute of Technology, which has played a certain role in promoting and promoting the market awareness of Wang Rong Department Store. Since June, this department has recruited sales staff in the form of on-site job fairs in the square, and achieved good results. Recruit about 25-30 salespeople every month, which basically meets the needs of salespeople in the operation department.

(3) Recruitment requirements and procedures

This department implements the recruitment plan according to the company's development needs and job requirements, strictly controls the staffing and vacant departments, and requires all departments to examine and approve according to procedures. Recruiters follow the standards in information release, screening, interview, second interview and trial.

3. Training and education management

Department store is a service industry, and the driving force for the sustainable development of the service industry is training and education. The top management of the company attaches great importance to training and education.

(1) According to the actual training needs of the company, our department purchased 50 specialized courses. Covers business etiquette, sales skills, personal ability, performance management, workplace mentality and other courses, and copies these courses to the general manager, operation department, commodity department and other departments, and buys some management books for company employees to read and learn.

(2) According to the characteristics of the course and the working conditions of each department, organize the commodity department, planning department and finance department to learn how to be a successful subordinate, organize the employees of this department to learn personnel practice and how to be a successful subordinate, organize the property department to learn how to be a successful subordinate and power professional course, organize the salespeople of the operation department to learn sales skills and other courses, and organize security guards to learn fire safety professional courses and workplace mentality courses. Our department will continue to organize all departments to continue learning, and require timely summary and timely evaluation after training, so as to make the learning and training mechanism coherent, long-term and sustainable.

⑶ According to the development needs of the company, this department cooperated with Jin Zhida training institution to develop the training course of system execution, and invited Jin Zhida's professional trainer to teach. On February 6, 65438, xx, the middle and senior management cadres of the company participated in the study and achieved good results.

(4) In view of the large number of new employees this year, our department has conducted induction training courses for new employees, and the new employees in the operation department and other departments have been trained, so that new employees have a preliminary understanding of the company's corporate culture and management system, and achieved good results.

4, performance appraisal management

According to the actual situation of grass-roots employees and the needs of the company, this department has formulated a performance appraisal scheme for the employees of the property department, the cashier of the finance department and the customer service staff of the operation department, and implemented the appraisal according to the scheme. Because the assessment has no specific performance indicators, it can't be quantified, which makes the assessment relatively a mere formality, and the assessment effect can't meet expectations, but it enhances the cohesion of employees to the company, relatively improves the enthusiasm of grass-roots employees, and standardizes the daily behavior of employees.

5. Salary and welfare management

(1) According to the development of the company, this department has established a relatively standardized salary system, strictly examining and approving all aspects related to employees' wages and benefits, such as employment confirmation, promotion and salary increase, and earnestly implementing them.

(2) Since August, the examination and approval procedures have been re-formulated, with zero errors in wage accounting and normal and timely payment of wages.

⑶ A performance appraisal system for grass-roots employees was initially established, which improved the salary and treatment of grass-roots employees and increased their enthusiasm for work and sense of belonging to the company.

6, canteen dormitory management

The management of canteens and dormitories is relatively standardized. In July, 20xx, in response to the employees' opinions on the quality and service of canteen meals, the company established a catering committee with the personnel department as the main member. In accordance with the Committee's responsibilities, the Dietary Committee regularly checks the quality and hygiene and safety standards of meals in the canteen, holds regular meetings, and requires the canteen to rectify the problems found in time. At present, the food quality and service in the canteen can be accepted by employees, and the satisfaction of employees is high.

7. Daily management

(1) The logistics support required by the company can be completed in time, and the administrative warehouse and material warehouse can still be managed in a standardized way.

⑵ The company's 20xx annual office management cost is more than 70,000 yuan. This department has formulated the procurement management system, office supplies management system and unified waste disposal system, which standardized the work behavior of the department and reduced the daily management expenses.

8, file management

According to the company's standardized management requirements, the department set up a file room. The staff of the department are all part-time archivists, collecting all kinds of data of the company in the past year, and sorting, identifying, filing and archiving. The company's archives room has been initially established, and the archives management has achieved initial results.

9. Attendance management

Strictly implement attendance discipline according to the company's attendance management system. Attendant of this department regularly reviews attendance data every month, announces attendance results in time and punishes them. Wage accounting is strictly based on attendance statistics. Strictly examine and approve the shift schedule according to the actual situation of each department, and handle shift, rotation and overtime according to the examination and approval procedures. The employees of the company can basically attend on time, and the phenomenon of being late and leaving early is rare, which ensures the orderly operation of the company.

10, supervision and management

The company set up an inspection team in August xx, and the members of the inspection team are mainly composed of personnel from the department. According to the authority entrusted by the inspection team, members of the inspection team regularly supervise the company's work and discipline implementation every week, form inspection and improvement reports on the problems found in the inspection, and issue them to relevant departments for rectification. Punish those who violate discipline at work and maintain the authority and seriousness of the company system. The supervision work has played a certain role in promoting the standardized development of the company.

1 1, team building management

In 20xx, the employees of this department focused on the company's key work, and supervisors Nie Chufa and Cui Hanqing actively supported the department manager and led all the employees of the Administration and Personnel Department to unite and struggle, and achieved certain results. In terms of team management, this department takes encouragement, praise and praise as the management concept, unity and mutual assistance, friendship and tolerance as the purpose, and the overall situation, integrity, responsibility and justice as the spirit to integrate and unite the team. At the same time, the department also advocates becoming a learning and growing team. This department uses platforms such as morning meeting, external training and internal training to encourage it to study more, keep learning, learn professional knowledge, learn workplace mentality, and learn other courses that are conducive to personal growth, so that its employees can continue to learn and grow.

Second, shortcomings in the work.

1, the management system is still rough and needs to be simplified and optimized.

2. The operation process of each department of the company is not standardized, the working standards are not established, and the communication between departments is not smooth enough.

3. Recruitment can basically meet the company's employment needs, but there are still some gaps. Recruitment efforts still need to be strengthened and recruitment channels still need to be expanded.

4. The recruitment examination and approval procedures are not in place, the staffing is not reasonable, and the phenomenon of overstaffing in some departments is more prominent.

5. The staff turnover rate is high, leaving interviews are not conducted and corresponding measures are not formulated to reduce the staff turnover rate.

6. The training system has not been established, the training evaluation has not been implemented, there is no suitable full-time trainer, and employees' service awareness, sales skills, professionalism and execution are all lacking, which needs to be improved.

7. Performance management only evaluates some grass-roots employees, the evaluation system is not perfect, the evaluation process can't be controlled, the evaluation management is a mere formality, and the evaluation results can't be used.

8. The salary system is still relatively rough, and the control of salary standards is not strict enough.

9. The quality of meals in the canteen needs to be improved, and the inspection efforts need to be strengthened.

10, high office expenses need to be controlled, procurement approval system and warehousing control need to be strengthened, and office supplies management is not strict enough.

1 1, insufficient supervision, limited supervision scope and weak system maintenance. Supervision is still a mere formality, failing to touch the core content of supervision.

Personnel and administration summary of three people's annual work for 20xx years 1 month. With the training of company leaders and my own efforts, I competed for the position of executive director of the company. As I have only worked for one year, I am very excited, but more pressure. The leader thinks highly of you so much, you must make some achievements this year, but how to make achievements is a problem I have been thinking about these days. Now I will list my main tasks this year:

The first is to truly implement performance appraisal.

After all, I think it will be very difficult to implement. The biggest problem lies in the engineers, because they are all born on the spot and write very tired. It's really hard to get them to cooperate. I think we should start from the source of the plan, ask for quantification when making the plan, and formulate relevant reward and punishment measures.

The second is their own innovative work.

That is, the wall newspaper and internal reference should be completed on time with good quality and quantity. These two books are my own creations, and they are also my uniqueness. I must try my best to do them well.

The third is to prepare the employee handbook.

I made it very clear in my speech during the competition, and I plan to finish it in the first half of the year, which requires practicality and my own characteristics.

The fourth is to improve the job responsibilities of employees.

I have already done this work, and it is estimated that it will be completed in the first quarter, and it will be checked and revised on behalf of employees before being issued for implementation.

The above four pieces will be my key work in xx, come on, and create my own future! !

Summary of personal annual work of personnel administration 4 20xx years will soon pass. In order to do a good job in 20xx, the personnel department, as an important department, now summarizes the achievements and shortcomings in the work in 20xx, so as to further and better carry out the work in the future:

I. Personnel situation.

The company has always taken the control of labor costs as the primary premise and strictly controlled the growth of personnel. If the short-term production tasks are tight, such as during the F 1 competition, our department will meet the short-term personnel needs through government support and other means. During the production of moon cakes, a large number of seasonal personnel are used.

At present, there are 326 employees, including 6 contract workers 1 person (including 22 resettlement workers from the eastern United States), 278 laborers and Hong Kong employees1person. According to the spirit of the investment company, in order to maintain stability and unity, our company received 22 contract workers from the eastern United States on May 20, 20xx. 20xx from July 1, tourism industry 1 person was admitted. The company recruited 102 people, and retained 50 people to recruit xx seasonal workers.

Second, the labor cost.

In view of the actual situation of the company, the labor cost has been effectively controlled, and the employment of auxiliary positions is recruited by laborers, seasonal workers and interns. For short-term production tasks, our department applies for assistance through external relations. At the same time, we signed a seasonal contract with the minimum wage in Shanghai to complete a certain amount of work, and the employment contract expired with the end of the production task, which better controlled the labor cost.

Three. Major achievements and completed tasks

(1) Personnel recruitment preparation.

1, which completes the work of F 1 event well.

In order to ensure the successful completion of the F 1 activity, the personnel department mobilized the support of all functional departments and logistics support departments of the company to ensure the successful completion of the F 1 activity. Through relevant training, let the support staff of all departments understand the general work flow, and supervise that all support staff must obey F 1 the general commander of the competition. In the end, with the strong support and assistance of the superior company, and with the concerted efforts of all employees of the company, Qi Xin successfully completed the task. After the activity, our department summarized the suggestions made by participants from various departments on the F 1 project. While accumulating experience, it provides an improved foundation for the company to undertake similar large-scale activities in the future.

2. Moon cake producers have a good guarantee.

Since June, the Ministry of Personnel has actively organized the recruitment of mooncake production tasks. Due to short working hours, heavy tasks, strong seasonality of workers and unstable personnel. The personnel department is under great pressure in the recruitment work. The personnel department actively explores recruitment channels to ensure the demand of mooncake makers with less manpower.

The business of VIP room is very secure.

At present, with the continuous expansion of VIP room business, the company has * * * employees working in the VIP room of Pudong Airport. Due to the particularity of airport work, VIP room staff must apply for airport passes before they can take up their posts. However, it takes a while to get a pass. While meeting the needs of VIP room staff, our department also does a good job of personnel reserve in advance so as to replenish personnel in time.

(2) Training.

The personnel department organizes various trainings, including special training, including the training of changing ideas and the training of service quality, so as to improve employees' quality awareness and service awareness. Pre-job training, training each new employee in the company's rules and regulations and conducting relevant assessment work, which will promote the self-construction of each department.

Because a large number of seasonal workers were recruited during the moon cake period, post-production training is extremely important. The person in charge of the production department provides production training for a large number of new employees while ensuring the completion of daily production tasks. After a period of training, our department will dismiss some unqualified personnel in time according to the skill assessment results of each new employee and the usual work performance of employees. Full and reasonable use of personnel, so as to use the right people and good people, not only meets the company's demand for all kinds of talents, but also reduces the company's labor costs as much as possible and avoids the phenomenon of redundant staff.

In addition, in view of the working nature of VIP room staff, VIP room staff do related service work in the airport VIP room, which represents the image of our company. Therefore, our department has specially formulated a VIP staff training program, from dealing with people to the whole VIP work operation process for all-round training, and invited the relevant person in charge of the VIP room for targeted training. All employees can only take up their posts after passing the training and examination and being approved by the head of the VIP room.

(3) Statistics of employees' wages and benefits

The personnel department should do a good job in the statistics, examination and approval, social security declaration and distribution of employees' wages every month, and handle the procedures of employees' entry, resignation, transfer and file management. Think about what employees think, worry about their urgency, do a good job in service guarantee, relieve their worries and let them work with peace of mind.

(4) Handling of labor relations

Employees quarrel in their daily work, which eventually leads to serious consequences of fighting with each other. After considering the seriousness of the case, the company will return it to its labor service office according to the relevant provisions of the company's rules and regulations. The personnel department will be patient and meticulous, well-founded, show relevant training records and evidence, and let employees know it and solve it properly. Especially for the August 28 incident, properly handle work-related injuries.

(v) Performance management and evaluation

According to the company's operating performance, increase the assessment management authority of each department and implement hierarchical management and assessment. At present, the company conducts an economic responsibility system assessment for the production department. According to the daily inspection results of the quality control department and the proportion of unqualified items, our department formulates relevant assessment and reward and punishment schemes, and carries out corresponding rewards and punishments in the monthly salary of employees. The assessment of various functional departments is based on the completion of tasks, and the corresponding scores are deducted for departments that fail to complete tasks on time, which is also reflected in the employee payroll.

Fourthly, there are many problems at present, and methods need to be popularized in 20xx.

1, strengthen basic maintenance management

The calculation of employee attendance directly affects the labor cost. At present, only Hongqiao has electronic attendance, and Pudong uses punch cards, which can't reflect the attendance of all departments in time and can't correctly reflect the labor cost calculation. So we applied for electronic attendance equipment in Pudong to prepare for future attendance.

2. While doing a good job in basic work, each department shall create posts and prepare personnel.

At present, all departments have not established post establishment, and the increase of personnel is too arbitrary. The personnel department should sort out the posts and establish the post preparation suitable for the company's situation, so as to lay a solid foundation for the smooth development of the company's personnel work and raise the personnel management to a new height.

3. Further improve the performance appraisal system.

Establish a performance management system suitable for the company. Now employees' bonuses are basically distributed according to the original idea, and employees' bonuses are distributed according to the bonus system. If you don't change your mind and take the old road in the company's transformation and development, you will be dead. Cancel the bonus system, get more for more work, and mobilize the enthusiasm of employees. The personnel department should shoulder the arduous task and establish a salary system suitable for the company. The personnel department should closely focus on the enterprise goals and make plans for the company with the company's strategic personnel role.

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