Enterprise employee training content

Enterprise employee training content

Introduction: Enterprise employee training content includes employee professionalism training, employee mentality training, employee responsibility training, employee loyalty training and so on. The following is the training content of enterprise employees I brought to you, hoping to help you.

Excellent employees can not only improve the market competitiveness of enterprises, but also play an active role in production, management and other links, and at the same time motivate other employees to work.

employees are the foundation of the enterprise and the guarantee for the enterprise to realize profit target. In the final analysis, the success of the enterprise comes from the efforts of employees and the achievements created through their efforts. Without qualified employees, it is impossible to have qualified service behavior and satisfactory sales performance; Without professional excellent employees, there can be no professional team. A professional employee needs to have the basic quality, ability and personal accomplishment required by professional service.

enterprise employee training content

Instructor: Xu Qingyang

Trainer: all employees of the enterprise

Course time: two days (12 hours)

Training method: knowledge lecturer+case analysis+actual combat drill+lecturer correction+scenario simulation

Enterprise employee training course background:

Why do some employees also get paid from the enterprise? Member

high professional quality! Some employees are reducing the company's turnover and damaging its image? Lack of professionalism of employees!

where do the first-class employees come from? How to build a first-class enterprise? As the leader of an enterprise, how to cultivate a first-class staff and achieve first-class performance? Employees are in urgent need of professionalism! Only by strengthening the professional quality of managers and employees and enhancing their professional competitiveness can we finally enhance the competitiveness of enterprises! ?

from? Want it? Arrive? Here? If you can't give it out in the workplace, you won't be qualified to ask for it. If you give less, you won't be qualified to ask for more. If you can't give anything, why should you ask for it? Instead of complaining, ask yourself: What can I do to change this unsatisfactory environment? Master your destiny: accept your destiny with gratitude and actively change your fortune. In professional operation, only by improving our professionalism can we really tide over the difficulties.

how can we be professional? Teacher Xu Qingyang stressed: Professionalization requires everyone to speak in a standardized language in the workplace, communicate in a standardized way, and do things with professional ethics and standardized behavior. Professional enterprise is a potential cultural atmosphere and an essential factor for the development of organizations and individuals. Enterprise employee training course outline:

Part I: Positive mentality

1. Do you have the mentality of pursuing a successful life?

2. Four beliefs:

3. I have a formula for certain success

4. The past is not equal to the future

5. Be a man in advance

6. Yes, I'm ready

Part II: Understanding the enterprise

1. What is the enterprise

2. Organization of the enterprise

3. What is the workplace

4. Feeling as a newcomer

5. Feeling as an old employee

Part III: Scientific working method

PDCA working method < Planning

team work methods

Understanding your responsibilities in the team

Responsibility analysis table and expectation analysis table

Part IV: How to finish your work

Three steps to take orders

Nine steps to solve problems

Basic rules for newcomers to the enterprise

Part V: Interpersonal relationships within the enterprise

Similarities and differences. How to get along with things

How to get along with superiors

How to get along with subordinates

Case analysis:

Part VI: Effective communication skills

Understanding the communication process

Avoiding communication obstacles

Using listening in communication, Feedback and other skills

Understand and reasonably use communication mode

Master dialogue communication skills

Practice: Role-playing training

Part VII: Skills of time management

Understanding time

Traps in time management

How to cross time traps

Efficiency principles in time management

Tools in time management

. > Part VIII: Effective Meeting

Make preparations before the meeting

Hold the meeting effectively

Make follow-up after the meeting

Part IX: Business speech skills

Preparation before the speech

Speech content and structure

Speech environment

How to eliminate nervousness

Voice, Language and body language

Part X: Professional image building

I. Appearance etiquette:

Men's professional dress skills

Women's professional dress skills

II. Appearance etiquette:

Professional manners: (standard standing posture, sitting posture, squatting posture, getting on and off the bus posture, gestures) Part XI: Business Etiquette

Etiquette of introduction

Etiquette of shaking hands

Etiquette of exchanging business cards

Etiquette of sitting in the reception room

Etiquette of taking a car

Taboo of business communication

Etiquette of telephone communication

Etiquette of visiting customers

Dining etiquette: Chinese food, Western food

Part XII: Summary of employee's professional training

How to become an excellent employee's course outline

Chapter I As an employee, we should have professionalism

1. Dedication is like respecting life

2. Dedication is the requirement of the company's development

3. Nail a button

4. Work should be in place

5. It is best to

6. Salary is not the most important

7. Occupation has nothing to do with status

8. Exceed requirements

9. Do every detail well

1. Be good at industry and respect industry

Chapter II Be a good employee with innovative spirit

1. Seize the opportunity of innovation

2. Dare to try

4. Tap your potential

5. Don't let habits ruin the seedlings of innovation

6. Enterprises need employees who can innovate

7. Look at the problem from another angle

8. Emancipate your mind

9. Be a creative employee

Chapter III Employees should be loyal

1. P> 2. Be loyal to the boss

3. Keep secrets for the company

4. Never be malicious to the enterprise

5. Loyalty begins with saving?

6. Loyalty is competitiveness

7. Loyal attitude

8. Loyal people will benefit

Chapter IV Employees should have a sense of responsibility

1. Don't shirk responsibility

2. Work is a kind of responsibility

3. Responsibility is the most fundamental obligation in life

4. Don't be afraid to take responsibility < Don't make excuses for yourself

6. Always have a sense of responsibility

7. Trust comes from responsibility

8. Be the best brand

9. Take the initiative to take responsibility

Chapter 5: Cooperate with other employees

1. It is difficult to do things alone

2. Establish a sense of group supremacy

3. It is difficult to do things without cooperation. Identify with the organization

5. Actively integrate into the team

6. There is no perfect individual. Only a perfect team

7. Individualism is not allowed

8. Learn to share and cooperate

9. Train your team spirit

Chapter VI Be an efficient employee

1. Rules for maintaining high work efficiency

2. Develop good work habits

3. Work should be orderly

. The most effective chart

5. Keep the desktop organized

6. Do only one thing at a time

7. Always remember the goal

8. Manage your time

9. Make good use of the network

Chapter VII Employees should have passion for work

1. Work with passion

2. Enthusiasm can work miracles

4. Passion is the soul of work

5. Keep passion fresh

6. Release your passion

7. Motivate yourself

8. Several bad habits that hinder passion

9. Lay the foundation for your own flight

Chapter 8 Employees should take the initiative to do things

1. Actively participate in employee training. > 2. Develop a proactive work habit

3. Take the initiative to take on heavy responsibilities

4. Show yourself

5. Don't just do what others tell you

6. What is initiative

Chapter IX Employees should absolutely obey

1. Obedience is the first meaning

2. Obedience is a virtue

. Employees

4. Being the boss's right-hand man

5. Obedience is not equal to blind obedience

6. Don't be offside

7. Obedience happily

8. Without obedience, there will be no unity

9. Accept criticism and faithfully obey

Chapter 1 Employees should improve their personal cultivation

1. Respect everyone < Excellent service

3. Always be modest

4. Always reflect on yourself first

5. Establish a lifelong learning concept

6. Pay attention to your words

7. Don't bring bad feelings to work

8. Don't show your edge too much

9. Be honest

1. 11. Having the temperament of a successful person

Xu Qingyang, an enterprise employee training lecturer

1. China enterprise training lecturer

2. A famous marketing expert

3. A practical management training lecturer

4. A visiting professor at Zhengzhou University

5. A number of management consulting companies have specially hired marketing planners

6. Chen Anzhi, a top Asian speaker, is proud. Student

7. Top Ten Lecturers of China Lecturer Network

8. Senior Management Consultant of Zhongzhuo Enterprise Management Consulting Co., Ltd.

Xu Qingyang's qualifications:

Teacher Xu Qingyang has been engaged in sales and management in Sino-US joint ventures, power companies and other industries for 15 years. Rooted in sales, from ordinary employees to the general manager of a large company, xu teacher has a deep understanding of the mentality, management and sales skills of employees and management personnel, and has also accumulated rich practical experience in providing training services for enterprises. Is a truly powerful enterprise training lecturer. At the same time, xu teacher was invited as a professional manager of many large enterprises, providing them with reliable and feasible management strategies and training for a long time. Teacher Xu Qingyang is good at sales, marketing, management and success courses, and provides internal training for electric power, chemical industry, real estate, electrical appliances, media and other industries all the year round, ensuring satisfaction with the courses, which has been welcomed and sought after by the majority of enterprises.

Features of Xu Qingyang course:

Lecture-style and interactive training, fully mobilizing the enthusiasm of students; Humorous and witty teaching methods have been widely welcomed by students; People who have listened to xu teacher's course are amazed at the teacher's erudition and call him? An encyclopedia? .

Xu Qingyang gives lectures on courses:

Sales and marketing courses: Ten Steps to Successful Marketing, Sales Skills Training, Salesman Mentality Training, Sales Team Building, Conference Marketing, etc.

Management courses: Time Management, Management by Objectives, How to Select, Employ, Educate and Retain People in Enterprises.

Specialized courses such as Professionalization, Professional Ethics and Professional Conduct: Ten Secrets of Success, Devil Training, Responsibility and Gratitude

Some customers in Xu Qingyang:

Guangdong Adele Group, Hunan Yandi Group, Anhui Liyuan Biotechnology Co., Ltd., Shanghai Aperture Film and Television Media Co., Ltd. Jinmai Weighing Instrument Technology Co., Ltd., Henan Huaida Property Management Co., Ltd., Shanghai Yishoujin Co., Ltd., Hongkong nine planets Group Co., Ltd., Henan Yide Electric Co., Ltd., Zhengzhou * * * Youth League Love Association, Amrit International Furniture Group Co., Ltd., Fiberbei International Co., Ltd.;

Shanxi Labor Entrepreneurship and Employment Association, Henan Zhenghong Real Estate, Zhengzhou Vocational College of Economics and Trade, Shanghai Jiaotong University, Zhengzhou University, School of Finance and Economics, Jiaotong College, Huanghe University of Science and Technology, Prosecutor School, Jiaozuo BYD 4s Store, Nanjing Mingyue Group Co., Ltd., Lingpao Fitness Group, Guangzhou Federal Home, Luoyang Ouyada Home Building Materials, Beijing Building Materials Economic and Trade Building, Dashang New Mart;

employee training materials of Yutong Bus, Missing Group, Tsinghua Tongfang Office, Zhilian Recruitment, Dongguan fengshen logistics, Samsung, Xi 'an Bank of Communications, Lanzhou China Bank, Hangzhou Southwest Securities, China Life Insurance, Ping An Property Insurance, etc.

Classification of employee training

Employee training can be divided into two types according to training forms: open classes and internal training.

1. The introduction form of open class: Yes.