What does a book publisher in Xinhua Bookstore do?

Book publishers are responsible for book distribution, circulation and payment, and marketing and customer management are their basic responsibilities.

The job requirements of book publishers are as follows:

1, have certain customer service work experience or sales experience, and have certain customer service knowledge and ability;

2. Familiar with computer operation, office software and network knowledge;

3. Require the service spirit of "customer first" and make all customers satisfied from the perspective of helping customers;

Personality needs to be calm, tolerant, good at listening, empathetic, optimistic and positive. Mandarin is standard, fluent and responsive;

5. Love work, dedication, diligence, willingness to think, subjective desire for self-development and self-learning ability.

The main work of book publishers is as follows:

1, familiar with the docking process and interpersonal relationship between book subscription and distribution;

2. Implement the distribution plan, develop the distribution channel resources, and achieve the distribution target;

3. Expand, establish, maintain and coordinate the relationship of distribution channels;

4. Communicate and monitor all aspects of distribution logistics to ensure smooth channels;

5. Provide daily delivery, return, settlement and retail terminal services;

6. Plan, organize and hold distribution promotion and promotion activities;

7. Collect customer information, sort out, summarize, analyze and report the published data;

8. Communicate with issuers and agents, feed back market information in time, visit the market regularly and put forward reasonable suggestions;

9, complete other work assigned by the leadership.