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What is the main job of a customer service clerk in a logistics company?
Responsible for invoicing, labeling, timely transmission of information, and help customers query commodity information.
Responsible for the development of customer resources, interested customers should immediately report to the department manager and deputy general manager or general manager; And assist in communication and negotiation.
Report the work situation of the day to the department manager carefully and in detail every day, and assist in filling out the work report of the day.
Responsible for contacting customers, according to customer requirements and design conditions, timely and accurately feedback relevant information to the company to fill in the design work order.
Quickly report the important information, requirements and suggestions of customers to the department manager, deputy general manager or general manager.
Seriously complete other temporary tasks assigned by the company.
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