Baotou Heating Company 24-hour telephone number

Tel: 04725121000. The 5121000 customer service hotline of Baotou Heating Group is open 24 hours a day and promptly accepts users' heating service requests. Especially in the early stage of the heating period, the number of customer service agents has been increased and the incoming call answering rate has been improved. On the basis of convenient payment, the official website of the group company and the WeChat official account of "Baotou Heat" have opened online repair and complaint functions to further smooth and broaden the channels for the masses to express their demands and improve service efficiency.

Incorporate the "Government Hotline", "Mayor's Mailbox", "People's Daily Online Local Leaders Message Board" and other superior platforms into the group company's customer service management system for unified acceptance. Reorganize the user service process, use more efficient information management tools, complete the response and processing of user heating service demands with high quality, and form an effective closed-loop management.

Baotou Heating Group continues to carry out special activities of "petition for warmth":

Baotou Heating Group gives full play to its advantages in the construction of heating enterprises, offices and neighborhood committees, and actively Establish a governance mechanism for heating services and community services, make good use of the relatively mature community grid group, give full play to the responsibilities and roles of the area responsible persons, proactively connect with all community grid members, and establish a heating supply situation collection and feedback mechanism. Put services first and shift the focus downwards.

Form a full-scale heating service grid; strengthen the concept of "big service" internally, coordinate and integrate services with production and technology, establish a feedback and joint consultation mechanism for non-heating problems, and strengthen the investigation of problem areas Supervision, production operations, technical guidance and other work form a joint effort to improve service levels.