What is the job content of China Unicom customer service specialist? What questions do interviewers usually ask during interviews, and what should you pay attention to?

I used to work in customer service of Zhejiang China Unicom, and the interview was divided into the first interview and the second interview

The first interview was very simple, you typed first, and it was required to be more than 40 words per minute, and you showed your personal graduation Diploma, simple inquiry

Your personal situation, such as self-introduction, previous work situation, etc. The first interview should be very simple and not a big problem.

The second interview was a bit more difficult. During my second interview, there were 5 interviewers, including department managers and supervisors.

They were all here. The questions asked here are not too difficult and are generally common. How was your previous job?

Why come to our customer service? Your understanding of customer service, etc. In fact, no matter how you answer, the examiners mainly want to know whether your basic eloquence and logical thinking are clear.

So during the interview, you must strive to speak Mandarin, and your logical thinking must not be disordered. As the saying goes, you must be calm

Calm down. . . Haha, mainly based on these experiences, I wish you success!