Annual work summary of Unicom employees

Unicom employees' annual work summary (select 5 articles)

Time flies, time flies, and a year has passed in an instant. In the past year, we have gained a little through hard work. It's time to sum up this year's gains and losses and lay the foundation for next year's work. But how to write can attract the attention and attention of leaders? The following is a summary of the annual work of Unicom employees (5 selected articles) that I have carefully sorted out. Welcome to study and reference, I hope it will help you.

Annual work summary of Unicom employees 1 1. Reception at the front desk.

20XX 65438+ 10 to July, as a receptionist, the receptionist was the first person to show the company's image. At work, I work in strict accordance with the requirements of the company, treat every visiting customer warmly, and point it to the relevant office, which provides convenience for leaders and customers. In the past year, * * * has gained about 1000 users.

Second, the reception of the meeting.

1. Receiving external meetings

Attend the reception of Shandong Unicom's financial meeting, the work meeting of the operation and maintenance department, the training meeting of human resources monitoring, the operation meeting of the provincial G network, and the business analysis meeting of Linyi Branch and Heze Branch. In this kind of foreign conference, I arrange the venue in strict accordance with the high standards required by the conference, actively coordinate hotel-related matters, and provide good service during the conference. In this process, I learned more about treating people, serving food and giving gifts, and accumulated a lot.

2. Internal meeting management

Arrange meeting rooms reasonably according to the needs of various departments, avoid meeting conflicts, and pay attention to relevant registration, sanitary maintenance of meeting rooms, and after-care inspection of public goods. To provide better service to our staff. In the past year, * * * arranged more than 500 internal meetings.

3. Video conference management

When holding a headquarters or provincial video conference, according to the notification requirements, turn on the video system on time half an hour in advance to ensure that the conference is connected on time, and there is no meeting delay this year; When meeting with counties and districts, make an appointment in advance and call all terminals to ensure that all counties and districts can attend the meeting normally.

Third, expense reimbursement and contract entry.

In this regard, in strict accordance with the company's requirements, the reimbursement form will be received on Monday, signed by the leader on Tuesday, and then entered into the ERP system to do a good job of registration. Over the past year, more than 1000 reimbursement forms have been entered. More than 20 contracts were signed.

Fourth, comprehensive affairs work.

20xx was transferred to the office in July, responsible for public security inquiries, signing foreign documents, trade unions, office supplies, canteen management, etc. Due to the change of department personnel, my work summary is the personal work summary of China Unicom. Later, he took over the work of information editing, meeting minutes, the window of China Unicom and the management of administrative library.

By the end of xx, * * * had received about 300 public security inquiries, with a warm attitude and handled in strict accordance with company regulations. Send and receive about 90 foreign documents, so as to upload and distribute them in time without delay. 20 pieces of materials were submitted, and 2 issues were compiled.

Do a good job in the registration and storage of small fixed assets such as notebooks and desktops, contact maintenance outlets in time to maintain computers, strengthen communication with them, and ask for spare machines for us to avoid delaying normal work.

Verb (short for verb) Other jobs

While completing my job, I will conscientiously complete the random work assigned by the leaders, actively participate in various activities organized by the company, and assist leading colleagues in preparing for the first staff sports meeting; Won the first place in Linyi Unicom's honest speech; Shandong Unicom won the third prize in the Integrity Speech Competition, and is currently actively preparing for the program summary, selection and performance of the 20xx cultural performance.

Sixth, shortcomings in the work.

Lack of initiative in work, less communication with leaders, insufficient consideration and meticulous consideration. Lack of writing skills, failure to grasp the highlights of the company's information in time in the information submission link, resulting in low quantity and quality of information, affecting the company's information ranking in the province.

Seven. 20xx work plan

1. Strengthen self-study, combine with the reality of comprehensive department, consider details, closely follow the intention of leaders, coordinate internal and external relations, and solve problems for leaders.

2. Actively learn from other units, hotels and other conference reception experience, improve the reception level and enhance the company's image.

3 do a good job in trade union work, carry out meaningful activities, strengthen communication, and continue to carry out the "Trade Union send warm" activities.

4. Strengthen canteen management, conduct market research, increase cost control, and create a warm, comfortable and low-cost dining environment.

Annual work summary 2. A Unicom employee, I am a xx employee. At the beginning of this year, I joined X Company. I didn't know much about some things when I first entered the company. With the help and guidance of leaders and colleagues, plus my own efforts, I changed from a white-collar worker to a professional maintenance worker. My professional quality and ideological level have been greatly improved, and my business ability has also improved a lot. Looking back on my work in xx years, I not only gained a lot in my business, but also met many mentors and friends. I learned a lot from them. Although I have made a lot of progress in one year's study, there are still many shortcomings in some aspects. 20xx years passed quickly. Now I will make a summary of my work and study in the past year.

First, study.

From Xiaobai, who just joined the company, to a professional maintenance worker now, I have learned a lot this year. For example, the work attitude and sense of responsibility of maintenance workers are all things I need to learn. Like our usual work, we need to record and check the temperature and humidity of the computer room every day. There are also tests on the normal operation of equipment circuits. And sometimes it is necessary to simply handle some professional complaints in order to make all the equipment run normally. All these require us to have great patience and care.

Second, the commercial aspect.

After doing more than one year's primary work and getting familiar with various professional knowledge of the business, I choose to be an operation and maintenance personnel, so that I can learn more operation and maintenance knowledge. Always take the maintenance of equipment to ensure the safe and reliable operation of the network as the theme, find the fault point in time, deal with the fault quickly, and make the network run effectively and smoothly. In this year's work and study, I have learned a lot of technical and business knowledge, and my cooperation with my colleagues is more tacit. I learned a lot of professional knowledge and the truth of being a man from them, and I am glad to have them with me when I first started on the road. I believe I will achieve better results in my future work.

Third, shortcomings

In the past year's study and work, I found myself far from a professional operation and maintenance personnel, including work skills, habits, thinking and professional knowledge are not mature enough. These are all aspects that I need to work hard and improve in the future. Looking back carefully, I still did a lot of things that were not particularly good this year.

1, workmanship is not fine enough. Every time you find your own shortcomings, you should correct and summarize them in time to avoid similar mistakes in the future. You don't know much about transmission equipment and resources. You should use the people and resources around you to improve your work ability.

2, the work is not flexible enough, and there is usually a lack of communication with colleagues. It is necessary to prioritize, grasp the main contradictions, and draw a clear line between what is essential work, what is help, and what must be done. How to communicate with other departments, how to communicate with this department and how to communicate with users are all places that need to be focused on communication and learning in the future.

In the future life and study, we must always pay attention to our own shortcomings and keep good habits at ordinary times, so as to be handy at work, learn more professional skills to recharge ourselves, let ourselves grow up as soon as possible, make ourselves more professional, and strive to contribute to the development of xx.

Summary of annual work 3. An employee of Unicom, time flies, and it's the end of the year. I have worked in Unicom for more than 8 months. In retrospect, this time was carefree and full. Over the past few months, with the care of leaders at all levels and the help of colleagues, I have completed all the tasks arranged by the company. Now I will briefly report my thoughts and work in 20xx to the company leaders.

Learning is a lifetime thing. I always regard learning as an important way and method to acquire new knowledge, master methods, improve ability and solve problems, and arm my mind with theory, guide practice and promote work. I am a secretary major, and my housekeeping work in the customer department of Unicom Group is almost from scratch, so I was blind from the beginning, which greatly hindered my post study. Later, through the timely guidance of leaders and colleagues, coupled with in-depth perceptual knowledge and learning, I gradually got used to the nature and content of my work. Everything is difficult at the beginning, and I made a good start. I believe that my future work will be smooth and my progress will be obvious.

Since joining the work, I have been trained and studied in the Ministry of Construction, the Operation and Maintenance Department and the Group Customer Department, and participated in practical work. Through the correct guidance of the leaders and the enthusiastic help of my colleagues, I have mastered most of the internal skills of the group departments. More importantly, through continuous learning and self-training, I have gradually established the enterprise concept of innovative service and brand building. At the same time, in work and study, I can get along well with everyone, ask for advice modestly, help others enthusiastically, and get along well with leaders and colleagues. At present, I am handy at work, and I am skilled and fluent in handling various businesses; Ideologically, we should wholeheartedly consider customers and strive to achieve service first. Willing to be a screw, make a modest contribution to the company's progress and development.

In the past few months, although I have done some work hard, there is still a big gap from the requirements of the company's leaders. For example, my theoretical level and working ability need to be further improved, and I am not familiar with the new job. These problems are determined to be improved and solved in my future work, so that I can do my job better and serve the company. In view of the above shortcomings and problems, in the new year, I intend to do the following to make up for the shortcomings in my work:

(1) Continue to strengthen the study of the company's systems and businesses, and achieve a comprehensive and in-depth understanding of the company's systems and businesses. Take the company's various systems as the theoretical basis of their daily work and work better in combination with the actual situation.

② Improve one's working ability in an all-round way through practice and study. Pay attention to practice while paying attention to learning, guide practice with what you have learned in practice, and improve your working ability and level in all aspects.

③ Do a good job. Facing the new year, I will do my work well with a more positive working attitude and a more enthusiastic working style. Work hard at work and strive for "no best, only better!"

(4) While continuing to do a good job, do some work for the company and make due contributions to the company.

As a newcomer to the company, I deeply feel that I will also be a new force in the future.

The responsibility on the shoulders is great. Company leaders often teach us to learn more knowledge, participate in various activities, exercise our various abilities and improve our quality, which I deeply agree with. After this stage of work and study, I feel a lot and gain a lot. At the same time, I also know that I still have many shortcomings. In the new year, I will strive to make my ideological consciousness and work efficiency reach a new level in an all-round way and make greater and more contributions to the development of the company.

An annual work summary of Unicom employees will fly in four hours, and the 20xx year will end immediately. This year is another starting point and turning point in my life. Too many things have happened in it, and some things will affect my life. The dribs and drabs in those jobs are still fresh in my mind, including laughter, melancholy, passion and depression. But on the whole, this year is extraordinary and mediocre in my life; I have tried, failed, succeeded, expected, and of course frustrated; Every joy of success, every hardship in front of difficulties, has sown seeds here. I hope that in the coming year, these seeds will thrive and add more green to the company's' tomorrow' and my career. Here, I briefly summarize my experience in the company for 20xx:

First, it was recognized and affirmed by the company leaders and was entrusted with a heavy responsibility.

In 20xx, in the open recruitment of the company, with the trust of leaders and the support of colleagues, I was fortunate to become the deputy manager of the operation and maintenance department. Since X month, my colleagues and I have worked hard for the transformation and maintenance of xx, which has been recognized by customers and companies. And together with all my colleagues, with the concept of customer first, we will unite sincerely and complete the task of xx. In this process, I learned and recognized the company culture and integrated into this warm family; I have also mastered more public relations and work skills through the company's theory and skills training, and my ability has been qualitatively improved.

Second, the focus and work situation of the year

With the care and support of the company leaders and the help of colleagues in the department, I have mastered and become familiar with the main work of the department, such as xx and other different projects. Cognitive learning company's corporate culture, and into this warm family; With the care of company leaders and the support and help of colleagues, we have completed the role positioning and the maintenance of various customer groups, mainly to complete the task of xx. Over the past X months, the environmental pollution charging system has been successfully handed over and the daily maintenance tasks have been completed, the company's quality system audit has passed smoothly, and the departmental systems, norms and service processes have been formulated and implemented successfully.

Difficulties and troubles encountered in this process: xx problems are the most, mainly manifested in network disconnection. It can work normally for a period of time after on-site treatment by company engineers, but it will appear again. The analysis shows that the faulty equipment is: xx has the most problems; However, the most intractable big screen problem in xx has been successfully solved; Other problems are basically related to customers' irregular operation. Although the company has sent people to train for many times, there are still some problems in operation because of the frequent changes of xx personnel.

Although our company rarely goes to the site for maintenance, the amount of online maintenance through the network is still very large, and the problems are mainly reflected in system problems and network problems. Network problems are slightly less than system problems, such as user authorization problems, system upgrade problems and unfamiliar user names. Other monitoring equipment and bayonet have not been maintained so far, and the faults are mainly reflected in front-end equipment problems, such as cameras and speedometers. Of course, the platform still needs some careful work to repair.

Third, its own shortcomings.

Mainly reflected in the company's work skills in some projects need to be further improved, and the usual work situation has not been explained to the leaders, and many times it is impossible to punch in on time. In the future, I will abandon all these shortcomings and go all out to welcome the new year.

Under the direct leadership of the branch and the diligent efforts of all employees, Unicom's employee operation and maintenance department successfully completed the tasks of network maintenance, network construction and network security in the 20xx five-year work summary, which effectively guaranteed the development of xx business in xx jurisdiction. The annual work is summarized as follows:

I. Network Maintenance and Construction

1, MAN maintenance and construction: with the correct leadership of the branch and the strong support of relevant departments, all employees of the operation and maintenance department work hard. By the end of metropolitan area network maintenance in X month, the operation and maintenance department * * * had handled user failures xxx times by non-electronic dispatching telephone, xxxx times by electronic dispatching telephone, installed xxxx users, migrated xxx users, translated xxx users and opened xxx auxiliary users, which improved the network coverage quality and enhanced the market competitiveness more effectively. The new network construction project in the new area has been approved by Project X, and the coverage areas of several optical nodes such as Project X have been implemented, which has promoted business development and increased business income. Complete the completion of metropolitan area network, pipeline and supporting facilities. The operation and maintenance department must report monthly reports of network maintenance, security risks, electronic dispatching, and newly installed users in a timely and earnest manner.

2. Network optimization construction: Under the direct guidance of the branch leaders, the operation and maintenance department will carry out uninterrupted network optimization and line transformation in real time for the regional locations with imperfect network optimization in urban areas.

3. Township network construction: According to the arrangement of the head office and the branch office, under the personal leadership of the branch office leader, the planning and design of the township network under the jurisdiction of the county was completed before the whole turn of xx at the beginning of the year. In 20xx, the township network of xx in the county jurisdiction was optimized and reconstructed, and a new township network of X was built. County and township networking township cable TV users turned around and translated xxxx households, and township cable TV added xxxx households. The total number of xx users in towns and villages in the county is xxxx.

Second, strengthen technical training and improve the quality of the team.

The operation and maintenance department is the main team of the branch company's engineering construction. Faced with the important tasks of engineering construction and network security trunk line guarantee, there are many problems in both organizational work and technical work if we want to complete them with good quality and quantity in a short time. To this end, the branch regards technical training as an important measure to ensure the quality and progress of the project and adopts the way of "going out, please come in". Not only have employees been sent to participate in training and study organized by provincial and local companies many times, but also operation and maintenance personnel are often organized to conduct centralized study and training during departmental meetings, and face-to-face experience and technical exchanges with neighboring brother companies have improved the skills of maintenance personnel.

Three. Existing problems and deficiencies

At present, the operation and maintenance department as a whole must strengthen ideological understanding, improve work efficiency and improve service level. Do a good job in safety production and do a good job in network trunk inspection. At present, the operation and maintenance department is extremely short of cutting-edge talents in new technologies and new businesses. In view of the new services such as digital two-way network and data in the next step, it is necessary to strengthen technical training and business learning that can undertake new maintenance tasks. Strengthen the management of operation and maintenance documents and improve the maintenance quality. Do a good job in all kinds of reports that must be reported in time and seriously every month. With the further expansion of urban network, traffic problems rarely restrict the rapid response mechanism of operation and maintenance departments.

Four. working face

Continue to improve the quality management and technical maintenance level of network maintenance and improve the quality of network operation. Continue to do a good job in the inspection of xx trunk line. Actively cooperate with the preparation of metropolitan area networks, local transmission networks, urban pipelines and township networks. Do a good job in the establishment, construction, completion and acceptance of network construction and community construction as planned. Implement various management systems of the operation and maintenance department, define target management, straighten out the workflow, and improve work efficiency and service level. Improve the safety production system and do a good job in safety production.

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