How do customers of Zhuo Xinfang of Sihui Jade Processing Factory defend their rights?

You can defend your rights through legal channels.

If Zhuo Xinfang of Sihui Emerald Processing Factory steals customer materials without the customer's permission and is suspected of violating relevant laws and regulations, the customer has the right to defend his rights through legal channels. First of all, customers are advised to negotiate with Zhuoxin as soon as possible, asking them to return the stolen items and compensate the related losses. If Zhuoxin fails to actively solve the problem, customers can seek help from relevant local departments or lawyers to safeguard their legitimate rights and interests. According to the actual situation, customers can choose litigation, arbitration and other ways to protect their rights.

Customers need to pay attention in the process of rights protection, and should actively collect relevant evidence, such as purchase vouchers, transaction records, communication records, etc. And keep the evidence.