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Where is Rizhao PICC Claims Center?
Where does PICC submit the claim materials? Recently, the People's Insurance Company of Hunan Province posted a poster on the claim service process in a prominent position in the claim service hall (window) of each business outlet, explaining the insurance claim service process in detail, indicating the list of claim materials for major types of insurance, such as motor vehicle insurance, family property insurance, accidental injury insurance, liability insurance, enterprise property insurance (including engineering insurance), cargo transportation insurance, ship insurance, agricultural insurance, etc., and defining the payment time limit according to the amount of compensation. According to PICC P&C Insurance Hunan Branch, consumers often feel that it is easy to buy insurance and difficult to claim compensation. They are often confused by complicated procedures and various materials, and often waste a lot of time and energy because the materials are not ready and the procedures are not done well. Consumers can enjoy high-quality and fast claims service only by following the poster prompts, and at the same time, they can monitor the time limit of claims through the complaint telephone of claims work. Dear customers, in order to facilitate your handling of insurance claims and effectively safeguard your legitimate rights and interests, according to the requirements of the Notice of China Insurance Regulatory Commission on Announcing Insurance Claims (Payment) Procedures to Further Improve Claims Service, our company's insurance claims service process, claim time limit, list of required materials, contact telephone number and complaint telephone number are now publicized. Please cooperate and supervise the claims work. Please protect the scene and take necessary emergency rescue measures when an accident occurs in the process of insurance claim settlement service. Please call our company at 955 18 immediately or report to our company through the internet, fax, etc. If possible. Our company's claim service personnel will ask you about the accident, assist in arranging rescue, inform the follow-up claim processing flow, and guide you to call the police. Please call the police in case of emergency. Accident investigation (inspection) With your assistance, our company's claim adjusters or entrusted assessment agencies, technical appraisal agencies and overseas agents went to the scene of the accident to investigate the accident, understand the losses involved, consult and preliminarily collect evidence and materials related to the nature, causes and losses of the accident, confirm whether the accident belongs to insurance liability, and entrust specialized technical appraisal departments or scientific research institutions to provide professional technical support when necessary. Our company will guide you to fill out the notice of danger (claim application) and send you a notice of claim. Loss Confirmation * * * Together with you, we will confirm the loss scope, loss quantity, loss degree, loss amount and other loss contents of the insured property, and the compensation contents of personal injury, rescue and other related expenses, determine the repair methods and expenses of the damaged property, and entrust a qualified third-party loss appraisal and evaluation agency to provide professional technical support when necessary. Please submit all the information required for the claim according to the content of the claim notice notified by our company in writing. Our company will timely review and confirm the authenticity and completeness of the claim materials you submitted. If the claim materials are incomplete, our company will inform you to supplement the relevant materials in time. If there is any doubt about the authenticity of the claim materials, our company will investigate and verify them in time. Indemnity calculation and review Under the condition that the claim information you submitted is true and complete, our company will accurately calculate the insurance indemnity according to the insurance contract and relevant laws and regulations, and conduct internal audit on the claim cases to reach a final compensation agreement with you. We will pay you compensation according to the payment method and insurance contract agreed with you. If you assist in recovering the insurance accident caused by the damage of the third party to the subject matter insured, please sign the transfer of rights and interests after the company pays you compensation according to the insurance contract and relevant laws and regulations and assists the company in recovering the insurance money from the third party.
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