How to deal with collectors in Heng Chang?

You don't have to deal with it. This is a job of collecting money. If it is because of exceeding, this is the normal work content. The collector will contact you every day, that is, to explain to the owners that you have made the worst plan for your responsibility and let them do the work. I advise you to repay the loan as soon as possible.

1, talk about the dialogue. Facing collectors, we should have a good attitude and pay attention to the opening remarks. Don't be aggressive from the beginning and destroy the good relationship between the two sides. The more amiable you are, the more humane your attitude will be, and so will the other person.

2. Good communication. Communication ability is a magic weapon to effectively persuade debtors to settle their debts. The tips of communication are as follows: imitate the way, speed and volume of the other party to calm down, deal with the angry customers and appease the other party. Good EQ and professional attitude are the key to success.

Keeping a rational and friendly attitude will always get a hundred times better response than using an irrational and coercive attitude.

4. learn to shut up. Silence is the best way to speak. Remember: Don't say anything useless, and don't have unnecessary disputes with customers, lest you win face and lose money.

5. Maintain relationships. It is unwise to delay the date for difficult circumstances, which makes it impossible to correct the name, but it is a taboo for shopping malls. As the saying goes: harmony makes money, and it is said that you should be careful when collecting money. Service: Let's stay on the line and meet again in the future.