What kind of talents does tourism need?

According to the forecast of the World Tourism Organization, by 20 10, China will become the world's largest tourist destination country and the fourth largest source country. According to statistics, the current national tourism talent gap is at least 2 million. Take tour guide talents as an example. At present, there are only more than 80 thousand qualified tour guides who have obtained professional qualification certificates in China. And with the market segmentation, tourism needs more and more comprehensive talents who knows history, architecture, biology, environmental protection and foreign languages. Unfortunately, talents are hard to find.

Planning and selling talents has become a hot spot.

Tourism industry includes four categories: travel agency, scenic spot planning, scenic spot management and tourism project management, but travel agency is the most critical functional unit in the industry, including planning and dispatching business, outreach business, domestic business, entry and exit business, reservation business, tour guide service management and reception service. In addition, tourism sales and related tour leaders, tour guides and tourism product planning will also be hot jobs in the tourism industry.

Whether the dispatch business of travel agencies can combine more personalized tourism products is the focus of competition among major travel agencies. The dispatcher needs to collect the tourism resources in the area he is responsible for, complete the regional tourism route design, itinerary writing and quotation calculation, handle the team confirmation after signing the sales contract, supervise the implementation of the reception plan, and be responsible for the implementation of special requirements such as visits.

Dispatching work is overall, and employees are generally required to have more than 2 years of experience in group dispatching. Generally, the annual salary of dispatched employees is 50,000 ~ 80,000, and the national average annual salary of dispatched managers is 80,000 before tax. Many people can get more than 6,543.8+0.5 million.

Tourism sales practitioners are front-line service personnel who directly face tourists, and they need to have comprehensive tourism knowledge and fluent sales eloquence. The job responsibilities of tourism sales staff are mainly to provide consultation on tourism products, accept customers' booking needs for tourism products and properly solve them. When necessary, we should also be able to design travel plans for customers according to their needs and provide tourism-related information services.

General tourism sales staff need to have more than 2 years of relevant work experience and rich knowledge of the tourism industry, and good interpersonal communication and customer service skills are also very important. The annual salary of junior positions such as tourism sales representatives, consultants and tourism product planning is 50,000-60,000 yuan, and the annual salary of senior management talents such as tourism sales managers and supervisors is 80,000-300,000 yuan. Different travel agencies differ greatly because of their different performance. (Shanghai Jingying)