What does a business assistant do? What qualifications do you need? Is it difficult?

It is almost enough to have a college degree or above. It is important to be flexible. The importance of business assistant is a necessary position to ensure the normal operation of the company's sales department, facilitate the sales department to make sales plans and achieve sales goals. It is an essential position to provide logistics services for the company's sales department and help business personnel. The quality of business assistants and their comprehensive ability to handle business directly affect the overall performance of the sales department and the company image. In order to better promote the smooth development of the sales department, the following related systems are formulated. Basic contents and responsibilities of Business Assistant A: Receive daily visits, calls, letters and other consulting services from customers, and provide logistics services for the sales department. Assist business personnel to place orders, follow up documents and send samples, and provide help to sales department. Handle reports, bills, documents, materials, etc. The production salesman handed it over. D. Accept customer complaints, make relevant records, and contact relevant business personnel for handling in time. E, pay regular telephone calls to key customers, help business personnel to have a good relationship with customers, actively enhance their understanding with customers, introduce the company's corporate culture, and make customers trust the company's products more. F summarize and sort out customer complaint information every month, analyze and summarize the most dissatisfied situation of customers, and make reference for the company's later improvement and planning. G assist the salesman to recover the payment, and remind the salesman to recover the related payment in time. H put forward reasonable suggestions in time to help sales staff grow. For salesmen on business trips, follow up by phone once a day to ask if they need help. I cooperate with other departments of the company to actively carry out the work, such as: cooperating with the warehouse to invoice and deliver goods. Make arrangements for each department meeting and provide convenience for the department. K organize the collection of relevant materials that can promote the growth of salesmen and distribute them to individuals for reading, so as to make the business personnel complete. It is not easy to be an assistant manager. On the surface, this is a simple job. However, to be excellent and demanding, there are many things to do. Not just making coffee for the manager, answering the phone. 1 Be familiar with the manager's work and the company's work as much as possible. Try to be aware of it. The most important thing is to learn to put yourself in others' shoes. Be able to fully understand and understand the manager's work intention and do auxiliary work at any time. 3 is also a very important one, we must be cautious and practical. Able to handle some details (file storage, etc.) for the manager. ) and help the manager with some small things. 4. Help to deal with some external contacts of the manager. Block the advertising sales of some prisoners. You can't block everything yet. You should learn to distinguish between what the manager should accept and what is for the purpose. The most difficult one, if it can play a certain role in making suggestions, then you have a bright future. Do a good job log. It is also very important that the assistant manager must pay attention to his work mood. Be optimistic and use this mood to see the manager if necessary. Finally, we should be a bridge between managers and employees. Reflect the problems you see in time.