What are the general requirements for travel agencies to recruit tour guides?

First of all, we should understand the duties and contents of tour guides, which is the basis:

Basic duties

First, according to the current development of China's tourism industry and the service targets of tour guides, the basic duties of tour guides can be summarized as the following five points:

(1) According to the contract or agreement signed between travel agencies and tourists, arrange and organize tourists to visit and tour according to the reception plan;

(2) Responsible for tourists. Introduce China's (local) cultural and tourism resources:

(3) Cooperate with and urge relevant units to arrange tourists' transportation, accommodation, etc., and protect tourists' personal and property safety;

(4) Patiently answer tourists' inquiries and help deal with problems encountered during the journey;

(5) Reflect tourists' opinions and demands and help arrange tourists' meetings and talks.

responsibilities of full escort and local escort

(1) responsibilities of accompanying tour guides throughout the journey

full escort is the representative of the group travel agency, taking full responsibility for the tourism activities of the tour group (s) led by it and playing a leading role in the whole journey. The duties of the full escort mainly include:

1. Implementing the tourist reception plan

Implementing the reception plan of the tour group agency according to the travel contract or agreement, and supervising the implementation of the plan and the reception service quality of the reception travel agencies in various places.

2. Organize and coordinate the work

Coordinate the cooperative relationship among the members of the tour guide service collective, urge and assist local reception travel agencies to arrange and implement various tourism activities, and take good care of tourists' travel life.

3. Liaison work

Responsible for the liaison between the tour group and the local reception agencies during the tour, and do a good job of connecting the stops of the tour.

4. Maintain safety and deal with problems

Maintain the personal and property safety of tourists and deal with emergencies during the tour.

5. Publicity and research

Publicize China (local) and answer tourists' inquiries; Understand foreign countries (foreign countries) and convey tourists' opinions, suggestions and demands.

(II) Responsibilities of local accompanying tour guides

The local escort is the representative of the local reception travel agency, the local concrete executor of the tourism reception plan and the organizer of local tourism activities. The main duties of the local escort are:

1. Arrange and implement tourism activities

According to the tourism reception plan, arrange the local tourism activities of tour groups (visitors) scientifically and reasonably.

2. Do a good job in reception

Seriously implement the local welcoming work of tour groups (visitors) and various services such as food, accommodation, transportation, travel, shopping and entertainment; Do a good job in local tourism reception with the cooperation of local escorts and tour leaders.

3. Guide explanation

Do a good job in the guide explanation and translation of tour groups (visitors) during their local visits and patiently answer tourists' questions.

4. Maintain safety

Maintain the safety of tourists and do a good job in accident prevention and safety tips.

5. Handling problems

Properly handle the cooperative relationship between local related service units, and all kinds of problems that may occur during the tour of this station.

Work content

1. Introduce the tourist routes and precautions;

2. Guide tourists to visit, and focus on the characteristics, allusions and legends of scenic spots;

3. Remind tourists to pay attention to safety, and check the number of team members and other safety conditions;

4. deal with the unexpected situation of tourists with the team.

The key depends on your abilities:

1. Ability to work independently

The tour guide service is very independent. When traveling with a group, tour guides are generally independent: organizing tourism activities independently and dealing with various problems independently. Therefore, strong independent working ability is of special significance for tour guides to successfully complete their tour guide work.

2. Ability of organization and coordination

After receiving the tour group, the tour guide should arrange the tour activities reasonably according to the tourism reception plan, and lead the whole group to have a good tour and a good life. This requires tour guides to have strong organizational and coordination skills; Require tour guides to be more targeted and leave room when arranging activities; Pay attention to ways and methods when organizing various activities, grasp the changing objective situation in time, and take corresponding effective measures flexibly.

3. Ability to be good at dealing with all kinds of people

The work target of tour guides is wide and complex, and being good at dealing with all kinds of people is one of the most important skills of tour guides. To communicate with Chinese and foreign people with different levels, different qualities and different personalities, it is required that tour guides must master certain knowledge of public relations and be skilled in using it, and have the ability to be flexible and adapt to the changing atmosphere, deal with problems according to circumstances and do a good job in all aspects of relations.

Tour guides have considerable public relations skills and will be more natural and appropriate when dealing with people. The level of exerting initiative and autonomy is bound to improve, which is conducive to improving the service quality of tour guides.

Because of the special nature of tour guide work, the interpersonal relationship of tour guides is complicated. This requires that the tour guide should be a lively, extroverted person, an energetic and full of emotions, a person who is caring, enthusiastic, sincere and humorous, and a person who has the ability to solve problems and can be trusted.

4. tour guide's explanation ability

tour guides should learn to explain the same theme from different angles, so that it can reach different artistic conception and meet the aesthetic requirements of tourists of different levels and different aesthetic tastes.

5. Dealing with special problems and coping with emergencies

Problems and accidents in tourism activities are inevitable, and whether they can be properly handled is a test for tour guides. Being fearless in times of crisis, being calm in handling surprises, being clear-headed, being decisive, being agile and improvising are the qualities that tour guides should have when dealing with problems and accidents.

The time and space conditions and the nature of problems and accidents in tourism activities are different, so tour guides are not allowed to stick to the rules, but should take corresponding measures according to different situations and deal with them reasonably and legally.

Different travel agencies have different job responsibilities, so get to know them in advance. Remember to bring your tour guide card before the interview.

General job responsibilities:

1. Be responsible for accompanying and guiding the tour team throughout the journey;

2. Implement the basic necessities of the tour group;

3. Deal with team emergencies or unexpected events;

4. Responsible for the collection of scenic spots and team feedback;

5. Maintain the good image and reputation of our company.

I hope it helps you. I wish you an excellent tour guide as soon as possible.