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How does the captain manage the team and drivers well?

Driver management

1, driver recruitment

This level is very important. To have a good team of drivers, we must ensure good recruitment. If the driver's driving skills are not good, the team safety officer will be very busy. If the driver's mechanical knowledge is poor, the repair shop will work overtime every day. If these drivers are like this, the whole team will be finished. Therefore, the recruitment of drivers should master three points: first, driving skills, second, maintenance knowledge, and third, work attitude.

2. Driver training

Many fleet managers ignore this point and think that training is a matter for senior personnel. The recruitment of drivers may not be perfect for various reasons, so training has become an important thing. There are two main contents of the training: one is maintenance knowledge, and the other is traffic safety regulations. Maintenance training should invite technicians from the repair shop and become routine. The business of the motorcade is very busy, and the driver is often not at home, but we should try our best to do it.

3, the driver system construction

System construction is not as simple as making a document. Before becoming a tour leader, drivers sometimes cheat on fuel costs, repair costs and smuggled goods. The system of the team is to find out who fires whom. On the surface, this is very strict, but the reality is that there will always be people who take risks, sometimes drivers with good performance. It's a pity to fire them, but they can't be fired if they haven't.

Later, when he became a captain, he formulated systems such as fixed-point refueling, oil accounting, saving prizes and exceeding penalties. After three years, this kind of thing rarely happens. In fact, this is only an after-the-fact treatment, and there is also the problem of pre-control. The driver's system construction should develop in the direction of past control.

4. Go deep into the driver team.

Professional driving is a hard and dangerous occupation. When you return to the company, you must go to see them and listen to their thoughts. Only by going deep into the ranks of drivers can we understand their ideas and work out practical plans. In addition, only in this way will they obey the command and "treat the company car as their own car".

5. The salary should reflect the principle of "those who are able to do more work and get more for more work".

Drivers come out to drive for only one purpose: to make money. No matter what the company's salary level is, it should embody the principle of more work and more pay. Generally speaking, the driver's salary mainly consists of three parts: basic salary+labor salary+reward and punishment amount. Among them, the main body is labor wages, which are mainly calculated according to mileage or traffic volume or trips; The amount of rewards and punishments is mainly reflected in the actual performance and safety situation.

Vehicle management

Compared with the management of drivers, the management of vehicles is much easier, but the management of vehicles is equally important.

1, vehicle selection

This is usually the boss's business. However, it should be noted that domestic freight vehicles usually only have fences and no carriages. When buying a car, the vehicle dealer will generally recommend a vehicle modification factory. At this time, we should pay attention to this problem and don't be fooled. The newly bought truck is called the running-in period about 3000 kilometers ahead. The cars in this period are like babies and need special care.

First, arrange excellent drivers to drive during this period; second, light load, preferably within 50% of the load; third, low speed. About this problem, big teams or experienced drivers all know it, but some small units often don't pay attention to it.

2. Vehicle maintenance

Maintenance is a big topic, very important and professional. We don't discuss technical things here, just ask a question, who will do the maintenance of vehicles; Of course, drivers need to add water and fuel to their daily maintenance, and a specific daily maintenance item and requirement should be formulated and checked in place. Many mechanical accidents of vehicles are caused by this.

Besides routine maintenance, it is very particular who will do other maintenance work. At present, each family has its own rules. Generally speaking, the number of vehicles is less than 10, so the company does not need to hire a special person to do it, and can entrust all repair shops; If the number of vehicles is between 10 and 30, several full-time personnel must be invited to do it, and the overhaul project should be entrusted to a repair shop. More than 30 repair shops can be considered, and the size of the repair shop depends on the specific situation.

3. Vehicle hygiene

Including the sanitation of the exterior of the vehicle and the interior of the compartment. Many companies pay little attention to this problem. The appearance of the vehicle is the image of the company, and the internal hygiene of the carriage involves the goods. Actually, it's very simple. Just install a faucet in the parking lot and buy some cleaning tools. Of course, the driver is required to insist on doing it.

4. Management of vehicle tools

After buying a new car, everyone will have a toolbox with commonly used repair tools. Most teams have nothing to do with the management of vehicle tools. Two years at most, and all the tools in it have been dropped. There is no trick to this problem. First, check with the driver and sign for confirmation. The second is irregular inspection. It is an internal matter for the company to find out that it is missing.

5. Vehicle file management

Including original files, maintenance records, vehicle certificates, payment vouchers, operation records, etc., collectively referred to as vehicle files. These things seem trivial, but sometimes they are important and not easy to do.

Extended data

Captain's management responsibilities

1, under the leadership of the production director, fully responsible for the operation and management of the fleet. Seriously implement the company's fleet management regulations, carry out the purpose of "safety first", actively complete all the work entrusted by superiors, and strive to make fleet management enter a more standardized situation.

2, responsible for the team management system, do a good job in the daily management and assessment of drivers, mobilize the enthusiasm of team members to put forward opinions.

3. Under the premise of ensuring the company's delivery demand, strive to reduce operating costs.

4. Strictly regulate the use of fleet property, put forward opinions on the production of reports required for fleet management, and fill in various reports carefully. All report materials should be filed, and monthly, quarterly and annual analysis reports should be made for leaders' reference.

5. The team leader should understand the various situations of the team, handle the problems fairly and reasonably, know the road conditions and weather conditions in time, and make corresponding adjustments in time. Set an example, adhere to principles, be clear about rewards and punishments, and care about employees.

6. Grasp the dynamics of each vehicle, make a good vehicle departure plan, arrange departure tasks reasonably, ensure key points, give consideration to all aspects, and truly be safe, timely and correct. Do a good job of inspection before and after driving, and fill in various reports and driving records carefully. Listen to customers with an open mind.

7, seriously implement the vehicle maintenance system, supervision and inspection of vehicle maintenance work, and make records.

8. Be responsible for handling unexpected accidents during transportation, coordinate with the traffic control department, and handle the annual inspection, road maintenance and operation procedures of vehicles on a regular basis.

9. Pay special attention to daily safety education, hold regular safety meetings, analyze all kinds of problems and hidden dangers that affect safety production, and put forward preventive measures and handling opinions.

10, and actively complete other tasks assigned by the company.