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Hospital Administrative Office Work Plan
Time flies so fast. I never wait for anyone. I have unlocked a new job. Make a work plan first and get a good start. How to write a work plan so that it doesn't become a formality? The following is the work plan of the hospital administrative office that I collected for everyone. I hope it can help you. Hospital Administrative Office Work Plan 1
1. Pay attention to political learning and continuously improve the level of political theory
Guided by Deng Xiaoping Theory and the important thought of "Three Represents", adhere to the Scientific Outlook on Development, Continuously improve ideological and moral cultivation, strengthen internal construction, implement the service purpose, play a coordinating role, communicate internally and externally, and seek new development for the hospital.
2. Strengthen the construction and development of the office
The hospital office serves as a hub for communication, coordination, and contact with all parties in the hospital. Its functions and roles are very special and important. A lot of work can only be completed by cooperating and coordinating with relevant departments.
First, we must formulate a good office study plan, establish the idea of ??lifelong learning, pay special attention to daily learning and improvement at work, keep good study records, and strive to improve our theoretical accomplishment and practical work through multiple channels. capabilities and strive to create a learning office.
The second is to unremittingly focus on the construction of party style and clean government, tighten the string of clean government construction, and do a good job in all tasks in accordance with the requirements of the party style and clean government construction and industry style construction formulated by the college, especially In the reception and other related work in charge of the office, we must distinguish between public and private affairs and be honest and self-disciplined.
The third is to love the hospital as home, be dedicated to the job, be diligent and pragmatic, have high, strict, complete and meticulous requirements for every job, consciously maintain the overall image of the office, and create a harmonious working environment. Create a great office team.
3. Strengthen communication and coordination and create a good working environment
First, be a bridge of communication between departments, communicate information from superiors to subordinates, and inform subordinates to ensure timely and accurate information. ;
The second is to focus on investigation and research, provide information for the hospital leaders to make decisions, and work hard on being realistic, pragmatic, and implementation;
The third is to unite colleagues and be tolerant during the coordination process. When dealing with people, we must adhere to principles in big matters and style in small matters. We must be generous and sincere to others and rigorous and conscientious in dealing with things. Only in this way can we coordinate the conflicts between departments and between employees and leaders. At the same time, through communication, we can make departments cooperate and collaborate with each other, create a better working environment, and ensure that the entire hospital works smoothly.
4. Perform basic functions and do a good job in handling documents, meetings, and services
The basic functions of the office are to handle documents, meetings, and services. Documents must be standardized, timely, and accurate. Meetings must be serious and careful, and handling must be enthusiastic and thoughtful.
First, do a good job in receiving and sending official documents. Adhere to the drafting, issuance, proofreading, printing, and submission of hospital official documents, and conscientiously do the work of receiving, registering, transmitting, urging, and document management of communications from superiors (including electronic documents and paper documents). When writing documents, you must conscientiously abide by the rules of writing and the principle of confidentiality to prevent errors and ensure the safety of official documents. Carefully review the work materials submitted by other departments.
The second is to organize or assist in organizing the hospital work meeting. From the issuance of meeting notices, preparation of the conference room, organization and convening of the meeting, meeting minutes, communication of the spirit of the meeting, etc., all must be well implemented to effectively ensure The normal development of hospital work;
The third is to enthusiastically and thoughtfully complete various tasks assigned by the leadership. Regarding requests for help from hospital employees, those within the scope of responsibilities must be handled enthusiastically and thoughtfully, and those outside of responsibilities must also provide as much help as possible.
5. Establish a humanistic concept and do our best to provide service and reception work
The office is a service department and must firmly establish the "people-oriented" service concept and adopt a highly responsible attitude , do a good job in service meticulously.
In 2018, the office will further improve the service quality in two aspects. First, it will record and convey meeting notices to ensure that participants accurately grasp the meeting information and participate in the meeting in a timely manner; second, it will further strengthen the reception service work, enthusiasm and Standardize the reception of leaders who come to our hospital for inspection, improve the awareness of establishing a good image of the hospital in the reception work, and display the good image of the hospital through meticulous, standardized, enthusiastic and thoughtful service reception work. Hospital Administrative Office Work Plan 2
(1) Establish rules and regulations, lay a good work foundation, clarify the scope of work responsibilities, serve the hospital well for administrative management, and play an organizational and coordination role in connecting the previous and the following.
The hospital office will establish and improve the "Hospital Administrative Management System" suitable for the administrative work of our hospital in the first quarter of this year, such as: hospital leaders will go deep into the department system, request for instructions and report system, and the dean's office work system, The hospital's general duty system, meeting system, official seal use management regulations, file storage system, vehicle management methods, reception management system, etc., clearly establish corresponding work responsibilities. Make work traceable, have laws to follow, clear division of labor, and clear responsibilities.
(2) Study hard to improve work ability and management level
Be familiar with and master the relevant national health work policies, laws and regulations, actively learn the corresponding management knowledge, and apply it in practice At work, he often goes deep into front-line clinical departments, masters first-hand information, actively makes suggestions for the development of the hospital, and serves as a good staff assistant to the leader. Being able to position properly and cooperate with the leadership to do a good job, and adhering to the principle of "not offside when in place, division of labor without division of family", adhere to two things, which is to report big things and not shirk small things. For major matters with strong principles and policies, report more and ask for instructions more often. As for some clerical tasks, the responsibilities are unavoidable and will never be shied away from. At work, dare to put forward your own opinions and suggestions. Unlike clinical medical technology departments, offices cannot directly generate benefits, but through the management, supervision and service provision of front-line department work, they can also contribute to the development of the hospital and provide satisfactory and high-quality services to the departments.
(3) Department Construction and Development
As the hub of the hospital for communication, coordination, and contact with all parties, the hospital office has very special and important functions and roles. A lot of work can only be completed by cooperating and coordinating with relevant departments. In cooperating with brother departments, we position ourselves and work hard to win the support and cooperation of brother departments in our work and create a relaxed and comfortable working environment.
1) Focus on building execution capabilities and supervising the implementation of various hospital rules and regulations. For various systems formulated by the hospital, actively cooperate with and assist the competent departments in supervising and inspecting, supervising and inspecting the completion of implementation to ensure the smooth development of the hospital's work.
2) Complete the drafting of hospital documents, official document processing and medical statistics and summary. Provide leaders with true and complete statistical data. Do a good job in the management of various types of hospital files, standardize procedures, and preliminarily standardize the file management work.
3) Provide reception services for experts visiting the hospital. The work of experts in the hospital is the guarantee for the development of technical work in the hospital. Unified arrangements are made for the work of experts who come to the hospital, the reception procedures are improved, the management system is standardized, and the living environment of experts is improved, which provides a guarantee for experts to work with peace of mind.
4) Yes With the support and help of the leaders, the writing and revision of the "Hospital Major Events Record" has been started. At present, most of the text entry work has begun, making useful contributions to the construction of hospital culture and strengthening hospital management.
5) Work closely with comrades in relevant departments to jointly carry out hospital publicity work. In the writing of promotional materials, the production of hospital advertisements, and the release of TV advertisements, we strive to exert our energy and successfully complete various publicity tasks.
6) They are staff assistants who give full play to their service functions and strive to be leaders.
To do the work of issuing orders and reporting information, on the one hand, actively collect and organize relevant information, conduct investigations and analysis, improve the reference for leadership decision-making, and assist leaders in handling daily affairs; on the other hand, enthusiastically serve the staff of various departments and the entire hospital, Especially in terms of logistics support work, we insist on leaning towards the front line of clinical medical technology, treating frontline matters and patients' matters as major affairs of the hospital office, without pushing back, delaying or waiting, and making every effort to ensure the smooth progress of frontline work.
(4) Improve the spirit of innovation and certain organizational and coordination abilities, dare to venture and try things at work, and accumulate rich practical experience in daily office management. Participate in the preparation of major events such as hospital construction, opening, academic conferences, etc., and have rich experience in handling affairs, meetings, and documents.
Pay attention to the connection and bonding work of joint points and joints in the hospital management process, so as to improve the efficiency of management and get twice the result with half the effort. In a new hospital, new employees, new system, and new environment, many jobs are faced with unclear responsibilities, unclear division of labor, and unclear authorization. The work in the hospital office feels even more responsible. In the next year's work, we will We must strengthen our sense of service, endure hardships, and endure hard work. We must continue to carry forward the work style of being brave in dedication and fighting hard battles last year. As always, we will organize and coordinate the medical workers in the entire hospital to implement the hospital's work in a practical manner and complete 99% of what has been done. Work, push to 100. So that every job can be implemented as soon as possible. Strive to satisfy the masses and the leaders, and we will also feel that our work is very valuable.
(5) Establish good working and learning habits and establish a learning organization. Improve the learning environment of the hospital and strive to make the hospital office a place where employees belong, a place for learning knowledge, and the best environment for work and life.
Global economic integration, the advent of the information age, the updating of knowledge, rapid development, lifelong learning and education have become an indisputable fact. Hospital employees come from all over the world, and their knowledge structure is uneven. Only by continuously strengthening learning can we keep up with the needs of the hospital's leap-forward development. The office is determined to work with hospital employees and with the support of hospital leaders to build a hospital library this year and establish a learning and training system every Wednesday afternoon. Form a good learning atmosphere and establish a good learning atmosphere.
(6) Actively participate in the construction of hospital culture. With the deepening of the work, all staff in our office will work hard with the hospital *** on various holidays to promote hospital publicity and hospital culture construction. We should make our due contribution and strength in hospital brand building. Hospital Administrative Office Work Plan 3
20xx is an important year for the development of the hospital. In the new year, the office will work closely around the center of the hospital, and carefully study and master the relevant hospital office systems and scope of responsibilities. content. We plan to do the following work throughout the year:
1. Focus on learning and continuously improve the level of political theory.
Continuously improve ideological and moral cultivation, strengthen internal construction, implement the purpose of service, actively participate in government affairs and management affairs, upload and issue reports, introduce internal and external contacts, provide good services, give full play to the role of the office in connecting the previous and the following, and cooperate with the leaders of the hospital to do their best Promote coordination among various functional departments and contribute to the development of the hospital. Strengthen the study of office system responsibilities, improve professional quality and work ability, and better adapt to the new situation and new situations of hospital development.
2. Complete the drafting of hospital documents and official document processing.
Insist on drafting, issuing, proofreading, printing and submitting hospital official documents, and carefully receive, register, transmit and submit documents from superiors (including electronic documents and paper documents). Expediting and document management. When writing documents, you must conscientiously abide by the rules of writing and the principle of confidentiality to prevent errors and ensure the safety of official documents. Carefully review the work materials submitted by other departments. Do a good job in the management of various hospital archives, standardize procedures, compare with the second-class evaluation standards, improve and enrich archive information, and preliminarily standardize the archives management work.
3. "Looking back" work in grade hospitals.
Focus on the construction of execution capabilities, comprehensive hospital plans, summaries and related documents, and be responsible for supervision, coordination and implementation, and do a good job in supervising the implementation of various hospital rules and regulations and the spirit of various meetings. Actively cooperate with various departments to supervise and inspect the various systems and meeting spirit formulated by the hospital, check the implementation status, often go deep into the clinical departments, master first-hand information, cooperate with the leaders to do a good job, and ensure the "look back" work carried out smoothly.
4. Pay close attention to the construction of hospital culture and strengthen publicity work.
Closely focus on the central work of the hospital, strengthen communication and coordination, create a good working environment, serve as a bridge of communication between departments and departments, integrate relevant work between departments and departments, and communicate information to subordinates. Emotionally informed, ensure timely and accurate information; focus on investigation and research, provide information for college leaders to make decisions, and work hard on being realistic, pragmatic, and implementation; through communication, make departments and departments cooperate and collaborate with each other to create better work environment, regard front-line matters and patient matters as major affairs of the hospital, do not push, delay or wait, and make every effort to ensure the smooth progress of clinical work and ensure that the work of the whole hospital is a game of chess. Continuously collect and organize publicity information, make full use of "Briefing Papers", "Work Newsletters", "House Affairs and Government Affairs Disclosure", as well as feedback information to higher-level administrative departments and newspapers and media, the Internet and other publicity platforms, so as to combine publicity inside and outside the hospital and carry out various forms Comprehensive publicity activities to expand the hospital's reputation.
5. Organize or assist in organizing hospital work meetings, including the issuance of meeting notices, preparation of conference rooms, organization and convening of meetings, meeting minutes, and communication of the spirit of the meetings, etc. must be implemented to ensure that participants Meeting personnel accurately grasp the meeting information and participate in the meeting in a timely manner to effectively ensure the normal development of the hospital's work.
6. Printing, reception, photography, and signage production.
Complete printing and copying of various documents on time. Warmly and standardly receive the leaders who come to our hospital for inspection, as well as the leaders and colleagues of each hospital, improve the awareness of establishing a good image of the hospital in the reception work, and display the good image of the hospital through meticulous, standardized, enthusiastic and thoughtful service reception work. Do a good job in retaining imaging data such as major events, meetings, and superior leaders' visits to the hospital for guidance, as well as difficult cases, new technologies, and new projects in the operating room and various clinical medical technology departments. Make preparations for major events, meetings, performances, etc. in all departments of the hospital. Complete the production of banners and logos for various meetings and activities in a timely manner, as well as the logos and publicity boards of clinical departments.
7. Other tasks: Strengthen the management of motor vehicles, strictly dispatch vehicles, and allocate vehicles reasonably.
Strengthen the management of the total duty, Sunday and holiday duty, so that no posts are vacant or missed. Do a good job in answering phone calls, promptly record and convey the spirit of telephone notifications from superiors, and ensure the smooth flow of government orders. Do a good job in the management and use of hospital seals, strictly implement hospital seal management regulations, and serve the employees enthusiastically. In addition, actively cooperate with other departments to complete various activities and other temporary tasks assigned by leaders.
We still have some work that needs to be continuously improved in 20xx and we need to continue to grow in our work. In addition to doing your job well, you also need to actively use scientific and diversified work management. Everyone supports and helps each other at work, enhances everyone's sense of teamwork, and always enhances their own sense of service, overall situation, and responsibility. In the hospital, Under unified leadership, we will be down-to-earth and work diligently to better complete various tasks of the hospital office, strive to improve the image of the office, and make due contributions to the reform and development of the hospital.
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