Annual examination of Shijiazhuang tourist guide card in 2008

Basic knowledge of manners and etiquette

1, China is an ancient civilization, known as ().

2. Politeness can be divided into two parts: politeness () and politeness ().

3. Ceremony is a general term for (), which means to respect () or (). It is formed by people's customs in their long-term life practice, and its essence is ().

4. A competent service person who pays attention to manners and etiquette must do: in appearance, give people the feeling of () and (); In attitude, we should show kindness, hospitality and service (); Speak () express yourself appropriately in words.

5. In the process of politeness cultivation, we should be good at learning knowledge and strengthen the consciousness and foundation of politeness cultivation, but the key lies in (), which can be seen in action.

6, tourism service personnel before mount guard, must be fully prepared (), pay attention to the appearance and hygiene of clothing, this is an important factor in the reception service.

7, as a tourist service personnel wearing jewelry, must conform to their own identity and () is preferred.

8. Respect is the emotional basis of ().

9. Sincere and dedicated gaze behavior in tourism service is mainly manifested in three aspects: gaze (), gaze position and gaze ().

10 and () are indispensable actions in people's communication and an expressive "body language".

1 1. When a man shakes hands with a woman, he should hold the woman's part (), shorter and lighter.

12, handshake etiquette is generally used in (), (), (), () and so on.

13, when passing sharp objects such as knives, scissors, pens, etc., put your head () towards yourself.

14. There are three kinds of sitting postures for ladies, namely (), () and foot love.

15, the impression that the percentage of various sensory stimuli is higher is ().

16. When a lady walks, it should be () in a straight line to be beautiful.

17. Manner is a silent "language", which can reflect a person's (), () and ().

18, greeting, farewell, () and () all belong to the scope of gestures.

19, the three elements of self-introduction are: (), (), ().

20. Standing up, raising your hand and () all belong to the category of greeting.

2 1, () can reflect a person's ideological level, cultural accomplishment, communication ability, etc.

22. "Take your time, stand tall, bow deeply and be respectful" is the requirement of ().

23. Etiquette originated from () society and developed with the progress of society.

24. Language, () and clothing are the three basic elements of etiquette.

25, people often regard () as an important symbol of a country and national civilization.

26. Self-cultivation refers to a certain level achieved by individuals through long-term exercise in politics, ideology, () and ().

27. Instrument is a person's appearance, which includes (), () and ().

28, commonly used clothing color matching methods are () color matching and () color matching.

29. Manner is the external performance of personal quality cultivation in interpersonal communication, and it is also the performance of ().

30. (), kindness, (), concentration, and the expression of God leave a beautiful and profound impression on people.

3 1, a good communication vision should be (), kind and cordial, ().

32. When introducing people or giving directions to guests, you should get up (), put your fingers together, open your thumb, take () joint as the axis, and naturally straighten your forearm.

33. When handing a business card, smile, face the business card () and send it to the other person's chest.

34, sitting in a chair, at least should be full of chairs (), back light on the back of the chair.

35, stand upright trunk, do hold out a bosom, (), stand tall.

36, in the business introduction, if there is more than one party, should be introduced from () to () position order.

37. The delivery principles are: convenience, safety and representativeness ().

38. The basic hairstyle requirements of tourist receptionists are: ().

39. When you take off your hat, you should put it in the position of ().

40. A friendly "language" used all over the world is ().

4 1, when standing, the lady's hands should be () to show elegance.

42. We usually use () when knocking at the door.

43. When a man wears a suit, the shirt neckline and the suit neckline should be ().

44. The coordinated and stable gait in life gives people a sense of beauty.

45. In the history of our country, there are many stories about etiquette, such as: Lianlin Exchange, (), Sean Lu Na.

46. The swing range of the hand when walking ()-() is the best.

47. When clapping, pat the left palm with the right palm, not too much ().

48. The "TPO" principle of dress: T stands for (), P stands for () and O stands for ().

49. When accepting a business card, you should get up or bend over, grab the two corners below the business card and read it carefully in front of the other party.

50. The length of a suit and tie is based on the big arrow hanging on the tie ().

Olympic knowledge

On June (), IOC Samaranch announced that Beijing will be the host city of the 29th Olympic Games. Beijing won the right to host the 2008 Olympic Games. China people's centennial Olympic dream has come true.

2. Beijing will take "()" as the image target of Olympic tourism.

In the ancient Olympic Games, the highest honor awarded to the champion was the crown () woven from the top of the head.

4. Hosting the Olympic Games in Beijing is of far-reaching significance to China's modernization: first, to show () and promote the world's understanding of China; Second, strengthen () to promote China's economic construction; The third is to encourage () to improve the level of sports technology; Fourth, encourage () to achieve the three-step strategic goal.

The theme slogan of Beijing Olympic Games is "One Dream in the World", which embodies the essence and universal values of the Olympic spirit-unity, friendship, progress, (), () and dreams, and expresses the common desire of the whole world to pursue a better future for mankind under the inspiration of the Olympic spirit.

6. The International Olympic Committee adjusted some events of the 2008 Beijing Olympic Games, and finally determined them as () major events and () minor events.

7. The three concepts of Beijing Olympic Games are: Green Olympics, High-tech Olympics and People's Olympics.

8. The first modern Olympic Games was held in Athens, the birthplace of the ancient Olympic Movement, on 15.

9. The purpose of the Olympic Movement is to educate the youth with the Olympic spirit and () spirit, () and () through sports activities without any discrimination, and to contribute to the establishment of a peaceful and better world.

10, the Olympic spirit () means mutual (), (), () and fair treatment.

1 1, 1984 1, at the 42nd plenary session of the International Olympic Committee, the date of () every year was designated as "Olympic Day", which is also the anniversary of the establishment of the International Olympic Committee.

12. The International Olympic Committee (), referred to as the IOC for short, was established in 1894 and headquartered in Paris, France, and moved to (), which is known as an "international cultural city", on April 19 10, 2005.

13, International Olympic Committee, National Olympic Committee () and (), these three organizational systems play a vital role in the bottom-up development of the Olympic Movement, so they are called "the three pillars of the Olympics" ().

14. Olympic commemorative stamps have been issued since 1 year Athens Olympic Games.

15 and 1895, the Greek government designed a set of 8 Olympic commemorative stamps *** 12.

16. The design of Olympic commemorative stamps should highlight the customs and cultural characteristics of the host country and (a) the action modeling of outstanding athletes, and at the same time pay attention to the introduction of Olympic knowledge and rich content.

17, the flame burning in the main venue during the Olympic Games, namely (), symbolizes light, unity, friendship, peace and justice.

18. The Olympic flame is lit from Greece, the hometown of the Olympic Games, and then the torch relay is passed to the host country, reaching the host city the day before the opening of the Olympic Games. When entering the opening ceremony, the famous athletes of the host country usually hold the torch to light the blazing flame until the closing ceremony.

19, the modern Olympic Games from () to set up a gold medal.

20. In the first modern Olympic Games held in Paris, France, women entered the modern Olympic Games for the first time.

At the () Olympic Games held in Seoul in February1and (), table tennis, known as China's "national ball", was listed as an official event. At the Olympic Games, table tennis events include men's singles, women's singles, men's doubles and women's doubles.

22. In, at the Modern Olympic Games held in London, England, representatives from five continents got together for the first time, realizing the first reunion of the Olympic family, which became a historic event in the history of the modern Olympic Games.

23. The torch relay of the modern Olympic Games has been set up since the 1936 Olympic Games.

24. At the () th Modern Olympic Games held in Degmo, Sweden in, there was a wrestling competition without a champion. At that time, there was only one event in wrestling, Greco-Roman wrestling. In the final of the 82.5 kg class, the two sides came and went, twisted into a ball, and fought for 9 hours, but they couldn't tell the outcome, which made even the audience outside the stadium lose patience after watching the game. Finally, the referee had to cancel the game. Because the two sides were evenly matched, and there was no provision for tying for the championship at that time, the referee had to decide that the two athletes tied for second place. So this game became the only one in the history of the 100-year Olympic Games that didn't decide the champion.

The two world wars in the 25th and 20th centuries were originally planned to be held in 19 16, 1940 and 1944 () and ().

The 2008 Olympic Games and the 13 Olympic Games were forced to be cancelled.

26, 1920 At the 7th Olympic Games held in Antwerp, Belgium, the dove of peace was released for the first time ().

27. The publicity activities of "Etiquette Beijing, People's Olympics" in Beijing include six aspects: life etiquette, social etiquette, () etiquette, professional etiquette, campus etiquette and foreign etiquette.

28. 1976 At the 2 1 Olympic Games in Montreal, Canada, it was an anecdote that the number of people who came to report this Olympic Games actually exceeded the number of athletes.

29. 1956 16 The modern Olympic Games are held in () and () two continents at the same time, which is the only Olympic Games held in two continents at the same time.

30. The Olympic rings are the image representatives of the Olympic spirit and culture. The five rings of blue, yellow, black, green and red symbolize the world's recognition of the Olympic Movement. The five colors of the five rings are symbols of the five continents, representing () continent, () continent, () continent and () continent respectively. The sixth color, white-the background color of the national flag, means that all countries can participate in the competition under their own national flag, without exception.

3 1, the Olympic flag has a white background, which symbolizes purity. It is () meters long and () meters wide, with the colors of the Olympic rings in the middle.

32. 1920, the IOC officially defined the contents of the Olympic motto as "(), (), ()", which was first used in the 7th Olympic Games.

33. The Olympic Charter () is the highest document on the Olympic movement formulated by the International Olympic Committee (). It clearly defines the organization, purpose, principles, members, institutions, respective terms of reference and basic procedures of various Olympic activities.

The founder of the modern Olympic Movement is Pierre De Coubertin, a French social activist and educator. He is known as "()" because of his great contribution to the founding of the modern Olympic Movement.

35. The characteristics of the Beijing Olympic Games are "China style, humanistic style, times style and ()".

36. The first IOC president who directly participated in the torch relay was ().

37, 1908 During the 4th London Olympic Games, at a religious ceremony held in St. Paul's Cathedral in London, the British Archbishop Peter Yu said a famous saying that has been widely praised so far: "The important thing in the Olympic Games is not victory, but participation." This sentence deeply touched the presence of Coubertin, so he identified "()" as one of the slogans of the Olympic Movement.

38. 1900, an Indian named Noro prichard participated in the second modern Olympic Games held in Paris with the British delegation, and won two runner-ups in the 200m and 200m hurdles, making Noro prichard the first athlete to participate in the Olympic Games and win a medal.

39, 1992, in the shooting competition of the 25th Olympic Games held in Barcelona, China female athlete () beat all male athletes to win the championship in the two-way butterfly competition without gender distinction, becoming the only female athlete who beat male athletes to win the gold medal in modern Olympic history.

40, 1992, at the 25th Olympic Games held in Barcelona, China (), 13 years old, won the gold medal of women's 10 meter platform diving with the score of 4610.43, becoming the youngest Olympic champion in the 20th century. Her record is in the Guinness Book of World Records.

Fuwa is the mascot of the 29th Olympic Games in Beijing in 2008. Their shapes include fish, giant pandas, Tibetan antelope and swallows.

And the image of the Olympic flame. Every doll has a catchy name: Beibei, Jingjing, Huanhuan, Yingying and NiNi. When the names of the five dolls are linked together, Beijing's kind invitation to the world will be read out.

)"。

42. The first athlete in China to win an Olympic gold medal was a shooter from China (). At the 23rd Los Angeles Olympic Games, he won the championship by beating the best athletes from all over the world with a score of 566 rings, which wrote a new chapter in the history of China Olympic Games.

43. Known as a "diving prodigy", () won the Asian Games, World Cup, World Championships and Olympic Games at the age of 14. 1992 At the 25th Olympic Games held in Barcelona, China won the gold medal in the10m men's diving competition, which was China's first Olympic gold medal.

44, 1992 At the 25th Summer Olympic Games held in Barcelona, the Shanghai girl () won the first Olympic swimming gold medal for China.

45. At 2: 40am on August 28th, 2004, China () won the men's 10 meter hurdles final gold medal with12second 9 1! This achievement not only broke the Olympic record of 12.96 seconds, but also tied the world record of 12.9 1 set by British Colin Johnson/kloc-0 in Stuttgart, Germany on August 20th, 993! Liu Xiang created the history of China and even Asia, and became the first yellow race to win the world championship of track and field sprint in the Olympic Games.

46. 1992 At the 16 Winter Olympic Games held in Albertville, China's female speed skater () won the runner-up in the 500m and1000m, ending the history of no medal in the China Winter Olympics.

47. Lou Yun, the China men's gymnastics team, participated in two consecutive Olympic Games, 1984 and 1988, and won the vault at these two Olympic Games. So it is called "()".

48. The China athlete who participated in the Olympic Games the most times was the shooter (). He participated in the 23rd to 28th Olympic Games. He is the only "six-time veteran" in China.

49. China won () gold, () silver and () bronze medals in the 20th century Olympic Games, with a total of 238 medals.

50. The torch relay of the 2008 Beijing Olympic Games will cross Mount Everest, the highest peak in the world, which is an unprecedented initiative of the Olympic Movement. This task not only requires mountaineers to climb Mount Everest at an altitude of () meters to carry the Olympic flame, but also requires alpine photographers to climb Mount Everest and broadcast it live on TV, which is a brand-new test for China mountaineers and alpine photographers.