Is the work of the merchandiser reliable?

The work content of logistics documentary:

1, in-transit tracking and abnormal feedback

According to the dispatching instructions, follow up the situation of relevant transportation suppliers or drivers during transportation, give timely feedback to the leaders of transportation departments for the abnormal situation on the way, and follow up the results.

2. Receiving handover tracking

(1) Goods tracking: confirm the goods delivered to customers in good condition, record the actual delivery time, and understand the opinions of the consignee.

(2) Receipt tracking: Understand the receipt signing situation. If there is any abnormality, ask the deliveryman to communicate with the customer on the spot according to the company's regulations to avoid the return of unqualified receipts as much as possible.

3. Receipt management

(1) Follow up with the courier company, keep the receipt and return it to the originating company within the specified time.

(2) Sort out the receipts according to customers, time and destination, check the outstanding receipts against the receipt tracking table, give feedback to the superiors in time when problems are found, and track the results of receipt re-signing.

(3) Make a receipt handover list, deliver the receipt to the customer before the date stipulated in the contract, and feed it back to the financial personnel for collection of accounts receivable.

The ability of excellent logistics salesman;

1. Documentary is the core and most important work of the third-party logistics company. He handles all kinds of work on behalf of the company image, so the merchandiser must have a high sense of responsibility and high requirements for operation.

2. After the merchandiser leads the vehicle into the loading area or waiting area designated by the customer, he should first communicate with the customer and the customer's field personnel to understand the size and weight of the goods, and at the same time confirm it with his own tools, and carry out virtual and reasonable loading in the exercise book according to the overall size and tonnage of the goods, and explain it; If it is inconsistent with the matters discussed beforehand, communicate with the driver in advance.

3. Due to unexpected events, the on-site merchandiser needs to renegotiate the freight with the driver. We should follow the principle that the price is lower than the psychological price first (bid first, then the driver) and strive for the initiative in negotiation. Then, through the method of self-writing, self-directing and self-acting, we give concessions to the driver appropriately to reach the price of our psychological bid. Never let the driver bid first, and then we will make a counter-offer.

4. After the on-site emergency is handled, the driver's poncho should be checked and the driver should be educated on the spot. Pay attention to safety on the road and deliver it in time. On the way, the mobile phone should be turned on, and the signed receipt should be sent back in time for on-site education and cooperation with other departments of the company.

5. For goods with valuables, in order to avoid the occurrence of drivers taking the goods by themselves, we should be vigilant. At the same time, we should check the frame number of the vehicle and verify the home phone number provided.