Teller's speech

A good speech can guide the audience and make them better understand the content of the speech. In the ever-changing and ever-changing new era, the frequency of speaking is getting higher and higher. Do you know the format of the speech? The following are the speeches of eight cashiers I collected. Welcome to read the collection.

Cashier's speech 1 Hello, leaders and colleagues!

I am very glad to have this opportunity to talk with you about some feelings and experiences in my work. The topic of my speech is: based on my own work, be a good customer care provider.

If you were a drop of water, would you moisten an inch of land? If you are a ray of sunshine, do you light up a little darkness? If you were a screw, would you stick to your post forever? This is a passage in Lei Feng's diary, telling us to play our potential and make the greatest contribution in any position!

In fact, dedication is not harsh on anyone. You can't grow into a towering tree and become a pillar. You might as well be a grass and give a little new green to your youth. We can't embrace all rivers with a broad mind like the ocean, how can we not become a stream holding nectar for our land? Can't be the darling of heaven, why not inherit the spirit of love and dedication and contribute to the development of XX?

People living in the world always have a goal and a development direction. Simply put, they must have a support to make a living. Since the development of XX is regarded as a lifelong career, they will unreservedly dedicate their ideals, beliefs, youth and cleverness to this solemn choice, just as fish love the sea and bees love flowers! How can we show this love and express this feeling? We will choose to give without hesitation. There is a slogan that says well: if you don't love your job, you will be laid off, and if you don't work hard, you will be unemployed! The specific point of love and dedication is to do your own job, do every little thing well, and seize every minute. I want to serve customers with a smile and do a good job of collecting money.

Now I am working as a cashier. The cashier is not as simple as I thought. They not only have intense mental work, but also have great patience and care. Because we are engaged in the service industry, when customers have any dissatisfaction and complaints, even if it is the customer's fault, we can only say, "I'm sorry, it's our fault." And try to explain it clearly to customers until they are satisfied, because customers are always right. We are a shopping mall that depends on customers for survival, not a court that distinguishes right from wrong. At this time, personal dignity is not important, and the image and interests of XX come first.

All the staff of our department store always serve every customer with a positive, enthusiastic, active and thoughtful attitude, because serving customers is our honor and honor, and maximizing customer demand is our eternal purpose and pursuit. Now I have been deeply integrated into this group, and I am also moved by our lofty professionalism. They all contribute silently in their ordinary posts, and they also reap their own happiness and happiness. Now, I finally understand why XXX can have such an impressive performance. A drop of water can reflect the brilliance of the whole sun and the morality, quality and professionalism of all XXX people from the professionalism of all our employees. The vigorous development of XXX embodies everyone's hard work and sweat.

The development of XX needs talents, and the development of XX also creates talents. I hope all of us can cherish what we have now and cultivate ourselves into qualified talents that XX needs. Gold is shining everywhere, which can show your bright light in XXX!

Let's base ourselves on our duties, serve with a smile and be good customers' caring people! Finally, I wish XX a more brilliant tomorrow!

2 xx supermarket is located in the most prosperous section of Xing 'an Street, Qian 'an City, Hebei Province. As a citizen of Qian 'an, xx supermarket is well known. It is a large comprehensive shopping mall with tens of thousands of commodities!

The company was established in June of 1999 1 1 year, that is, before June of 12, xx supermarket began to set sail in this city and in this vast business sea! The ups and downs experienced 12 spring and autumn, during which 12, xx supermarket opened a township branch and a county branch. Based on Qian 'an, facing Jidong, radiating the whole country, going international and realizing collectivization and modernization are the goals of xx people, leaders and all employees! Xx supermarket is like a weak tree without wind and rain. In a blink of an eye, it has grown into a tree in the sky, and its branches and leaves are so firm and tall!

I just entered the enterprise, and I am also a member of xx. My position is an ordinary cashier, a department store on the first floor of xx. The cashier's work greatly improves a person's will and carefulness, and the cashier's post is the last level of the transaction procedure! Excellent service and psychological quality are necessary for every cashier. Never allow a little sloppy and greedy desire!

Speaking of our cashier skills, our business proficiency is first-class. 100 banknote counting speed is only 22 seconds, and the accuracy is also very high. When entering the bar code, you must do blind typing, which is very fast and flexible fingers bounce skillfully and lightly on the keyboard. At the same time, it is also laying a good foundation for the inventory at the end of the month. Leaders will also check our cashier skills from time to time, and cashiers usually practice very hard! Counting banknotes and typing bar codes are the most basic technical requirements for cashier's work! Equivalent to the cashier's chopsticks and bowls. If these two items fail to meet the requirements, you are not a qualified cashier. Therefore, as a member of the cashier team, you must be strict with your professional level and mentality, and your rigorous technology and sincere service attitude must be fully reflected in the cashier department. To build an elite and capable team, no matter where we are placed, they are all illuminators and the best!

Our cashier department wears uniform clothes every day and treats every customer with full spirit, so we have our own vows and three spirits! Our oath: Today, we will make unremitting efforts to make our customers happy and satisfied with the most enthusiastic attitude and the most serious and responsible spirit! Three spirits: (1) Sincerely thank customers for coming; (2) Create shops that touch customers; (3) Carefully observe customers' needs.

We sincerely treat every customer who comes to the mall with a grateful heart. Our store should make every customer shine at the moment, make customers familiar and get used to shopping in xx supermarket. Our employees must observe customers and meet their needs!

Do your duty. We stick to our posts every day and are not careless at all. We in Qi Xin work together to reduce the error to zero, and at the same time our cashier department has also attracted the attention of leaders!

Since I entered this enterprise, I have deeply realized the fairness, harmony and team cohesion of the enterprise. In this enterprise, there are middle and high-level leaders and all employees who are striving for the same goal. As the saying goes, everyone should bear the burden of gold!

Cashier's speech article 3 Hello everyone! My name is xx, and I am X years old this year. I have been a cashier for several years. In these years of study and work experience, I deeply understand the importance and rigor of being a cashier. If you want to do a good job as a cashier, you must have three hearts:

First of all, be careful

The cashier is exposed to money every day. Any increase or decrease in points should be responsible, and there is no room for carelessness. This requires bankers to be very careful. Carefully check every account, and on the basis of confirmation, go through the customs formalities for the guests as quickly as possible. Don't be afraid of trouble when collecting money. Every card must be checked by a money detector. If there is no money detector, it should be carefully identified by working experience. When you are not sure, you should quietly ask your colleagues for help, and never cause dissatisfaction among the guests.

Second, patience.

Patience includes two points, one is patience with work. To put it bluntly, the cashier's job is actually very simple, which is nothing more than accounting and collecting money. Over time, employees will inevitably have negative psychology and some careless emotions. I feel skinned. It's nothing serious. Often this will lead to unclear accounts. It will directly affect the job evaluation and salary of employees. Therefore, this requires employees to have great patience and keep a clear head at all times. Think of every account as a new beginning. Check it carefully. The second is patience with the guests. Because we must be a service industry. You will meet all kinds of people at work. But no matter what kind of guests, they are our god of wealth. As long as we can send a sweet smile at any time and gently say sorry to any guest, everything will be solved. Once a leader asked us with such a famous saying, he said: It is not simple to do a simple thing well for countless times. I think this is the most appropriate way to describe the cashier's job.

Third, loyalty.

Loyalty is loyalty to the boss and loyalty to the company. Cashier's work itself is also a part of finance. So you should abide by the financial rules in your work. Don't ask what you shouldn't ask, don't say what you shouldn't say, and don't think what you shouldn't think. Only with an honest attitude and a healthy mind can we do a good job as a cashier. In the process of work, employees must take the company as their home, put everyone's interests first, ignore the selfish interests of their own families, and obey the arrangement of the leaders.

To sum up, this is my understanding of cashier's work. If you can give me this opportunity to be a cashier, I will be strict with myself, work hard, unite my colleagues and solve problems for the leaders. If you don't believe me,

Just give me this chance and you will know at a glance.

Extended reading of cashier's competitive post speech —— Notes on speech writing

1. To speak, we must first understand the audience, pay attention to the composition of the audience, understand their personality, age, education level and birthplace, and analyze their views, attitudes, hopes and demands. Only by mastering these can we decide how to attract and convince the audience and achieve good results.

happy castle

2. A speech should have a focused and distinct theme. No one wants to listen to a speech without center, focus and order. A speech can only have one center, and the whole content must be closely centered around this center in order to impress the audience.

3. A good speech should not only have enthusiastic encouragement, but also calm analysis, and organically combine lyricism with reasoning, so as to be moved by emotion and understood by reason.

4. The language of the speech should be accurate, concise, vivid and easy to understand. You can't tell lies, big talk, empty talk or be too abstract. We should use metaphors and colloquial language to explain things in simple terms, concretize abstract truth and visualize conceptual things so that the audience can understand and understand them.

Cashier's speech 4 Leaders:

It is a great honor to speak here today as an excellent employee representative. First of all, thank the leaders for their love and colleagues'.

Strong support.

As a cashier, I come into contact with different types of guests every day and provide different services for different types of guests. Our service tenet is "regarding customers as God", and our service principle is "making customers convenient is the highest criterion, customers' demand is the highest command of service, and never say' no'". When guests enter the hotel, they will feel cordial and feel at home when they see our warm smiling faces. Even if we encounter some unpleasant things in the checkout service, if we still greet each other with a smile,

No matter how unreasonable the letter is, there is no reason to lose your temper. As the saying goes, "meet with a smile and forget the enmity"!

The cashier at the front desk is the last department that guests contact before leaving the hotel, so they usually complain to us about the hotel service when they check out. Although these problems are not caused by the cashier, we can't be "superior", which will make the guests doubt the management of the whole hotel, thus deepening the distrust of the guests. So calmly explain the situation to other individuals or departments and ask for help. After the problem is solved,

We should ask for the opinions of our guests again, and let them go home satisfied.

"Although the sword is good, it is not constantly sharpened" and "after diligent study, you don't know enough". Only learning can constantly sharpen a person's character, improve moral cultivation and improve service skills. Let's take a vigorous step, forge ahead and work hard.

For our tomorrow, work hard and work hard!

Finally, once again, I would like to express my sincere thanks to all the leaders and colleagues who have supported and cared about me.

It is almost a household name to mention supermarket now, but when I heard the name of supermarket when I was a child, I didn't know what it was. Out of curiosity, I asked the adults, and their answer was simple. Supermarket is a food factory engaged in food processing, so it was always a vague concept in my heart at that time and became a mystery in my childhood.

Only when I grew up did I know that the supermarket is a comprehensive export-oriented enterprise engaged in food processing, seed breeding, packaging manufacturing, architectural decoration and entertainment. It used to be a national first-class township enterprise, leading enterprise and large taxpayer, with 25 Chinese-foreign cooperative companies and domestic-funded companies. This is my initial understanding before I came to the supermarket, and the mystery of my childhood has finally been solved.

Looking at the vigorous development of supermarkets, I often wonder why the scale of supermarket enterprises can develop so rapidly, some enterprises will declare bankruptcy in a short time, some enterprises can barely maintain themselves in the ever-changing shopping malls, but supermarkets can remain invincible in the fierce competition. What is the magic weapon he is proud of in the business war? This has also become another mystery in my heart. I think, if I have the opportunity to squeeze into the supermarket, maybe I will have a deeper understanding of it.

The opportunity always comes. When I heard that the supermarket shopping plaza just built in the supermarket needed to recruit cashiers, I did not hesitate to sign up. Once upon a time, the cashier job was full of curiosity and yearning for me, not to mention the supermarket shopping plaza, and I didn't hesitate. Fortunately, I was really hired. When I received a phone call informing me of my report, the copyright of my article belonged to the author! I was so excited that I stayed up all night and began to plan the grand blueprint of my life. I felt infinite pride and glory for finally becoming a supermarket person, and finally I could breathe with the supermarket I admired for a long time. However, there is a big gap between reality and imagination. Cashier is not as simple as expected. There is not only high-intensity mental labor, but also very hard physical labor. Because I didn't prepare a pair of flat shoes to wear to work before coming, I can only wear those fashionable but uncomfortable high heels. During the checkout process, some customers forgot to weigh and ran back to weigh as quickly as possible. At the end of the day, the whole person is as tired as falling apart. My legs and feet are swollen. At that time, I really regretted quitting my comfortable job, only blaming myself for being too ambitious. That night, I lost sleep again. I've thought a lot. Should I go or stay? Should I go back and sit for eight hours every day? Or should I stay and exercise myself? You know this is my dream unit and job. Should I give up so easily? Besides, there is still an unsolved mystery in my heart. After careful consideration, I finally decided to stay, because only a growing enterprise like a supermarket can better provide me with unlimited development space. There won't be too many opportunities in a person's life, and I can't just miss them. So I wrote in my diary: If my previous unit trained me, let the supermarket exercise me.

In my later work, I saw with my own eyes and personally realized that a supermarket person, especially a person in the service industry, should have the morality, quality and integrity, as well as the necessary sacrifices and contributions. Our foreman, director, supervisor, director and even store manager are meticulous in their care and conscientious in their work. Their spirit of dedication and love for their posts is an example and model for all of us to learn. We all see their hard work and pay, and remember them in our hearts. Our director and store manager are both external professionals. Most of them are far from home and seldom go home. Even the Spring Festival is spent with everyone. Everything in the shop is the focus of their lives. They even rushed to the front line to serve customers with us, so kind and kind, but they didn't pretend to be leaders. Because we are engaged in the service industry, when customers have any dissatisfaction and complaints, even if it is the customer's fault, we can't argue with customers, only say: I'm sorry, it's our fault. And try to explain it clearly to the customer until the customer is satisfied, because the customer is always right. And we are a shopping mall that lives on customers, not a court that distinguishes right from wrong. Personal dignity is not important at this time, but the image and interests of the company are the first.

All the staff in our supermarket shopping plaza always serve every customer with a positive, enthusiastic, active and thoughtful attitude, because it is our honor and glory to serve you. It is our eternal purpose and pursuit to meet the needs of customers to the maximum extent. Now I have deeply integrated into this group, and I am also moved by the lofty professionalism of our supermarket people. They all contribute silently in their ordinary posts, and they also reap their own happiness and happiness. Now, I finally understand the reason why supermarkets can have such impressive performance. A drop of water can reflect the brilliance of the whole sun, and reflect the morality, quality and professionalism of all our supermarket people from the professionalism of all the staff in our shopping plaza. The vigorous development of supermarket morality embodies everyone's hard work and sweat. More importantly, we also have a respected president with a long-term strategic vision and a company manager. With their keen insight, they stood at the forefront of the times. When they realized that the original business model could not meet the market demand, they immediately changed their business format to meet the market demand. They have worked hard for the development of the enterprise, which has led to the glory of today's supermarket. Aren't these all the answers I am looking for? At this time, I'm glad I didn't leave because of an idea. In that case, the mystery I once had may never be solved.

The development of supermarkets needs talents, and the developing supermarkets have also created talents. I hope everyone can cherish what they have now and cultivate themselves into qualified talents needed by supermarkets. Gold shines everywhere, and you can shine in the supermarket!

With the footsteps of spring, our supermarket has ushered in a year full of hope. As an old employee of Chongqing Supermarket # #, I grew up step by step. My name is 24 years old, and I am now a cashier in the office writing online shop of Chongqing Supermarket. I'm competing for the position of Assistant Director of Operation Logistics in Jinshan Store. When I walked out of school with great ambition and entered the society to take part in the work, I had an indissoluble bond with Chongqing Supermarket # #. In the golden autumn of October in XX, I put on a red vest in the supermarket and became a cashier in Chongbai Supermarket # # # with the opening of the shopping mall and the soaring celebrations. Looking at the red vest on my body, I am both excited and nervous, but more proud and proud, and I also deeply feel the great responsibility on my shoulders. Although I am an ordinary cashier, my every move, every word and deed. It represents the image of the enterprise and is the window of our Chongqing supermarket's external service. When I stepped onto the cashier, I made up my mind: I must work hard, be a qualified and excellent cashier, live up to the company's training and the trust of leaders, and don't regret it every day!

In the cashier position, I handled more than10 million in cash, but I didn't miss a penny; The night shift is coming off. As long as there are customers who don't leave the store, my cash register won't close. If I go to work a few minutes earlier and get off work a few minutes later, it will make the leaders pay more attention. Not long after I became a cashier, I was rated as an "excellent employee" of Chongqing supermarket and received a bronze "honorary certificate" issued by the manager, which fully proved that I have no regrets every day of my work.

First of all, my personal situation

I graduated from Chengdu Hydropower School majoring in economic information management. I am 24 years old and grew up with Chong Bai. Since I started working in the supermarket department of Chongbai Shopping Mall on October 28th, 65438 XX, I have gained a deep understanding of the chain operation mode through continuous learning in my work, and my ideological, political and business skills have been greatly improved.

I think I have the following advantages in competing for the position of Assistant Director of Operation Logistics in Jinshan Store.

1 is an upright character, good cultivation and perfect work style. Always be open-minded, fair and decent, considerate, kind to others, and don't make small moves. I have always believed that a person's noble sentiments and accomplishments are not created out of thin air, but cultivated through continuous study and practice. Therefore, whenever I have time, I will work hard to strengthen my study and make myself a person with noble sentiments and self-cultivation without affecting my work. Can bear hardships and stand hard work, serious and responsible. I do what others don't want to do and what others ask me to do first. Never take the blame, jobbery, and compete with others for fame and profit. The work assigned by the leader always tries his best to do it, and never shirks it without reason.

2. It is the quality and ability of comprehensive organization and coordination. Know the general situation, take care of the overall situation, deal with problems comprehensively, and work conscientiously and responsibly. Have the quality of uniting comrades and correctly handling relations with leaders and other comrades; Doing things can be clear-headed, restrained and clear-headed, just right.

I love my job and follow the principle that I will do my best to do it well. Never flinch when encountering problems, try to find solutions and improve your working ability in the process of solving problems. I have high business skills. During the five years of cashier work in the supermarket, I can integrate theory with practice, be familiar with the operation and maintenance of cashier system, and understand the workflow and operation mode of the store. In XX, he was named as an excellent employee in the store and an excellent post demonstrator in the mall in XX.

4. Have a strong sense of innovation. I am active in thinking, quick to accept new things, and love learning, thinking and putting forward new ideas. I attach great importance to exerting subjective initiative in my work, and have a strong sense of innovation and advancement, which is conducive to opening up a new situation in my work, especially suitable for enterprise management under fierce market competition.

Second, the understanding of competitive positions.

As an assistant to the operation and logistics supervisor, you must be familiar with the workflow of the store and assist the supervisor in daily operation. Be able to organize the acceptance of all kinds of goods to ensure the quality of the goods in storage; Be able to enter all kinds of purchase and return documents according to the operating rules of the information system, organize and guide them, and do a good job in safety prevention according to the relevant safety system; Organize related gift distribution management, handle customer complaints and improve after-sales service; Organize return management and invoice management; Guide and supervise cashiers to work in strict accordance with relevant systems and procedures.

Cashier's speech 7 Leaders:

It is a great honor to speak here today as an excellent employee representative. First of all, I would like to thank the leaders for their love and their strong support.

As a cashier, I come into contact with different types of guests every day and provide different services for different types of guests. Our service tenet is "regarding customers as God", and our service principle is "making customers convenient is the highest criterion, customers' demand is the highest command of service, and never say' no'". When guests enter the hotel, they will feel cordial and feel at home when they see our warm smiling faces. Even if we encounter some unpleasant things in the checkout service, if we still greet each other with a smile, I believe that no matter how unreasonable the guests are, there is no reason to lose their temper. The so-called "meet and laugh"!

The cashier at the front desk is the last department that guests contact before leaving the hotel, so they usually complain to us about the hotel service when they check out. Although these problems are not caused by the cashier, we can't be "superior", which will make the guests doubt the management of the whole hotel, thus deepening the distrust of the guests. So calmly explain the situation to other individuals or departments and ask for help. After the problem is solved, we should solicit the opinions of the guests again, so that the customers can return with satisfaction.

"Although the sword is good, it is not constantly sharpened" and "after diligent study, you don't know enough". Only learning can constantly sharpen a person's character, improve moral cultivation and improve service skills. Let's take vigorous steps, forge ahead, work hard and strive for our tomorrow!

Finally, once again, I would like to express my sincere thanks to all the leaders and colleagues who have supported and cared about me.

Cashier's Speech Article 8 Each of us has our own different roles in the real world. In their own posts, both leaders and ordinary employees are doing their duty and doing their best for the development of shopping malls.

Then I want to ask you a question: Do you think you have made great contributions to the development of xxxx? Maybe you will say, I am an ordinary employee, working in an ordinary post, what can we do? Those are the things that the leaders consider, and they have nothing to do with me. Here, I want to say loudly: you are wrong! In an ordinary post, although you and I are just a drop in the ocean, our practical actions of loving our posts and dedication will surely become a solid foundation for the development of xxxx.

In a blink of an eye, I have been in xxxx for eight months. Looking back at the empty shopping mall before the opening training, I feel a lot when I look at the bright hall today! The cashier team has been cooperating actively, and I have changed from standing at the front desk nervously collecting money to a skilled and thoughtful job today. First of all, I am proud to work in this superior environment, so I have been working hard!

I study business knowledge hard. While ensuring the speed and accuracy of collection, I promoted to customers, relatives and friends with the help of a series of activities carried out by the mall, improved the popularity and reputation of our mall, and saved money for the mall bit by bit from the little things around me. Don't think that if you don't do small things, the power of unity will be great. Maybe we did some trivial things and saved a lot of money for the mall.

Cashier is the second main body of the first-line service in shopping malls. It also represents the service image of the mall. We should establish a good window image for the shopping mall with high-quality service attitude, standing in the position of customers and professional business knowledge!

The development of xx can not be separated from our concerted efforts in Qi Xin, and personal development can not be separated from xx. As long as we overcome the current difficulties, I believe that tomorrow of xx will be brilliant!