What are the main contents of the written examination for recruiting hospital toll collectors?

Pre-job training questions for hospital outpatient toll collectors

(Total score 100, test time 60 minutes)

Name: Answer Time: Actual Score:

1. Fill in the blanks (20 points, 65438+ 0 points for each blank)

1, outpatient expenses are subject to three-level audit control, namely,,, respectively.

2. The capital of RMB 2,365,003.20 shall be:

3, fire safety four ability construction, four ability refers to,

、 。

4, our hospital "diagnosis first, then settlement" means.

5, the latest outpatient performance appraisal scheme of the finance department, democratic evaluation of toll collectors,

Check attendance and night shift.

6. The Measures for Rewards and Punishment of Work Quality Management of the Finance Department stipulates that if the shift is changed at will without the consent of the report, the first fine will be 100 yuan, the second fine will be 200 yuan, and it will be handled for more than three times (including three times).

7. The fraud in the reward and punishment measures for the quality management of the financial department refers to the act of seeking personal interests through means.

8. In order to increase his workload, the toll collector Wang decomposes the charging work.

9. The fire alarm telephone number in the hospital is, and the alarm telephone number outside the hospital is.

10, the toll collector must strictly implement the financial system, prepare and print various outpatient charge reports according to the regulations, and deposit the money in the bank correctly and in time, so as to achieve daily settlement, and all unpaid cash on that day must be deposited in the bank.

Second, multiple-choice questions (10, 2 points for each small question)

1, the basic requirements of dedication include ().

A. Have a correct understanding of your occupation and establish a sense of professional honor B. Love your job and work hard.

C. be careful and meticulous D. be loyal to your duties and do your duty.

2, the basic requirement of honesty and self-discipline is ().

A. establish a correct outlook on life and values. B. distinguish between public and private, not greedy and not occupying.

C. keep secrets and keep promises, and don't be tempted by interests. D. obey the law and do your duty.

3, toll collector job requirements, the following statement is correct ().

A. strictly abide by all hospital rules and regulations. B. don't be late and leave early.

C. Eat at work D. Open the window for business 10 minutes in advance.

4, the toll collector must be civilized and polite service, the following statement is correct ().

A. work with work marks. B. Dress neatly, have a civilized language and have a kind attitude.

C. Be dignified and patient. D. generally don't quarrel with patients.

5, according to the computer network security management regulations, the following statement is incorrect ().

A. Play games B. Read novels C. Listen to songs D. Use your own USB flash drive.

Three. True or false (20 points, 65438+ 0 points for each small question)

1. The toll collector Zhang San collects money every day and deposits it in the bank the next day. These statements and other information are accurate. ( )

2. Since everyone is an outpatient toll collector, the receipt of the outpatient toll collector and the toll collector stamped with the special seal for charging can be borrowed from each other. ( )

3. The toll collector is not an accountant and does not need an accounting qualification certificate. ( )

4. Outpatient toll collectors must open the window for business according to normal working hours 10 minutes in advance, and shall not delay opening the window or close the window in advance. ( )

5. Patient Li is Zhang's classmate. One day, Li went to the hospital to see a doctor. Doctor Huang gave a CT examination, but due to the CT failure that day, Li Wei was able to check as scheduled and asked for a refund. However, Li accidentally lost the receipt of outpatient charges. Li found the toll collector Zhang to ask for it. Zhang considered that he was a classmate and believed that Li would not lie, so he handled a refund for him. ( )