Job Recruitment Website - Job information - Is it true or not that China Mobile recruits telephone operators to answer only?

Is it true or not that China Mobile recruits telephone operators to answer only?

It's true.

Mobile customer service is mainly responsible for answering the manual hotline of 10086, and providing China mobile users with high-quality telephone services such as inquiry, business consultation and answering, customer complaint handling, value-added business handling, and customer suggestion acceptance.

The job of mobile customer service is to sign a contract with the applicant. If the job content is not clear, you should understand it clearly during the interview.