Interview skills of sales consultant in 4S shop

Automobile sales is a job with high comprehensive quality requirements. In interviews, sales consultants are usually asked about their past performance. As an automobile sales consultant, we should not only pay attention to our own performance, but also ignore the details. The following small series brings you the interview skills of 4S shop sales consultants. Welcome to read.

In response to the interview of 4S stores, we can start from the following aspects:

Preparation, actual combat, etiquette, tracking

Doing these aspects well will increase your chances of success in the interview. Let's know what to prepare in the preparation stage first. This can also be shared with you from three aspects:

1, dress preparation, accounting for 30%.

2, psychological preparation, accounting for 40%

3, knowledge preparation, accounting for 30%

First, let's look at our clothes. For example. For example, you have an interview in a 4S shop today, but your interview time is coming. You are still playing ball at this time. Once you see that the time is up, you put on your jersey. And this jersey smells of sweat. Not only that, because playing ball is obviously dirty. But this is how you go to the interview. Will our interviewer let you go to the interview like this? I'm thinking, if I want you, it's really possible that the sun is coming out in the west. Is it important to wear clothes when we interview? It's actually very important.

Since dress is very important, what kind of dress is more appropriate? I think we should pay attention to four aspects when applying for the job of sales consultant in 4S stores. What about the four aspects?

1, professional wear

Why do you wear professional clothes? Because you are interviewing a sales consultant, if you are interviewing a model, I don't recommend you to wear professional clothes, so the industry decides what we should wear for the interview. The sales consultant asks you to obey the management. The potential meaning of professional attire is that you are a person who obeys the management and exists in the interviewer's subconscious.

2. Dress generously.

Dressing generously means that you are a person who is easy to accept foreign affairs, and you are an extrovert, which is what you need in sales. If you dress conservatively or introverted, it means that you may be introverted and cautious, which is a bit contrary to the professional characteristics of our sales consultant, so you'd better dress generously.

Step 3 be clean

This is actually an aspect required by all walks of life. If you wear dirty clothes, you don't pay attention to your image and details. It's hard to imagine how well you will do in your work in the future.

4. Neat

Cleanliness is also something we must pay attention to during the interview. If your clothes are sloppy, the interviewer will subconsciously think that you are a sloppy person. No interviewer will value a sloppy person. Do you think a man dressed like a beggar is very capable? I don't think you will. Gfd is our first impression of the interviewer. We must make him better.

Our sales consultants should pay attention to the above four points in dress preparation. I don't think the problem is too big, but please remember to prepare for your gfd, otherwise your interview success rate will not be too high. Now people in society basically think so: you are what you wear.

After dressing up, let's take a look at the mentality that accounts for a large proportion in preparation. Mentality can be said to have played a decisive role in our interview. If you have a bad attitude, it is difficult for you to play your normal level during the interview.

When I was tutoring Mercedes-Benz in the store, I saw that they were hiring, and I was also nosy. Because I am also an automobile major in college, I want to recommend a junior to come in. After all, it is a relatively high-end brand. Their sales manager also said that my recommendation in the past would definitely be better and more popular. I just heard from the teacher that a student with good grades and good interpersonal relationship is a student cadre, so I recommended this. I gave him the phone number of the sales manager and asked him to contact him. But later, the student was not hired, so I called the sales manager. The sales manager politely told me: Teacher, I don't have the courage to tell you not to tell me, but now that you have told me, I think it is necessary to explain to you that it is ok for you to recommend this student to perform at school, but when he came to our interview, his hands and feet were shaking and his speech was a little incoherent, so we discussed it later.

From this incident, we can at least see that my junior must be nervous and have a wrong attitude, which leads to this situation, which shows how important the attitude is to the candidates. In fact, to correct the mentality, we can start from three aspects:

1, don't demand perfection.

Step 2 build confidence

Step 3 treat it with a normal heart

It may not be that easy to do these three things. I also offer you three points here. If these three points are achieved, it should be very helpful for us to adjust our mentality. First, don't be a lame perfectionist. Perfection is not beautiful, and no one can be perfect. The second point is to do more positive self-suggestion before the interview. I see that many interviewers are scared to death by themselves before going to the interview, and they are always worried about what I will do if my interview is unsuccessful before the interview. What if I don't speak well I was scared before the interview. Actually, it's not necessary Instead, you must give yourself some positive hints and tell yourself that I can do it. I'm sure I can beat other applicants. That's right. When we went to the interview, someone told me that we could actually listen to some inspirational songs. I think this idea is quite good. Another thing to pay attention to is not to flatter the interviewer too much, so the interviewer may think that you are an apple polisher or lower your interview score, so please be modest and don't overdo it, because it will be counterproductive. In addition, try to remind yourself to control your anxiety during the interview.

Next, let's take a look at the contents of our last exam preparation and the knowledge we should prepare. I will explain it to you from five aspects:

1, automobile industry knowledge

The knowledge of automobile industry refers to the development trend of our automobile industry now. What brands are there in the market now, what are their sales volume, what are their advantages and disadvantages, and the price is in the upper-middle range. This question may be mentioned by our interviewer during the interview, mainly to know your understanding of the automobile industry. Why are you prepared? Because professional interviewers will consider the breadth of your knowledge, if you have a wide range of knowledge, you may talk more with customers in future car sales, which is of great help to sales.

2. Know the brand you interviewed.

You definitely need to master this. If you apply for someone else's brand, you don't even know the most basic logo. On the one hand, I think you don't respect the interview company, on the other hand, it may show that you don't care about this job. Otherwise, why? If you are like this, why should the interviewer want you? So we'd better know the brand to be interviewed before the interview, such as which country he is from, what is his history and what is his price? What model is on sale and so on. , these should be understood.

3, the basic structure of the car

If you go for an interview, you don't even know an engine. At this time, our interviewer may wonder how long it will take to train you and how much it will cost. Because you don't know anything, he wants to make some comparisons.

4, interpersonal skills

All work is based on interpersonal relationships. If you can't do well in interpersonal relationships, you will never do well in anything, because you are troubled by interpersonal relationships every day. This is what Carnegie said. Basically, all interviewers will look at this aspect of you. How do you handle your relationship with your colleagues, your relationship with your boss, what to do when you encounter disputes, and what to do if you don't like your colleagues? Wait, so when we go to the interview, we should learn some interpersonal skills.

5, sales skills

You may not have done sales, but many interviewers will still ask this question, because it may examine your thinking mode and whether your mode is similar to car sales, so we should also prepare in advance.