Five articles on self-evaluation of back office work in sales department

Life is a competition that has been shortlisted and eliminated countless times. Whether you are short-listed or eliminated, you must have a heart that transcends yourself, challenges yourself and overcomes yourself. And a spirit of being unwilling to lag behind and struggling hard. The following are five self-evaluations about the back office work in the sales department that I compiled for you, hoping to help you. Welcome to read the reference study!

Self-evaluation of back office work in the business department 1

I have been engaged in office work for two months, and I am very grateful to the company for giving me this internship opportunity. At this time, only the works during this 20__ year period are evaluated.

The company where I work is described as the backstage of the sales department, because the company has not arranged a clear job for me from beginning to end. According to the conversation with general manager Liu during the second interview, I made a proportion division of my work. The work of office clerks accounts for about 90%, and sales accounts for 30%, but in fact this ratio is very wrong. Because the next week, at the only factory-wide meeting that I was informed to attend, Mr. Liu said, "Xiao He, the new comer, will be responsible for the company's online sales in the future", so I repositioned myself as online sales.

Baidu search adopted by the company is essentially a process for potential customers to find us, which is relatively passive. Besides watching the account consumption scene at ordinary times, other actions of my online sales are useless. In order to keep up with the word "online sales", I registered several free websites online and found several websites specializing in the procurement and supply of chemical equipment. More importantly, this information is free.

This is equivalent to turning passivity into initiative. In the past two months, I have also extracted some valuable information from these websites-customers in Jiangsu or neighboring provinces and cities and the purchase information of products that our company can produce. Of course, it won't take too long to complete the above work except for the occasional arrangement by Manager Cao, such as issuing invoices and making quotations.

After sending a document, I transferred to the workshop, except for copying the engineering drawings and sending the documents, there is still a lot of working time left, and this part of time is also confused for me, because I am not sure how I should use it.

Proactive work is the minimum requirement for a responsible employee. I believe I have a sense of responsibility, otherwise I won't finish the task as soon as I receive it, I won't be afraid when I'm idle, I won't admit that my efforts are not proportional to my returns, and I won't ask myself what I can do and help at the beginning.

Obviously, the above initiative can not meet the company's standards. I'm terribly sorry. At present, I really don't understand what can be active, because I don't understand the whole operation process of the company. I only saw the details, and it was only a temporary need to arrange what I did. Although I have a general understanding of some jobs that need to be done in the back office after observation, I dare not start work rashly, because this job has not been arranged for me, and I am worried and suspect that it will be a bubble.

To sum up, although I have been working for two months, I still have no clue. I am deeply sorry for this, please forgive me!

Although the job title is sales office, I prefer to work in an office from the heart. I'm not familiar with business, so it's not my original intention to run the market. I'm happy to collect information. Facts have proved that blind door-to-door visits at this time may not even get into the gate. How dedicated the doorman in Dagang is! The purchase information of the website is more targeted, and the customer's needs are clear at a glance.

However, what I think is valuable and carefully recorded has never been put into practice.

I have to face the fact that what I have done is useless. Without continuous follow-up in the later period, intentional customers are lost one by one. I'm sorry and helpless, because I'm not from a science background, and I can't give a clear answer to the professional knowledge that may be involved in the follow-up process, so I copied the notebook several times according to the company's instructions and gave it to several people respectively, and the result was never as expected.

At present, I just want to give some thoughts on the situation that information is effective and performance is invalid. Can the information that the technical department background and sales department can't follow up in time be transferred to full-time business personnel? After all, their main job is to develop business. Instead of letting them look for customers aimlessly, let them concentrate on exploring these potential customers, which may get twice the result with half the effort. The above is my job appraisal. In a word, I am not satisfied with my performance during this period. Maybe I can do better.

Self-evaluation of back office work in the second sales department

I'm backstage in the sales department. Unconsciously, I have been in the company for six months. I am honored to be a member of the company. Here, first of all, I would like to thank the company leaders for their trust and affirmation in my work, and also thank all my colleagues for their support and help.

The company gave me a platform to discover and know myself, and also gave me an opportunity to constantly improve myself in my work practice. During this period of work, I have greatly changed and influenced myself and learned a lot from it. Let's make an evaluation of the work scene during this period, as follows:

First of all, backstage work

As the sales office of the company, I know the importance of this position. The office is a position that serves all employees in the sales department. I must be responsive to my colleagues in the department and help them when necessary. I have been aiming at "focusing on the interests of the company and doing my best" and have earnestly completed the following work:

1. Be responsible for the service work of the sales staff in the department, including assisting in modifying documents and materials such as plans and contracts, assisting in inquiring relevant materials and coordinating other work, and registering and confirming the distribution, sorting, storage and collection of materials and articles in the department.

2. Be responsible for recording the attendance and performance appraisal of the department, including tracking and confirming the position of the out-of-office personnel every day, and making statistics and confirming the performance appraisal results of the department personnel every month (submitting the attendance record and performance appraisal form to the department leaders for review on time every month).

3. Be responsible for the expense reimbursement of department sales staff, including confirming whether the expenses reimbursed are consistent.

Management, whether there is a basis, assist in standardizing reimbursement forms and reimbursements, make statistics and record the total monthly reimbursement expenses and summarize them regularly (submit monthly departmental reimbursement expenses summary to department leaders for review).

4. Responsible for sorting out the salesman's daily work report and monthly customer information tracking table (submit the salesman's summary work report and customer information table to the department leader on time every month).

5. Be responsible for the communication and implementation of internal documents and systems of all departments of the company.

6. Be responsible for communication and coordination with customers and the business of the group company (especially the communication and coordination between the sales department, the engineering department and the technical purchasing department).

7. Be responsible for filing and keeping important documents such as departmental contracts, employee files and customer information.

8. Inform the participants in time before the weekly and monthly meetings of the department; During the meeting, he is responsible for taking minutes.

9. Strengthen the sales team and assist the personnel department in recruiting personnel.

10, assist leaders to complete the formulation of departmental rules and regulations, performance appraisal forms and purchase and sale contracts, and modify and confirm the format of employees' daily work reports and sales contracts.

Second, a brief description of the work scene

1. In the process of back office work, I can take the initiative to treat every job wholeheartedly. For me who just joined the work, I always adhere to a modest and prudent working attitude, learn from my colleagues with an open mind, accumulate experience, and strive to do my best.

2. During my work, I will enrich my business knowledge, improve my work skills, constantly recharge myself, and accumulate professional knowledge and business knowledge of products. On the basis of doing well, in addition to the association,

Help other departments to do some daily work. In order to do my job well, I strive to improve work efficiency and do a good job of service guarantee for my colleagues in the department.

Combined with the above-mentioned back office work experience, I also deeply realized that as a member of the company, no matter what position you are in, you should have a strong sense of professionalism, a high sense of responsibility, a pragmatic work attitude and the spirit of hard work and selfless dedication. At all times, we should put the interests of the company first, earnestly perform our duties, and at the same time, we should carry forward the spirit of ownership, treat everything in the company as our own business, and resolutely put an end to the working mentality of "nothing to do with ourselves, hanging high".

The appraisal work since this time has its own shortcomings in many aspects. For me, who has just entered the society and just joined the work, due to my lack of work experience, some problems have not been studied comprehensively enough, and the methods to deal with them are not appropriate enough, and I lack creative working ideas. In the future work, I will ask myself to do five diligence: eye diligence, hand diligence, mouth diligence, leg diligence and brain diligence. In the work practice, I constantly improve myself, spur myself, and strive to contribute my meager strength to the development of the company.

Self-evaluation of back office work in sales department 3

I worked in _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Looking back on my work during this period, I strictly demand myself to do my job well according to the company's norms.

Work scenarios and achievements throughout the year

The backstage of the business department is an important hub for connecting the preceding with the following, communicating inside and outside, coordinating the left and right, and contacting the four parties. In order to deal with these tedious daily affairs, we should strengthen the sense of coordination from beginning to end. In the past six months, we have basically achieved everything.

The working data are summarized as follows:

1. Seriously release the information such as raw material purchase price and product quotation collected every day to suppliers.

2. Seriously complete the daily weighing and recording of aluminum ingot quality, statistical information and production scene, and assist the production department to do better work.

The quantity and time of delivery are accurate. If something goes wrong in this link, it will affect all aspects of the sales department, thus wasting manpower and time and greatly reducing work efficiency.

4. Make production plans and make relevant delivery reports; Communicate and coordinate product delivery with production department, logistics company and other branches.

I have been engaged in office work for two months, and I am very grateful to the company for giving me this internship opportunity. At this time, only the works during this 20__ year period are evaluated.

The company where I work is described as the backstage of the sales department, because the company has not arranged a clear job for me from beginning to end. According to the conversation with President Liu during the second interview, I made a proportion division of my work. The work of office clerks accounts for about 70%, and sales account for 30%, but in fact this ratio is very wrong. Because the next week, at the only factory-wide meeting that I was informed to attend, Mr. Liu said, "Xiao He, the new comer, will be responsible for the company's online sales in the future", so I repositioned myself as online sales.

Baidu search adopted by the company is essentially a process for potential customers to find us, which is relatively passive. Besides watching the account consumption scene at ordinary times, other actions of my online sales are useless. In order to keep up with the word "online sales", I registered several free websites online and found several websites specializing in the procurement and supply of chemical equipment. More importantly, this information is free.

This is equivalent to turning passivity into initiative. In the past two months, I have also extracted some valuable information from these websites-customers in Jiangsu or neighboring provinces and cities and the purchase information of products that our company can produce. Of course, it won't take too long to complete the above work except for the occasional arrangement by Manager Cao, such as issuing invoices and making quotations.

After sending a document, I transferred to the workshop, except for copying the engineering drawings and sending the documents, there is still a lot of working time left, and this part of time is also confused for me, because I am not sure how I should use it.

Proactive work is the minimum requirement for a responsible employee. I believe I have a sense of responsibility, otherwise I won't finish the task as soon as I receive it, I won't be afraid when I'm idle, I won't admit that my efforts are not proportional to my returns, and I won't ask myself what I can do and help at the beginning.

Obviously, the above initiative can not meet the company's standards. I'm terribly sorry. At present, I really don't understand what can be active, because I don't understand the whole operation process of the company. I only saw the details, and it was only a temporary need to arrange what I did. Although I have a general understanding of some jobs that need to be done in the back office after observation, I dare not start work rashly, because this job has not been arranged for me, and I am worried and suspect that it will be a bubble.

To sum up, although I have been working for two months, I still have no clue. I am deeply sorry for this, please forgive me!

Self-evaluation of back office work in sales department 4

First, the back office daily work

As the sales office of _ _ company, I am well aware of the importance of this position and can also improve my personal communication skills. The backstage of the business department is an important hub for connecting the preceding with the following, communicating inside and outside, coordinating the left and right, and contacting the four parties. Mainly from the following aspects to carry out the work.

1, daily business contact, customer service, handling customer complaints, answering customer consultation calls and phone records.

2. Communicate sales policies and send business letters to customers.

3. Arrange, record and track the results of sales meetings.

4. Do a good job in the file management of this department, and establish customer information files (involving the basic information of users, varieties, quantities, prices and settlement methods).

5, understand the various promotional activities, statistical expenses reimbursement and other assistance.

6. Establish a sales ledger account (reflecting sales revenue and price, transportation and miscellaneous fees, the amount of payment recovered and the amount of payment receivable).

7. Establish a sales expense account (reflecting the internal expenses of the department and the amount of expenses, travel expenses, transportation and miscellaneous expenses, lump-sum or fixed lump-sum expenses extracted by various business personnel).

8. Statistics and summary of various reports, as well as printing and forwarding of reports.

9. The preliminary examination and report of the sales manager's travel expenses shall be signed and approved.

10. All kinds of sales materials and data involving the trade secrets of our factory shall be properly kept and shall not be lost or leaked.

1 1. Analysis and archiving of competitive brand information of similar products, collection, registration and distribution of sales-related publicity materials.

12. Check, track and follow up the monthly repayment amount of customers.

Second, the existing shortcomings and plans

1, the understanding of the solar energy market is not deep enough, the technical problems of the products are too weak to be clearly explained to customers, and good solutions to some big problems cannot come up soon. In the process of communicating with customers, we rely too much on and trust customers, which leads to a series of adverse reactions.

2. The work is not done well and the guidance is not enough, which affects the sales performance of the marketing department. With the coming of 20 years, on the basis of doing my job well, I should try my best to master some technical knowledge and try my best to deal with the above problems. Constantly enhance the ability of self-identification, and on the basis of better communication with customers, I can consider the interests of the company more.

Third, some small suggestions organized by departments.

In next year's work plan, the first few tasks will be completed as the main tasks:

1. Establish a sales team that is familiar with business and relatively stable. Talent is the most valuable resource of an enterprise, and all sales achievements come from having a good salesperson. Establishing a united and cooperative sales team is the foundation of an enterprise. It is an important task to build a harmonious and lethal team in next year's work.

2. Improve the sales system and establish a clear and systematic business management method.

3. Sales management is a long-standing problem for enterprises. The salesperson is on a business trip and sees that the customer is in a laissez-faire state. The purpose of perfecting the sales management system is to let the sales staff play their subjective initiative in their work, have a high sense of responsibility for their work and improve their sense of ownership.

4. Cultivate sales staff to find problems, find problems, and constantly improve their habits. The purpose of training salespeople to find and identify problems is to improve their comprehensive quality, find and identify problems in their work and put forward their own views and suggestions, so as to raise their business skills to a new level.

5. Sales target The most basic sales target this year is to make a monthly list. According to the sales task assigned by the company, the task is divided into month, week and day according to the specific situation. Decompose the monthly, weekly and daily sales targets on each salesperson to complete the sales tasks in each time period; And improve sales performance on the basis of completing sales tasks. I think the development of the company next year can not be separated from the overall quality of the employees of the company, and can not be separated from the company's guidelines and team building. Improving execution, establishing an excellent sales team, and having a good working mode and working environment are the keys to work.

Self-evaluation of back office work in sales department 5

I have worked in the company for more than two years. During my tenure, I am very grateful to General Manager Liu, General Manager Wang and my colleagues for their support and help. I also quickly integrated into our collective and became a member of this big family. I am very glad that I came to _ _ company, a very warm department, with the care of leaders and colleagues, and felt the atmosphere of this group. I learned a lot when I came to the company, and I also grew a lot. I am even more grateful to the leaders for their respect and care. I have also made breakthroughs and improvements in my work. In the future, I will always be strict with myself and do my job well.

As the sales office of the raw materials department, I understand the importance of this position. The sales office is an important post connecting the preceding with the following, which needs communication, coordination and contact in many aspects to ensure the sales staff. In more than two years, I have been exposed to various jobs in the sales office. These tasks also require a high degree of patience and care. Car search and delivery, logistics and distribution, document arrangement, contract arrangement and data analysis all need to be done seriously. Dealing with all kinds of daily affairs, starting from the beginning to the end, arranging and following up, all of which have enhanced my sense of coordination. In the past two years, I tried my best to satisfy the company and the leaders, but some mistakes occurred in my work, which also caused losses to the company. I apologize to the company and the leaders.

There are many shortcomings and deficiencies in self-cognition, and I am also improving myself bit by bit.

First, do a good job of self.

Strengthen work skills, strive to achieve high quality, high quantity and high efficiency in the work, do a good job of yourself and do every task assigned by the leader; Obey the leadership's command and arrangement; strengthen

Strong self-working ability, strict requirements on work quality and efficiency, and reduce the occurrence of mistakes. The details of work can test a person.

Second, strengthen overall planning and management.

The sales office itself will face many tedious daily affairs, and the problems should be solved one by one; If we only deal with a single thing, it is easy to miss some links, promote the work of combining points and areas, and realize overall management.

Third, strengthen personnel coordination within the department.

In the background, new employees need to learn, run in and cooperate with each other, but these are not problems. Everyone can achieve the goal of coordinating their work through cooperation, which is also what I need to pay attention to. Communicate frequently at work, find problems and solve them.

Fourth, strengthen coordination with other personnel within the company.

In the work, we should cooperate with business personnel and other departments, including other departments, finance department, human resources department, etc. Need mutual help and support.

Verb (abbreviation for verb) Self-evaluation and review of work.

It is a good habit to check and examine your work regularly, which is helpful to find out the missing and filling vacancies, to know your work progress and whether you have deviated from your direction, so as to better carry out the next work.

Sixth, strengthen self-study and improve yourself.

Learning is the driving force for one's growth. Without study, a person will not make progress, so I will strengthen my study, expand my knowledge and strive to improve myself. I will improve my working ability and become an excellent employee through my own efforts.

(1) Work is not enterprising, that is, the importance they often say is not strong.

(2) Lack of energy and initiative.

Although necessary improvements and achievements have been made, there are still some shortcomings in the appraisal work over the past year. For example, there are not many creative work ideas, and individual work is not perfect enough, which needs to be improved in future work. In the new year, I will seriously study related majors to understand, and strive to make my ideological consciousness and work efficiency complete.

Facing a new level, we will make more and more contributions to the company's development, give feedback to relevant departments in time, and properly handle the quality problems in the process of customer sales or use.

Complete the tasks assigned by the company, and proactively and predictably solve the problems encountered or possibly encountered in the work. Complete data collection, standardization and timely filing, and provide accurate sales data for leaders at any time. The sales department is the front window of sales, directly facing customers and serving them. We should always adhere to good manners, good service awareness and quality, and fully display the good image of the company. Adhere to a hygienic and orderly working environment, and put office supplies back in time and put them in order at any time.

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