What should I do if I encounter malicious counterfeiting?

What should I do if I encounter malicious counterfeiting? 1. Check whether it is my own product or an advertisement. After reviewing the problem, it is found that if the result is not the problem of your own products and advertisements, you can explain it clearly to consumers. Individual users who are unreasonably entangled can reflect the coordination to the platform, or they can ignore it and directly reject the claim for compensation. If the result of the review is that our own products or advertisements have problems, then we should formulate coping strategies to minimize the losses of stores or companies, but this does not mean completely rejecting consumers' reasonable demands. For example, for consumers to return goods, give coupons and other reasonable requirements, stores need to implement returns and refunds according to law. In addition, if there is a problem, how serious it is, whether it can be compensated privately with consumers, or whether it is necessary to stop the administrative punishment of the supervision bureau in time, the person in charge needs to confirm the problem in time and make clear the severity of the problem, so as to calmly formulate coping strategies and prepare for reducing losses. 2. Respond positively to the problems existing in products and advertisements of our company or our store. Many businesses have encountered complaints from consumers, reports and even prosecutions from professional counterfeiters. They either take various measures like headless flies, or attack and retaliate against the complainant in an extreme way, which actually does not help solve the problem. In the past, some merchants have been bombarding the complainant's phone, but in fact it does not help solve the problem at all. Only when enterprises and businesses clearly understand the seriousness of the matter and formulate appropriate coping strategies according to the specific conditions of both parties can they really reduce their troubles, compensation and reputation losses. Those who abused each other, or maliciously delayed or even retaliated against the complainant, in the end, not only did they not reduce their compensation, but they were also given additional punishment by the Industrial and Commercial Bureau, the Food and Drug Administration and the Market Supervision Bureau, or even stopped business for rectification and revoked their licenses. 3. Cultivate technical experts in laws and regulations, or cooperate with professional organizations. If you are a manufacturer or merchant with many products and want to train your own professional and technical personnel, you can directly recruit or train internal personnel. With our own technicians, we can handle our own product problems more conveniently, which is of great help to prevent problems in advance. For example, when purchasing goods, merchants can check in advance whether the goods are illegal or not, and refuse to return the goods with illegal problems directly after they are put on the shelves. If it is a small and medium-sized business or a small and medium-sized enterprise, it is recommended to directly choose a long-term cooperative organization to handle their own products and advertisements. The fees charged by large professional organizations are not much, only 9 Niu Yi cents compared with the compensation paid by many enterprises every year. The annual service fees of many legal and regulatory consulting service companies are actually very low, which is basically nothing compared with the annual remuneration of tens of thousands. However, it should be noted that ordinary law firms can only help enterprises to file lawsuits, and they are not proficient in the laws of the products themselves, and they also need the cooperation of enterprises and consulting institutions in the industry. ! It is difficult to apply for legal aid in case of malicious counterfeiting. If you don't meet the application for legal aid and need the help of a lawyer, you can find a lawyer online.

Legal objectivity:

Criminal law of the people's Republic of China

Article 274

Whoever extorts or extorts public or private property in a relatively large amount shall be sentenced to fixed-term imprisonment of not more than three years, criminal detention or public surveillance;

If the amount is huge or there are other serious circumstances, he shall be sentenced to fixed-term imprisonment of not less than three years but not more than ten years.