Details composition materials

Li Zhenfu: "The Philosophy of Mantissas"

A young man applied for a temporary position in a company, and his job task was to purchase items for the company. After some testing, the recruiter retained the young man and two other winners. The last question of the interview was: Suppose the company sends you to a factory to purchase 2,000 pencils, how much money do you need to bring from the company?

One applicant's answer was $120. The host asked him how he calculated it. He said that purchasing 2,000 pencils might cost US$100, and other miscellaneous items would cost US$20. The host did not comment.

The second candidate’s answer was $110. In this regard, he explained: 2,000 pencils cost about US$100, and another US$10 may be needed. The host also made no comment.

Finally it was the young man’s turn. His answer sheet said $113.86. The young man said: "Pencils are 5 cents each, and 2,000 are 100 US dollars. The round-trip bus fare from the company to this factory is 4.8 US dollars; lunch is 2 US dollars, and it is half a mile from the factory to the bus station. Please carry it." The worker needs 1.5 US dollars, and... Therefore, the total cost is 113.86 US dollars." After hearing this, the host smiled knowingly. The young man was naturally hired. This young man became the famous Carnegie.

The mantissa may seem inconspicuous, but in fact, it can illustrate your seriousness and philosophy of life. People who pay attention to the mantissa can give people the impression of rigorous work, while those who ignore the mantissa often leave the impression of being casual and sloppy.

——(Excerpted from "I Wish You Happiness" Issue 8, 2003)

Quicksand: "The Price of Contempt"

Sardines are very common in the sea Fish, with their small bodies, are the food of almost all fish, but sardines can kill a huge whale.

The way sardines kill whales is very simple. When they encounter a whale, the sardines run away desperately, and the whale opens its mouth and follows the sardines. The sardines are getting closer and closer to the beach, but the whale has no idea. By the time the whale approached the beach at an extremely fast speed, it was already too late. Under the action of inertia, its huge body washed up on the beach, and its heavy body got stuck in the sand, unable to move. Sardines are so small that they require very little water to survive. In this battle of disparity in power, it finally ended with the death of the whale.

Many fishermen know that whales cannot defeat sardines. Because whales despise tiny sardines, their strength has become a fatal flaw.

The same is true in life. What defeats oneself is often the strengths that one is proud of.

——"Modern Family News" on July 1, 2003

"Not worth mentioning" erases hope of survival

Morning News According to China Daily , NASA on June 30 released an email written by ground controllers to the astronauts of the "Columbia" space shuttle before the crash. The email discussed the possible loss of foam from the outer fuel tanks that later caused the shuttle to disintegrate, but said the incident was "not worth mentioning."

The author of this email is ground commander Steve Stick. It was sent on January 23. The content is to prepare the astronauts to answer reporters’ questions about the shedding of foam materials after returning to the ground. .

Stick said: "There is one thing I want you to know. This matter is not worth mentioning at all, and I hope you will not be surprised by this question when reporters ask questions." He said, taking off The insulating foam material that fell off the external fuel tank hit the front of the space shuttle's left wing near the nose.

Stick said that experts analyzed high-speed photography records of the space shuttle during takeoff, and they believed that the impact mainly occurred under the wing, while the upper surface was not damaged at all. He believed there was no need to worry about damage to the space shuttle.

Although Stick believed there was no need to worry, the Columbia disintegrated and exploded on its way back.

Accident investigators believe that the main reason for the disintegration and crash of the "Columbia" was that the insulation tiles on the leading edge of the left wing were damaged and holes were formed, allowing ultra-high temperature gas to enter. This location is consistent with where the space shuttle was hit by foam material.

——"Morning News" on July 2, 2003

Chen Yi: "Silence is better than sound"

People's experience comes from observation, and observation Performance from silence. A CEO friend likes to associate with intelligent people. I asked: "How can you tell whether a person is wise or not?" He said: "The look in the other person's eyes is enough to confirm my judgment." If you are talking, even if the other person is silent, the changes in his eyes will be consistent with the change in his eyes. If the rhythm of your content is in sync, it means that you and he are communicating on the same platform.

I once asked an American middle school teacher who loves teaching: "How can you know whether students are happy or not?" She said: "From the first moment they walk into my classroom, I know eight things. "We are inseparable." There are no fixed arrangements for seats in elective courses in some middle schools in the United States. After the bell rings, some students happily squeeze into their seats and look expectantly at the teacher standing at the front desk; others slowly walk in. , no one is willing to answer, find the most inconspicuous position. Some students smile at the teacher as soon as they enter the classroom, and then greet others endlessly, so the student's mentality is clear at a glance.

When choosing a friend in daily life, don’t judge how good he is to you, but how he behaves in a situation that has nothing to do with you. I once accidentally saw a woman, when she thought no one was watching, take a large bottle of mineral water that several people could enjoy together, drink it by herself, then drink most of the remaining water from the bottle. Place it on the table in its original position, even though the disposable paper cup is placed in front of her. At that time, everyone was on vacation in the mountains, and it was not very convenient to go down to the mountains for shopping. I remember her eight-year-old son said: "Mom, if you do this, how can others drink?" The mother said rudely to the child: "Don't be stupid, if you don't tell, how will others know!" A few years later, I heard that she was living a good life. I am very lonely, my husband is divorced, and I have fallen out with my old friends. What is the problem? It’s self-evident.

——Excerpted from "Beijing Youth Daily" on June 7th

Liu Yanmin: "Don't let that bird fly"

"Don't let that bird fly" "Fly" is a large-scale game software developed in Canada for adults. After the game is opened, what comes into view is a royal-style mansion. There is a bird flying in this mansion with a basket in its beak. There is a peculiarity about this bird: whether you are out or at home, you cannot forget to put something in this bird's basket. If you forget, at a certain time, it will fly out of a certain window. Once this happens, a picture like this will appear on the screen: the mansion collapses and overgrown weeds; under the sunset, a lonely figure Slowly disappearing into the darkness.

What should you put in that basket so that the birds will not fly away and the mansion will collapse? There is a menu in the game, which includes money, flowers, smiles, crying, and kisses. 152 daily items and daily behaviors. It took Helix Company three years to collect from 500,000 golden couples around the world. Every item and every behavior is given a different time value according to the number of votes it receives. Some represent a month. Some only represent 3 minutes. As for which one represents a month and which represents 3 minutes, there is no clear explanation above. It is entirely up to the players to judge based on their own understanding of them.

Ever since I opened this game, I have been fascinated by it. As long as I have time, I will play for a while.

At first, I often made the mansion disappear from the screen because I didn’t know what to put in the bird’s basket.

What kind of bird is this? I give it money, and it only stays at home for 3 minutes. I give it a flower, and it stays at home for 3 hours.

Later, I finally discovered that it is no longer a game, but the insights and discoveries of 500,000 golden couples in their married life. It is telling me that a trivial compliment, a cup of hot tea passed by, a 3-cent rose, these trivial things in daily life have the magical power to nourish a marriage.

——Excerpted from "Yangcheng Evening News" on June 6th

Wang Lichang: "Taking small insights to speak big about integrity"

According to the book "Yuquanzi" According to records, when Lu Yuanying was in charge of the Eastern Capital, there was a minister who often played chess with him. Once, when the two were playing a game, an official document came suddenly. Lu Yuanying had to leave the chessboard and go to the public case to review the official document. The chess player took the opportunity to secretly move a chess piece, and finally defeated Lu Yuanying. In fact, Lu Yuanying had already seen that he was moving the chess pieces, but he didn't tell him. The next day, Lu Yuanying asked his chess friend to make a living elsewhere. No one else knew the reason for his dismissal, and he himself didn't know why he was dismissed. Before leaving, Lu Yuanying also presented money and gifts.

The reason why Lu Yuanying wanted to fire this chess player was because he discovered his dishonesty when the chess player moved a chess piece and made a small deceptive move. Integrity means being sincere and trustworthy. Integrity is an intangible asset in life and an important part of ideology and morality. "People cannot stand without trust." People who are dishonest cannot be good people, and it is difficult to live in the world. It is very dangerous and terrible to interact with people who have no integrity.

Moving a chess piece seems to be a trivial matter, not worth taking seriously. But small things are not small, small things can make a big difference. Integrity is a virtue and a valuable kind of kindness; dishonesty is a bad virtue. The source of countless misfortunes and disasters in the world is all caused by bad virtues. There is no insurmountable gap between small and large.

——Excerpted from "New Generation" Issue 5

"Details"

The teacher told a story in class: There were three hunting dogs chasing a marmot. Rats and groundhogs got into a tree hole. There was only one exit to this tree hole, but unexpectedly, a rabbit came out of the tree hole. The rabbit ran forward quickly and climbed up another big tree. The rabbit was on the tree, unable to stand still in its haste. It fell down and stunned the three hunting dogs who were looking up. Finally, the rabbit finally escaped.

After the story was told, the teacher asked us to ask questions about the story.

We asked some questions: Can rabbits climb trees? How can a rabbit knock out three hunting dogs?

"These questions are all good, but the story is found to be unreasonable. place,” the teacher said, “but there is another question that none of you asked, which is where did the groundhog go?

Focusing on conclusions and ignoring details, this way of thinking sometimes hinders us. Understand things comprehensively.

Xiaotian "Valuing "small" opportunities"

As early as 20 years ago, General Motors of the United States planned to invest and build a factory in China. When the representatives met, the American representative asked: If a factory is built in China, how big will the first batch of production be? The Chinese representative truthfully reported the annual production scale of 30,000 cars. The American representative was shocked and thought that the translation was lost. A "0", because this number is really not "complimentary" to American General Motors, which has an annual output of 8 million cars. Since then, the establishment of a factory in China has been abandoned.

Three years later. Dr. Hansi, the chairman of German Volkswagen, came to China and overheard the "failure" of American General Motors in China. He immediately signed a factory agreement with the Chinese side. Soon, German Volkswagen established its first joint venture in China. Enterprise - Shanghai Volkswagen. It was at the beginning of China's reform and opening up. Volkswagen quickly occupied a very large market share and became the "leader" in China's mid- to high-end cars.

Later, General Motors of the United States landed in China again. Seeing German Volkswagen cars running on the streets, they couldn't help but lament: "We gave up a big fat sheep to the Europeans!

" In fact, no matter it is In the business world and in life, many people have made mistakes such as General Motors - giving up opportunities that seemed small but contained huge "wealth". I believe that most successful people, in addition to having profound wisdom and talent, are also good at seizing opportunities. And this kind of opportunity is precisely what others have abandoned.

(Excerpted from the 3rd issue of "Youth of the Times")

Wang Zhongqiu: "The "disaster" caused by 0.2 grams of chloramphenicol"

Used in a certain place in Zhejiang The frozen shrimps that were exported were returned by some European merchants and they demanded compensation. The reason is that the local inspection department in Europe found 0.2 grams of chloramphenicol in 1,000 tons of frozen shrimp imported from China, which means that the content of chloramphenicol only accounted for one 5 billionth of the total. After self-examination, the key lies in processing. It turns out that peeling shrimp requires manual labor. Some employees used disinfectant containing chloramphenicol to relieve the itching because their hands were itchy. As a result, chloramphenicol was introduced into the frozen shrimp. This incident has attracted the attention of many people in the industry. One believes that this is a quality "barrier". The content of 1 part per 5 billion is extremely fine and may not necessarily affect the human body. It is just that European countries have too strict quality requirements for agricultural products; the other believes that it is a quality "barrier". , mainly caused by the low quality of employees in domestic agricultural enterprises; the third believes that this is a technical "barrier". The safety testing technology of local frozen shrimp processing enterprises and relevant government quality inspection departments lags behind the international market's food quality requirements. , such a tiny poison cannot be detected at all. And I believe that this one-in-five-billion figure may appear to be a normal mistake in trade, but it actually contains a profound lesson - neglect of detailed management.

Excerpted from "Details Determine Success or Failure" Xinhua Publishing House, January 2004

Nails in American Folk Songs

If the nail is missing, the shoe will be removed; if the shoe is removed, the shoe will be removed. When the war horses are trampled, the warriors are defeated; when the warriors are defeated, the war is broken; when the war is vanquished, the country is destroyed.

This is a folk song compiled by the American scholar Weiner: In an ancient country, a flying horse was delivering a message. Because a nail in the horse shoe was missing, the shoe fell off, the horse fell down, and the soldier fell to death. The letter was not delivered, and the war failed. Ultimately leading to the country's demise.

What can a speck of dust do?

It made Pickering’s more than ten years of hard work go to waste. After astronomer Lowell predicted that there was an undiscovered planet beyond Neptune, Pickering used telescopes to take pictures and observe for more than ten years, but found nothing. It wasn't until Pluto was discovered that he suddenly remembered that there was this spot on the photo he took, but at that time he remembered that there was a grain of dust on the lens, which was at the current position of Pluto.

It was this dust that caused the first photo of Pluto to lie silently for 11 years, and also caused Pickering to miss the opportunity to discover Pluto.

The same speck of dust led Fleming to invent penicillin. Before him, many people had noticed the phenomenon of mold inhibiting Staphylococcus aureus, but none of them could continue to study it in depth. When he was cultivating the bacterial strain, a speck of dust floated over and fell into the petri dish. As a result, the area around the contaminated mold became clear and transparent, and the yellow color in the staphylococcus breeding area disappeared...it turned out that Penicillium was generated in the dust. In this way, Fleming invented a new antibacterial drug - penicillin.

Zhu Qixi: "Details"

On April 1, 1966, Premier Zhou Enlai went to Hebei, where the earthquake was severe, to express condolences to the affected people. On this morning, members of Wangkou Commune and Guoxi Commune They gathered in the square. At 11:20, Premier Zhou came to the square, boarded a truck, and was about to deliver a condolences speech to the members. Suddenly he found that the people at the scene were sitting facing the wind. It turned out that the local government considered Premier Zhou I was in poor health and wanted the Prime Minister to speak from a place with the wind, but Premier Zhou only said one sentence: listen to my command and turn back. Then he ordered the driver to turn around and drive in front of the crowd. The Prime Minister stood alone facing the wind, while the crowd had their back to listen to his speech.

(Excerpted from "News Information" on January 2)

Song Mingxia: "Success and Details"

Once, Ms. Xiong took a flight of an airline Flying from Qingdao to Beijing, she asked for two glasses of water and then asked if she could have another glass, apologetically saying she was too thirsty. The waitress’s answer disappointed her - “We are flying a short distance and don’t have much water left. I still need to save it for flying to Shanghai!" The woman vowed not to fly with this company in the future.

A small courier company called "Hot Wheels". When the sweating courier arrived from the north of the city to the east of the city, he was already out of breath. In order to ensure the safety of customers during the SARS period, he put on a mask when meeting customers according to company regulations; when he held the express package with both hands and handed it to the customer, he said When I left with the message "I've kept you waiting for a long time, please put the express package away", this company was like a stock that has been rising in the eyes of its customers.

Small "Hot Wheels" are different from large companies, but success or failure often lies in the details whether they can win over customers. There are many articles about research failures, and there are many reasons for failure, but not many details are discussed. Who would have expected that it is the details that make a company stand out at the critical moment? It is also the details that make a company lose to its opponents?

　——"Market News" on May 24, 2003

The charm of details

A friend who works in a shopping mall told me that every time customers are asked to vote for outstanding store clerks, one cashier always tops the list. The reason is of course that she is polite and hospitable, and more importantly, she has a good habit that is very popular with customers - every time she gives change to a customer, she always takes out the latest banknotes in the drawer.

This summer vacation, I returned to a well-known tourist area in my hometown, and there was a group of motorcycles waiting for tourists. After careful observation, I found that there was one car that was different - the driver spread a semi-wet towel on the motorcycle seat every time a passenger came. He uncovered the towel and let the guests ride. I decided that in such hot weather the business of laying out semi-moist towels would be best. Sure enough, the guests looked at the car and often sat down happily.

Paying attention to details and putting people first is the way to make money.

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