What qualities should an excellent human resources manager possess?

Quality of human resource managers

Human resources are the most valuable resources in society. To achieve effective development and management of human resources, a high-quality human resources management professional team must be built. . Those who manage talents should first be talents. As developers and managers of human resources, they are responsible for the important functions of cultivating, attracting and using talents.

1. Ideological and moral quality

As the profit-seeking concept becomes increasingly popular today, the moral quality of human resource managers is becoming more and more important. On the premise that their abilities, psychological and intellectual qualities are roughly equal, whoever has a high moral level will make outstanding contributions to the development of the hospital and its own development at work with good social ethics and professional ethics.

An excellent human resources manager should have high ideological and moral qualities. Have a high policy level and theoretical foundation, but also have a strong sense of professionalism and responsibility, consciously strengthen self-cultivation, cultivate lofty moral qualities, noble moral sentiments and moral realm, and always put the party's cause and the interests of employees first in the first place. Human resource management is different from other management. It has a special nature in the organization. Most of the decisions made involve the vital interests of employees, and the information held is related to the secrets of the organization and individuals. Therefore, strict self-discipline and persistence must be exercised in human resource development and management. Principle, act impartially, not seek personal gain, and abide by professional ethics and professional ethics.

2. Mental health quality

A successful manager should be able to adapt to ever-changing things, have strong psychological endurance and good mental health quality. In the face of various pressures, you must be firm-willed, not afraid of pressure, and fearless. You must also be open-minded, regardless of personal gains and losses, and be able to tolerate and forgive the mistakes of others. Only by facing new situations and new problems that may arise in human resource development and management with good mental health quality can we adjust our own mentality from time to time and accurately judge the psychology of others. In addition, human resource managers also involve an important aspect, that is, how to use scientific methods, stand from a fair standpoint, and objectively and accurately position the character and ability of talents to ensure the effectiveness of talent selection and recruitment. and success.

3. Professional knowledge and quality

As human resources management becomes more and more difficult, its degree of specialization and knowledge are getting higher and higher. Managers are required to have more professional knowledge: ontology knowledge, information knowledge, humanistic knowledge and practical knowledge, etc.

Only by being proficient in the professional knowledge of human resources management, knowing people well, appointing people wisely, appointing people on their merits, and seeking the best combination of people and things can we gain the respect and trust of leaders and employees and be effective in human resources. In development and management, everyone has room to display their talents, so as to achieve the purpose of overall promoting the coordinated development of human resources development and management.

4. Management ability and quality

In addition to professional knowledge and skills, human resource managers must have management ability and quality as another business basis for their work. As a manager, having qualified management ability and quality is the most basic and important requirement for him. The management ability and quality of a human resources manager has some of its own characteristics. The quality focuses on comprehensive management ability, writing ability, and language expression. Ability, observation and judgment ability, communication and coordination ability, pioneering and innovative ability, computer operation ability, etc.

1. Comprehensive management capabilities

The content of human resources management requires the cooperation of various functional departments to implement it, and information feedback is provided through various functional departments in order to understand the situation at any time and make timely adjustments. ideas. This special function of human resources management determines that other functional departments are your service targets. Human resource managers should establish a good service awareness and provide high-quality services to all employees. In addition, human resource managers are also responsible for inspecting and supervising the labor and human resources management work of various functional departments. This is a job that is extremely closely related to people's interests. It is highly mass-oriented and sensitive. It is necessary to actively guide various functional departments to correctly understand the company's various human resources management systems and policies, and ultimately achieve a common understanding, as much as possible. Avoid a passive situation in which superior policies and systems cannot be implemented smoothly.

Once disagreements arise, we should look at the big picture, do our work patiently and meticulously, strive to "seek common ground while reserving differences," minimize the adverse effects of conflicts, and work together to contribute to the development of the hospital.

2. Writing ability

Writing ability is a basic skill for human resources managers. The scope of writing tasks is relatively wide, including systems, announcements, press releases, public relations briefings, letters, relevant announcements, congratulations on congratulatory cards, etc. As the saying goes: "A document is like its person." The high quality of official documents is actually an external manifestation of the writer's inner qualities. It is not enough to just study writing skills and writing rules. The most important thing is to work hard to improve your overall quality. In written words, one must not only accurately express thoughts and opinions, but also accurately express attitudes and emotions.

3. Language expression skills

As a human resources manager who often deals with all aspects, it is necessary to have strong communication skills. You may have to use reports, letters, speeches, and conversations to express your opinions; you may also use smiles, nods, and pats on the shoulders to motivate your employees, and show them in various ways that you have seen what they have achieved; and You may need to take every opportunity to comfort the disappointed and grieving so that they can fully appreciate the support and care you express in your words and actions. Being good at communicating with people is always an essential quality for human resources managers.

4. Observation and judgment ability

The ability to observe and judge is crucial to the effectiveness of human resource management work and the human resource management status of the organization. First of all, you should have the concept of modern human resources management in your mind, combine what is happening around you with maintaining good personnel relationships, accurately analyze the causes and consequences of what is happening around you, and be able to predict the trends and directions of human resource management development. You must observe carefully and make accurate judgments, do not be fooled by appearances, learn to see the essence through phenomena, and make correct judgments on the impact of surrounding things on the human resources management status of the organization.

5. Communication and coordination ability

Communication and coordination ability means that the human resources manager is good at communicating with others at work, can express his/her position, effectively persuade others, and properly resolve complex conflicts. ability. Human resources managers with this ability can play a lubricant role in smoothing out the relationships between superiors and subordinates, departments at the same level, and individual employees, and coordinating various interpersonal disputes that affect the normal operation of the hospital. Feed back information upwards and communicate decisions downwards in a timely and effective manner, communicate too much when there is nothing important, and handle matters coldly, so as to create a relaxed environment as much as possible for the relationship between the entire hospital and the harmony between the hospital and the outside world.

6. Pioneering and innovative capabilities

The rapid development of high technology not only brings great convenience to hospital work, but also brings impacts and challenges to human resources managers. Human resource managers must increase innovation, persist in exploration and research, and re-examine human resource management work from a new breadth and depth, and from a new perspective. Inspire work enthusiasm with new motivation and re-research and explore human resource management theory. In addition to always being innovative in their own work, they also have the responsibility to listen to any constructive opinions put forward by the masses and try their best to help them put their innovative ideas into practice. Encourage everyone to hold their own opinions on key issues, guide employees to consciously use advanced and scientific theories to guide their own work, and realize the transformation of all employees from experience-based to scientific research-based.

The ancients said: "Thousand-mile horses often exist, but Bole does not always exist." An excellent human resources manager is like a Bole looking for a thousand-mile horse. He must develop a pair of discerning eyes, be able to recognize and employ people, and fully mobilize the subjective initiative and creativity of each employee. It is necessary to use modern human resource management theories, methods and relevant laws and regulations to guide human resource management activities, and be a good adviser to leaders, so as to achieve mutual promotion between people and things, and ensure that human resources, an important resource, are used reasonably and scientifically at work.

7. Computer operation ability

In the era of rapid development of computer networks, human resource managers must master some conventional computer operation knowledge (such as entry, query, printing, etc.) , but also based on the characteristics of their own job positions, they should be able to perform simple maintenance on related system software, and be proficient in common methods and Internet applications. They should be able to analyze, organize and summarize all kinds of professional information collected to provide leadership decision-making. Timely and important information support.