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Social investigation report on the development prospect of Chongqing hotel industry
Just when more and more Chongqing hotels want to make great efforts, the grass-roots management talents of local hotels are in a hurry. According to statistics from the Training Center of Tourism Bureau, there will be a shortage of nearly 1,000 hotel directors in Chongqing in the next two years, accounting for 1/3 of its demand. According to Director Du of the Training Center of the Municipal Tourism Bureau, there are nearly 30,000 hotel employees in Chongqing, including less than 2,000 grassroots supervisors. "According to the current development speed, the gap of grassroots supervisors will reach 1 10,000 in the next two years." Especially the floor supervisor, assistant manager of the lobby, laundry supervisor and other grass-roots supervisors are scarce. According to a person from the Municipal Tourism Bureau, the rapid expansion of the hotel has led to a large number of grassroots supervisors in the hotel. According to statistics, before 1997, there were only 17 star-rated hotels in Chongqing, including only one five-star hotel. Now, the total number of star-rated hotels in Chongqing has reached 15 1 home, including four-star and five-star hotels 1 1 home. The rapid expansion of the hotel industry in Chongqing has greatly increased the demand for grass-roots supervisors: 1997, and one or two hundred grass-roots supervisors are enough. Now and in the future, the demand has exceeded 1000. The lack of hotel management talents leads to frequent talent flow. According to hotel management consulting companies such as New Oriental and Swan, it is not unusual for grass-roots supervisors to change jobs three to five times a year. The shortage of grassroots supervisors in Chongqing hotel industry is mainly caused by the lagging concept of hotel owners. According to Director Du's analysis, hotels with less than three stars (including Samsung) in Chongqing account for 85% of the total number of hotels, but two-thirds of them would rather spend millions of yuan on hardware facilities than tens of thousands of yuan on personnel training. This situation is particularly prominent in star-rated hotels in districts and counties. It is said that at present, the grass-roots supervisors of most hotels are almost all apprentices, and this gap in vocational training has prevented more people from becoming talents. It is reported that by the end of this year 10, the gap in Chongqing hotel vocational training is expected to be filled. Chongqing Tourism Industry Vocational Appraisal Institute will jointly launch the first professional training course with New Oriental Hotel Management Consulting Company to train hotel management talents in batches.
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